SaaStr

AUGUST 12, 2024

In B2B, it’s pretty simple. Can the company get to $200m+ in revenues in 8–10 years? Sort of … period. That’s kind of it. That’s the bar to building something that can truly IPO or being acquired for billions. The Average SaaS IPO Takes 12 Years If it can. then: the CEO is probably great and can recruit a great team where the market and market pull are real and the company has, or will have, a dominant or partially dominant market position in a new / changing / evolving category.

B2B 298

B2B Investment Revenue SaaS 298

USIO

AUGUST 12, 2024

Innovative SaaS Payment Gateways for Startups In the highly competitive world of startups, managing payment processing can indeed be a significant challenge. Furthermore, the complexities, high costs, and time-consuming processes can easily divert your focus from what truly matters: growing your business. However, innovative SaaS payment gateways for startups offer a comprehensive solution, effectively simplifying the payment experience through advanced technology.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

SaaStr

AUGUST 12, 2024

Probably the biggest challenge in vertical SaaS I see is scaling the sales team. It’s pretty easy to hire SaaS sales execs to sell … a SaaS sales product. That’s what they know. It often takes little training, and they already have a lot of domain expertise. But who do you hire to sell a very complex piece of vertical software? In vertical SaaS, most customers demand to talk to a domain expert.

Sales Hiring 313

Sales Hiring Scale Sales SaaS 313

USIO

AUGUST 12, 2024

Raise Customer Experience with Integrated Payments In today’s fast-paced digital world, providing an exceptional customer experience is paramount for businesses. One effective way to achieve this is through integrated payment systems. These systems streamline the transaction process, offering convenience and security that enhances the overall customer experience.

Payments 130

Payments Payment Methods Payment Solutions Payment Services 130

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

SaaStr

AUGUST 12, 2024

We’re getting there! 2024 SaaStr Annual is Sep 10-12 in SF Bay ! We’re adding 2 final batches of A+ speakers. This week, our new speakers include: Matt Plank, CRO @ Rippling Yasir Motiwala, Head of Sales, America @ DeepL: “Scaling from 1 to 50 Sales Execs” Jeanne DeWitt, CBO @ Stripe Lindsey Scrase, COO, frmr CRO @ Checkr Nick Mehta, CEO @ Gainsight on the Latest Metrics in Retention and Customer Success Sameer Dholakia, General Partner @ Bessemer Venture Partners: &#

Cloud 288

Cloud AI Scale Customer Success 288

FastSpring

AUGUST 12, 2024

Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. However, existing solutions for generating pricing estimates for subscription changes, securing internal approvals, and providing customers with formal documentation are overwhelmingly manual, cumbersome, and error-prone.

Payment Features 116

Payment Features Payments Subscription Payment Services 116

Sales Hacker

AUGUST 12, 2024

Outbound is changing and ecosystems have never been more important. Join top 1% operators as they discuss the shift towards an ecosystem-led approach in outbound sales. What to expect: Perspectives and insight from both sales and partnerships teams. Strategy and tactics around how go-to-market teams are leveraging ecosystems for How go-to-market teams are running coordinated efforts to tap into their ecosystems.

Sales 106

Sales Strategy Marketing 106

BlueSnap

AUGUST 12, 2024

B2B eCommerce is hardly new, but most companies are far from perfecting the experience. China’s Alibaba pioneered the category 25 years ago with the launch of its online B2B marketplace, which has ballooned to over 200,000 suppliers. Now, about two-thirds of B2B companies offer an eCommerce option, according to McKinsey. The post How B2B eCommerce Is Changing in Response to Buyer Expectations appeared first on BlueSnap.

B2B 100

B2B 100

FastSpring

AUGUST 12, 2024

In today’s fast-paced digital landscape, AI search has become an invaluable tool for finding information quickly and efficiently. At FastSpring, we aim to continually enhance our AI search capabilities, ensuring you receive accurate and relevant answers. Here, we’ll explore how to make the most of FastSpring’s Owlbot search , why your feedback is so important, and best practices for crafting effective search prompts.

AI Search 95

AI Search Payment Methods SaaS Payments Payment Services 95

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

User Pilot

AUGUST 12, 2024

Your homepage is one of the first points of contact a user has with your business. They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th.

B2B 88

B2B Software Review Communication Startup 88

Groove HQ

AUGUST 12, 2024

Do you struggle to keep your customer service team motivated? It’s a common problem. And it gets worse as your business grows, when they’re faced with high volumes of inquiries and the constant pressure to deliver exceptional service. Here’s the thing – a highly-motivated customer service team can be one of your greatest assets. Happy […] The post Customer Service Motivation: 7 Tips for Small Businesses That Want To Thrive appeared first on Groove Blog.

Business 72

Business Customer Support 72

User Pilot

AUGUST 12, 2024

Have you ever wondered about the product design process for companies like Slack, Loom, or ClickUp? These companies not only follow a user-centric approach to product management. They also have a robust system to collect data, make decisions, build solutions, perform tests, and deploy new products on time. That said, let’s look at what product design means, and explore each step of the process more deeply so you can streamline your workflow.

Software Review 79

Software Review Technical Review Benchmarks Communication 79

Chargebee

AUGUST 12, 2024

Inaugural Report Recognizes Chargebee For Completeness of Vision and Ability to Execute August 9, 2024 — Chargebee, a leading and innovative provider of solutions in the subscription and revenue growth management industry, today announced that it has been positioned by Gartner as a Leader in the first-ever Magic Quadrant for Recurring Billing Applications.

Innovation 59

Innovation Payment Features Subscription Revenue 59

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

User Pilot

AUGUST 12, 2024

Interested in customer segmentation analytics but don’t know where to start? In the article, you will learn how to do it, step-by-step. We also cover: The benefits of customer segmentation analysis. Examples from different industries. Best segmentation and analytics tools. Let’s get started! TL;DR Customer segmentation divides clients into groups with shared attributes for in-depth analysis and personalized experiences.

Marketplace as a Service 65

Marketplace as a Service Banking Telecommunications Mobile 65

Cobloom

AUGUST 12, 2024

Scroll-worthy, short content formats like TikTok videos, Instagram Reels, and YouTube Shorts have captivated audiences so much, that you’d be forgiven for thinking long-form content is becoming obsolete. However, this couldn’t be further from the truth—especially for SaaS brands. With longer lead times, complex sales cycles , and far more stakeholders to convince, SaaS brands have a much harder job conveying the value of their products than, say, a travel operator or a shoe brand.

Travel 52

Travel SaaS Strategy Branding 52

Panintelligence

AUGUST 12, 2024

Key takeaways What data analytics is and why its important The process and stages involved in data analysis, including data collection, cleaning, transformation, and analysis. The different types of data analysis—descriptive, diagnostic, predictive, and prescriptive—and their unique purposes and applications. Various data analysis techniques and tools that organizations can use What is data analytics?

Data 52

Data Data Analysis Healthcare Social Media 52

Scytale

AUGUST 12, 2024

Ready to tackle POPIA compliance? If you’re navigating the data protection maze in South Africa, you’ve probably heard about the Protection of Personal Information Act (POPIA). It’s South Africa’s way of saying, “it’s time to get serious about protecting people’s data.” Whether you’re a seasoned pro or just dipping your toes into the compliance waters, it’s key to get your head around the ins and outs of POPIA.

compliance 52

compliance Technical Review Social Media Retention 52

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

SaaS Metrics

AUGUST 12, 2024

You'll discover essential tips to compare web hosting options, but what crucial factor could transform your website's success? The post How to Compare Web Hosting Providers and Plans first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS 52

User Pilot

AUGUST 12, 2024

Are you constantly juggling competing priorities, leaving little time for the big-picture thinking that drives product success? If so, mark your calendar and sign up for our Product Drive Summit where Marty Cagan will share his insights on the product operating model. In the meantime, this article will give you a sneak peek into his talk regarding the transformative power of the product operating model.

Technical Advisors 89

Technical Advisors Technical Review Innovation Leadership 89

SaaS Metrics

AUGUST 12, 2024

Unlock the secrets to selecting the perfect hosting for your WordPress site and discover the essential factors that could make or break your online presence. The post How to Choose the Best Hosting for WordPress Sites first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS 52

Valuize Consulting

AUGUST 12, 2024

It’s so consistently played out that we should start thinking of it as a law of the universe. Large organizations invariably face perpetual pressure to stay competitive against newer, smaller, more eager, and more nimble companies. You see it reported everyday in the business world and it’s the reason that Silicon Valley carries the mystique that it does.

AI 52

AI Artificial Intelligence Business Scale 52

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise