Mon.Aug 12, 2024

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Dear SaaStr: What Do VCs Really Look For?

SaaStr

In B2B, it’s pretty simple. Can the company get to $200m+ in revenues in 8–10 years? Sort of … period. That’s kind of it. That’s the bar to building something that can truly IPO or being acquired for billions. The Average SaaS IPO Takes 12 Years If it can. then: the CEO is probably great and can recruit a great team where the market and market pull are real and the company has, or will have, a dominant or partially dominant market position in a new / changing / evolving category.

B2B 299
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YouTube is My Business’s Biggest Source of Organic Traffic — Here’s How I’ve Streamlined and Monetized It

Buffer Resources

When you look at my YouTube channel today, you might think I’ve had this thing figured out from the get-go. With over 13,700 subscribers, a new video every two weeks, and YouTube driving more organic traffic to my search engine optimization (SEO) consultancy than any other channel, you’d think it all came quite easily… But I promise it wasn’t always this way.

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The Biggest Challenge With Vertical SaaS: Your Sales Team Has to Be Domain Experts

SaaStr

Probably the biggest challenge in vertical SaaS I see is scaling the sales team. It’s pretty easy to hire SaaS sales execs to sell … a SaaS sales product. That’s what they know. It often takes little training, and they already have a lot of domain expertise. But who do you hire to sell a very complex piece of vertical software? In vertical SaaS, most customers demand to talk to a domain expert.

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Raise Customer Experience with Integrated Payments

USIO

Raise Customer Experience with Integrated Payments In today’s fast-paced digital world, providing an exceptional customer experience is paramount for businesses. One effective way to achieve this is through integrated payment systems. These systems streamline the transaction process, offering convenience and security that enhances the overall customer experience.

Payments 223
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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New SaaStr Annual Speakers Alert: CROs of Rippling, Checkr and DeepL; CBO of Stripe; Bessemer’s State of the Cloud: AI Edition

SaaStr

We’re getting there! 2024 SaaStr Annual is Sep 10-12 in SF Bay ! We’re adding 2 final batches of A+ speakers. This week, our new speakers include: Matt Plank, CRO @ Rippling Yasir Motiwala, Head of Sales, America @ DeepL: “Scaling from 1 to 50 Sales Execs” Jeanne DeWitt, CBO @ Stripe Lindsey Scrase, COO, frmr CRO @ Checkr Nick Mehta, CEO @ Gainsight on the Latest Metrics in Retention and Customer Success Sameer Dholakia, General Partner @ Bessemer Venture Partners: &#

Cloud 295

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Innovative SaaS Payment Gateways for Startups

USIO

Innovative SaaS Payment Gateways for Startups In the highly competitive world of startups, managing payment processing can indeed be a significant challenge. Furthermore, the complexities, high costs, and time-consuming processes can easily divert your focus from what truly matters: growing your business. However, innovative SaaS payment gateways for startups offer a comprehensive solution, effectively simplifying the payment experience through advanced technology.

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Navigating FastSpring’s Owlbot Search: Tips for Clear and Effective Prompts

FastSpring

In today’s fast-paced digital landscape, AI search has become an invaluable tool for finding information quickly and efficiently. At FastSpring, we aim to continually enhance our AI search capabilities, ensuring you receive accurate and relevant answers. Here, we’ll explore how to make the most of FastSpring’s Owlbot search , why your feedback is so important, and best practices for crafting effective search prompts.

AI Search 144
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The Future of Outbound: An Ecosystem-Led Approach

Sales Hacker

Outbound is changing and ecosystems have never been more important. Join top 1% operators as they discuss the shift towards an ecosystem-led approach in outbound sales. What to expect: Perspectives and insight from both sales and partnerships teams. Strategy and tactics around how go-to-market teams are leveraging ecosystems for How go-to-market teams are running coordinated efforts to tap into their ecosystems.

Sales 123
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How to Rewrite Your Homepage with Sharper Positioning & Messaging by Anthony Pierri

User Pilot

Your homepage is one of the first points of contact a user has with your business. They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th.

B2B 105
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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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How B2B eCommerce Is Changing in Response to Buyer Expectations

BlueSnap

B2B eCommerce is hardly new, but most companies are far from perfecting the experience. China’s Alibaba pioneered the category 25 years ago with the launch of its online B2B marketplace, which has ballooned to over 200,000 suppliers. Now, about two-thirds of B2B companies offer an eCommerce option, according to McKinsey. The post How B2B eCommerce Is Changing in Response to Buyer Expectations appeared first on BlueSnap.

B2B 103
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Mastering the Product Design Process: A Step-by-Step Guide to Success

User Pilot

Have you ever wondered about the product design process for companies like Slack, Loom, or ClickUp? These companies not only follow a user-centric approach to product management. They also have a robust system to collect data, make decisions, build solutions, perform tests, and deploy new products on time. That said, let’s look at what product design means, and explore each step of the process more deeply so you can streamline your workflow.

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Chargebee Named a Leader In 2024 Gartner® Magic Quadrant™ for Recurring Billing Applications

Chargebee

Inaugural Report Recognizes Chargebee For Completeness of Vision and Ability to Execute August 9, 2024 — Chargebee, a leading and innovative provider of solutions in the subscription and revenue growth management industry, today announced that it has been positioned by Gartner as a Leader in the first-ever Magic Quadrant for Recurring Billing Applications.

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How to Get Started with Customer Segmentation Analytics + Best Tools

User Pilot

Interested in customer segmentation analytics but don’t know where to start? In the article, you will learn how to do it, step-by-step. We also cover: The benefits of customer segmentation analysis. Examples from different industries. Best segmentation and analytics tools. Let’s get started! TL;DR Customer segmentation divides clients into groups with shared attributes for in-depth analysis and personalized experiences.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Customer Service Motivation: 7 Tips for Small Businesses That Want To Thrive

Groove HQ

Do you struggle to keep your customer service team motivated? It’s a common problem. And it gets worse as your business grows, when they’re faced with high volumes of inquiries and the constant pressure to deliver exceptional service. Here’s the thing – a highly-motivated customer service team can be one of your greatest assets. Happy […] The post Customer Service Motivation: 7 Tips for Small Businesses That Want To Thrive appeared first on Groove Blog.

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How to Use Long Form Content in Your SaaS SEO Strategy

Cobloom

Scroll-worthy, short content formats like TikTok videos, Instagram Reels, and YouTube Shorts have captivated audiences so much, that you’d be forgiven for thinking long-form content is becoming obsolete. However, this couldn’t be further from the truth—especially for SaaS brands. With longer lead times, complex sales cycles , and far more stakeholders to convince, SaaS brands have a much harder job conveying the value of their products than, say, a travel operator or a shoe brand.

Travel 52
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What is data analytics and how is it used?

Panintelligence

Key takeaways What data analytics is and why its important The process and stages involved in data analysis, including data collection, cleaning, transformation, and analysis. The different types of data analysis—descriptive, diagnostic, predictive, and prescriptive—and their unique purposes and applications. Various data analysis techniques and tools that organizations can use What is data analytics?

Data 52
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How to Achieve POPIA Compliance: Complete Checklist

Scytale

Ready to tackle POPIA compliance? If you’re navigating the data protection maze in South Africa, you’ve probably heard about the Protection of Personal Information Act (POPIA). It’s South Africa’s way of saying, “it’s time to get serious about protecting people’s data.” Whether you’re a seasoned pro or just dipping your toes into the compliance waters, it’s key to get your head around the ins and outs of POPIA.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How to Compare Web Hosting Providers and Plans

SaaS Metrics

You'll discover essential tips to compare web hosting options, but what crucial factor could transform your website's success? The post How to Compare Web Hosting Providers and Plans first appeared on SaaS Metrics.

Metrics 52
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Moving To The Product Operating Model by Marty Cagan

User Pilot

Are you constantly juggling competing priorities, leaving little time for the big-picture thinking that drives product success? If so, mark your calendar and sign up for our Product Drive Summit where Marty Cagan will share his insights on the product operating model. In the meantime, this article will give you a sneak peek into his talk regarding the transformative power of the product operating model.

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How to Choose the Best Hosting for WordPress Sites

SaaS Metrics

Unlock the secrets to selecting the perfect hosting for your WordPress site and discover the essential factors that could make or break your online presence. The post How to Choose the Best Hosting for WordPress Sites first appeared on SaaS Metrics.

Metrics 52
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AI Powered Collaboration: Transforming Customer Experience and Business Efficiency

Valuize Consulting

It’s so consistently played out that we should start thinking of it as a law of the universe. Large organizations invariably face perpetual pressure to stay competitive against newer, smaller, more eager, and more nimble companies. You see it reported everyday in the business world and it’s the reason that Silicon Valley carries the mystique that it does.

AI 52
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.