Fri.Dec 06, 2024

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Has Quitting Culture Now Crossed Into Founder CEOs?

SaaStr

Found out over the weekend another 2 CEOs Ive known for a long time that raised $50m+ recently just quit their start-ups I guess this is fine now — Jason ????SaaStr 2025 is May 13-15 Lemkin (@jasonlk) November 11, 2024 So theres a quiet trend Ive observed for a while but didnt want to call a trend. Didnt want to see it as a new thing. But I think it is.

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Clouded Judgement 12.6.24 - Is Software Cheap or Expensive?

Clouded Judgement

Cloud 220
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What Does a SaaS CMO Do? A Day In The Life Of A CMO

Kalungi

Growing a B2B SaaS company is one of the most excitingand complexjourneys you can take as a founder or executive. Between juggling product development, managing sales pipelines, and figuring out how to break into a competitive market, its easy to feel like theres just not enough time, resources, or expertise to go around.

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The four pillars of digital customer success maturity

ChurnZero

Far too many customer success organizations know they need to start implementing digital customer success, but just dont know where or how to start. And thats understandable. Its a new endeavor, and there arent currently many resources that explain how to begin implementing effective digital CS programs. However, the outcomes of having these programs in place are exciting, which is why many organizations want to start diving into digital CS.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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News: Brazil Joins Growing List of Countries Calling for Apple to Allow Steering to Payments Options Outside App Store

FastSpring

Cade , the antitrust regulation agency in Brazil, is joining the list of governments and agencies around the world that are telling Apple to allow steering from apps to other payment options than just Apples own, Reuters reports. The agency stated on Nov. 25 that Apple needs to lift restrictions regarding payment methods for in-app purchases, and that Apple must allow app developers to add tools such as hyperlinks to other sites to help facilitate those other purchasing options, Reuters continue

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The 4 SaaS Marketing Leadership Maturity Stages Explained

Kalungi

Scaling your SaaS business? A great product is only part of the equation. But it also demands the right marketing leadership at every stage of growth. As your company matures, the priorities, challenges, and expertise needed in your marketing function evolve.

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Best CRM for Bookkeepers

Nimble - Sales

Managing client relationships and maintaining financial records efficiently are the core tasks of a bookkeeper. While many bookkeepers focus on using accounting software, a Customer Relationship Management (CRM) system can significantly enhance productivity and client satisfaction. This article will explore The post Best CRM for Bookkeepers appeared first on Nimble Blog.

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The Three Key Levers of SaaS Growth

Kalungi

No matter your go-to-market strategy, your company must successfully execute three fundamental growth drivers if you expect it to be ready for scalable growth: winning new revenue, retaining customers, and expanding contracts within existing accounts.

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How To Buy Saas

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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The Weekly Scroll Newsletter: 6th Dec, 2024

Buffer Resources

👋🏾 Hey folks, December’s flying by, and I feel like we’re speedrunning the end of the year. I’m deep in planning mode for January and have been thinking through how I want to spend 2025 (very proactive, I know). It got me thinking — what’s on your mind for the new year? Is 2025 your year of growth as a creator?

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The State of GTM Jobs: Customer Success

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

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Automating Manual Processes to Improve Efficiency

Blulogix

By BluLogix Team Automating Manual Processes to Improve Efficiency Introduction In todays fast-paced digital landscape, efficiency is key to staying competitive. For Managed Service Providers (MSPs) , manual processes can be a significant bottleneck, limiting growth, hampering customer satisfaction, and preventing businesses from reaching their full potential.

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The State of GTM Jobs: Customer Success

Sales Hacker

The State of GTM Jobs: Customer Success At the crossroads of retention and revenue, Customer Success (CS) is a cornerstone for sustainable growth and is growing in both scope and importance. This can be seen from hiring trends and also industry prominence. For example, a Chief Customer Officer Summit was hosted for the first time at SaaStr Annual this year.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng