User Pilot
JUNE 25, 2024
If you aren’t collecting product onboarding feedback, you are missing out on a lot of valuable insights that can help you perfect your onboarding. As a SaaS company, it’s important to remember onboarding isn't a one-time set-and-forget thing but a process that needs ongoing improvement. And what better way to improve your onboarding than to listen to the people for whom you designed it?
SaaStr
JUNE 25, 2024
Scaling a company from 0 to 100 employees is no small feat. Markus Lang at Speedinvest shares the top 10 golden rules for doing just that at this week’s Workshop Wednesday , held every Wednesday at 10 a.m. PST. While these top ten tips may seem obvious, many founders overlook the importance of some of them as they scale their businesses. To start, let’s set some context for the startup lifecycle.
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Buffer Resources
JUNE 25, 2024
I’m thrilled to share that you can now use Threads within your Buffer account. Threads launched less than a year ago but, as young as the platform is, there’s no doubt that it’s already an important new social platform. Many are finding it to be a calmer space and a place where they see greater engagement and connection. Threads offers a powerful opportunity to find community and growth on a brand-new social network, boosted by the distribution of Instagram and connecte
SaaStr
JUNE 25, 2024
Dear SaaStr: Why Do Venture Capitalists Seem To Be Switching Firms More Frequently Than Before? Having been there, a few reason the trend has accelerated — to a point: More anchor “limited partners” willing to fund to partners that want to spin out. LPs are willing to double down on the top partners when they start their own firms. More generational change issues.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Payrix
JUNE 25, 2024
Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast. What is Embedded Finance?
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Subscription Flow
JUNE 25, 2024
Although selling eCommerce subscriptions can be a cash cow, one major catch with it is that the revenue generated can be quite unpredictable. This is firstly because these subscriptions seem expensive (since they usually require the bundling together of multiple products). And they make the consumer feel tied to a particular set of products that they may soon wish to opt out of.
Scytale
JUNE 25, 2024
Understanding the SOC 2 Controls List and the Role it Plays in a SOC 2 Audit At first glance, becoming SOC 2 compliant can feel like navigating a complex maze. Sure, you’re aware of the necessity of ensuring that your organization protects customers’ data security, but in an ever-changing digital world, the security standards that organizations should adhere to are strict and non-negotiable.
Stax
JUNE 25, 2024
Almost $500 billion dollars —that’s how much Americans donated in 2022. With 63% of donors preferring to make online payments with a debit or credit card, it’s important that nonprofits and charity organizations take a forward-thinking fundraising approach to maximize the impact they can make. While previously many nonprofits only had the option to use payment processors like PayPal, Stripe, or Square, there’s been a shift towards independent software vendors (ISVs) that offer integrated payment
Panintelligence
JUNE 25, 2024
What is data quality? Data quality refers to the condition of a dataset and its ability to serve its intended purpose effectively. High-quality data is accurate, complete, reliable, and relevant. It is free from errors and inconsistencies, making it suitable for analysis and decision-making. Ensuring high standards involves various processes, including data validation, cleaning, and governance, to maintain the integrity and usability of the data.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Subscription Flow
JUNE 25, 2024
Although selling eCommerce subscriptions can be a cash cow, one major catch with it is that the revenue generated can be quite unpredictable. This is first because these subscriptions seem expensive (since they usually require the bundling together of multiple products). And they make the consumer feel tied to a particular set of products that they may soon wish to opt out of.
Nimble - Sales
JUNE 25, 2024
Web designers are the talented breed, who combine it all: creativity, logic, profound understanding of marketing principles, UX, and also need to be technically advanced with many software solutions to succeed. CRM for web designers is not topping the list The post CRM for Web Designers. How to Get the Most Out of Your Days, Clients, Colleagues. appeared first on Nimble Blog.
SaaS Metrics
JUNE 25, 2024
Discover the top SaaS solutions for construction management that can transform your project workflows—unveil their unique features now! The post Best SaaS Solutions for Construction Management first appeared on SaaS Metrics.
User Pilot
JUNE 25, 2024
The product management world sometimes uses the terms product design/development interchangeably. However, these two areas have different scopes, roles, and goals. This ultimate guide will walk you through the key differences between product design and product development. We’ll explore the specifics of each process and outline the key steps involved in both.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaS Metrics
JUNE 25, 2024
Optimize your real estate management with top SaaS applications; discover which one offers the perfect balance of features and usability for your needs. The post Best SaaS Applications for Real Estate Management first appeared on SaaS Metrics.
User Pilot
JUNE 25, 2024
Giving customers what they want is tricky without the right tool in your arsenal. Luckily, UX analytics tools are available and accessible for understanding user behavior and crafting the optimum user experience. Do you want to revolutionize your business with UX analytics? Here are 12 of the best user experience analytics tools for user research in 2024!
Nimble - Sales
JUNE 25, 2024
It’s the follow-through that makes the difference… Always has been and always will be. I’ve proven this to myself time and time again. Impeccable follow-through is the coin-of-the-realm for every business, large, medium, or small. And yet, it’s one of the […] The post The Power of Follow-Through: The Key to Business Success & Growth appeared first on Nimble Blog.
Buffer Resources
JUNE 25, 2024
Ever noticed those little bubbles atop certain people’s profile pictures in your DMs? Those are Instagram Notes, and — despite a slow uptake on the platform — they’re starting to gain traction. “Notes usage has grown at a wild pace, particularly with young people,” Head of Instagram Adam Mosseri shared in an update on Instagram.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
User Pilot
JUNE 25, 2024
Find inspiration in these A/B testing examples to improve your product. This testing method involves putting two versions to the test. This allows you to gather user insights and achieve statistically significant results. Then, implement the version with better performance. For instance, the one with a higher conversion rate or click-through rate. In this article, we compile eight A/B testing case studies from big companies such as Spotify and Instagram.
User Pilot
JUNE 25, 2024
If you’ve had any difficulties working with the original Mixpanel dashboard, you may wonder if the new Mixpanel Boards feature may be just what your SaaS company needs. In this article, we help you explore the board to help you make that decision. We’ll cover its features, use cases, pros/cons, etc. We also highlight a better product analytics tool you may consider.
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