Mon.Aug 12, 2024

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Dear SaaStr: What Do VCs Really Look For?

SaaStr

In B2B, it’s pretty simple. Can the company get to $200m+ in revenues in 8–10 years? Sort of … period. That’s kind of it. That’s the bar to building something that can truly IPO or being acquired for billions. The Average SaaS IPO Takes 12 Years If it can. then: the CEO is probably great and can recruit a great team where the market and market pull are real and the company has, or will have, a dominant or partially dominant market position in a new / changing / evolving category.

B2B 265
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Raise Customer Experience with Integrated Payments

USIO

Raise Customer Experience with Integrated Payments In today’s fast-paced digital world, providing an exceptional customer experience is paramount for businesses. One effective way to achieve this is through integrated payment systems. These systems streamline the transaction process, offering convenience and security that enhances the overall customer experience.

Payments 130
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The Biggest Challenge With Vertical SaaS: Your Sales Team Has to Be Domain Experts

SaaStr

Probably the biggest challenge in vertical SaaS I see is scaling the sales team. It’s pretty easy to hire SaaS sales execs to sell … a SaaS sales product. That’s what they know. It often takes little training, and they already have a lot of domain expertise. But who do you hire to sell a very complex piece of vertical software? In vertical SaaS, most customers demand to talk to a domain expert.

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How FastSpring’s Proforma Invoice API Automates Subscription Renewals, Upgrades, and Add-Ons to Maximize Revenue

FastSpring

Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. However, existing solutions for generating pricing estimates for subscription changes, securing internal approvals, and providing customers with formal documentation are overwhelmingly manual, cumbersome, and error-prone.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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New SaaStr Annual Speakers Alert: CROs of Rippling, Checkr and DeepL; CBO of Stripe; Bessemer’s State of the Cloud: AI Edition

SaaStr

We’re getting there! 2024 SaaStr Annual is Sep 10-12 in SF Bay ! We’re adding 2 final batches of A+ speakers. This week, our new speakers include: Matt Plank, CRO @ Rippling Yasir Motiwala, Head of Sales, America @ DeepL: “Scaling from 1 to 50 Sales Execs” Jeanne DeWitt, CBO @ Stripe Lindsey Scrase, COO, frmr CRO @ Checkr Nick Mehta, CEO @ Gainsight on the Latest Metrics in Retention and Customer Success Sameer Dholakia, General Partner @ Bessemer Venture Partners: &#

Cloud 230

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How B2B eCommerce Is Changing in Response to Buyer Expectations

BlueSnap

B2B eCommerce is hardly new, but most companies are far from perfecting the experience. China’s Alibaba pioneered the category 25 years ago with the launch of its online B2B marketplace, which has ballooned to over 200,000 suppliers. Now, about two-thirds of B2B companies offer an eCommerce option, according to McKinsey. The post How B2B eCommerce Is Changing in Response to Buyer Expectations appeared first on BlueSnap.

B2B 101
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The Future of Outbound: An Ecosystem-Led Approach

Sales Hacker

Outbound is changing and ecosystems have never been more important. Join top 1% operators as they discuss the shift towards an ecosystem-led approach in outbound sales. What to expect: Perspectives and insight from both sales and partnerships teams. Strategy and tactics around how go-to-market teams are leveraging ecosystems for How go-to-market teams are running coordinated efforts to tap into their ecosystems.

Sales 96
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How to Rewrite Your Homepage with Sharper Positioning & Messaging by Anthony Pierri

User Pilot

Your homepage is one of the first points of contact a user has with your business. They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th.

B2B 91
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Customer Service Motivation: 7 Tips for Small Businesses That Want To Thrive

Groove HQ

Do you struggle to keep your customer service team motivated? It’s a common problem. And it gets worse as your business grows, when they’re faced with high volumes of inquiries and the constant pressure to deliver exceptional service. Here’s the thing – a highly-motivated customer service team can be one of your greatest assets. Happy […] The post Customer Service Motivation: 7 Tips for Small Businesses That Want To Thrive appeared first on Groove Blog.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Mastering the Product Design Process: A Step-by-Step Guide to Success

User Pilot

Have you ever wondered about the product design process for companies like Slack, Loom, or ClickUp? These companies not only follow a user-centric approach to product management. They also have a robust system to collect data, make decisions, build solutions, perform tests, and deploy new products on time. That said, let’s look at what product design means, and explore each step of the process more deeply so you can streamline your workflow.

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YouTube is My Business’s Biggest Source of Organic Traffic — Here’s How I’ve Streamlined and Monetized It

Buffer Resources

When you look at my YouTube channel today, you might think I’ve had this thing figured out from the get-go. With over 13,700 subscribers, a new video every two weeks, and YouTube driving more organic traffic to my search engine optimization (SEO) consultancy than any other channel, you’d think it all came quite easily… But I promise it wasn’t always this way.

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How to Get Started with Customer Segmentation Analytics + Best Tools

User Pilot

Interested in customer segmentation analytics but don’t know where to start? In the article, you will learn how to do it, step-by-step. We also cover: The benefits of customer segmentation analysis. Examples from different industries. Best segmentation and analytics tools. Let’s get started! TL;DR Customer segmentation divides clients into groups with shared attributes for in-depth analysis and personalized experiences.

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Chargebee Named a Leader In 2024 Gartner® Magic Quadrant™ for Recurring Billing Applications

Chargebee

Inaugural Report Recognizes Chargebee For Completeness of Vision and Ability to Execute August 9, 2024 — Chargebee, a leading and innovative provider of solutions in the subscription and revenue growth management industry, today announced that it has been positioned by Gartner as a Leader in the first-ever Magic Quadrant for Recurring Billing Applications.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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How to Use Long Form Content in Your SaaS SEO Strategy

Cobloom

Scroll-worthy, short content formats like TikTok videos, Instagram Reels, and YouTube Shorts have captivated audiences so much, that you’d be forgiven for thinking long-form content is becoming obsolete. However, this couldn’t be further from the truth—especially for SaaS brands. With longer lead times, complex sales cycles , and far more stakeholders to convince, SaaS brands have a much harder job conveying the value of their products than, say, a travel operator or a shoe brand.

Travel 52
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What is data analytics and how is it used?

Panintelligence

Key takeaways What data analytics is and why its important The process and stages involved in data analysis, including data collection, cleaning, transformation, and analysis. The different types of data analysis—descriptive, diagnostic, predictive, and prescriptive—and their unique purposes and applications. Various data analysis techniques and tools that organizations can use What is data analytics?

Data 52
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How to Achieve POPIA Compliance: Complete Checklist

Scytale

Ready to tackle POPIA compliance? If you’re navigating the data protection maze in South Africa, you’ve probably heard about the Protection of Personal Information Act (POPIA). It’s South Africa’s way of saying, “it’s time to get serious about protecting people’s data.” Whether you’re a seasoned pro or just dipping your toes into the compliance waters, it’s key to get your head around the ins and outs of POPIA.

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How to Compare Web Hosting Providers and Plans

SaaS Metrics

You'll discover essential tips to compare web hosting options, but what crucial factor could transform your website's success? The post How to Compare Web Hosting Providers and Plans first appeared on SaaS Metrics.

Metrics 52
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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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Innovative SaaS Payment Gateways for Startups

USIO

Innovative SaaS Payment Gateways for Startups In the highly competitive world of startups, managing payment processing can indeed be a significant challenge. Furthermore, the complexities, high costs, and time-consuming processes can easily divert your focus from what truly matters: growing your business. However, innovative SaaS payment gateways for startups offer a comprehensive solution, effectively simplifying the payment experience through advanced technology.

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How to Choose the Best Hosting for WordPress Sites

SaaS Metrics

Unlock the secrets to selecting the perfect hosting for your WordPress site and discover the essential factors that could make or break your online presence. The post How to Choose the Best Hosting for WordPress Sites first appeared on SaaS Metrics.

Metrics 52
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Moving To The Product Operating Model by Marty Cagan

User Pilot

Are you constantly juggling competing priorities, leaving little time for the big-picture thinking that drives product success? If so, mark your calendar and sign up for our Product Drive Summit where Marty Cagan will share his insights on the product operating model. In the meantime, this article will give you a sneak peek into his talk regarding the transformative power of the product operating model.

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AI Powered Collaboration: Transforming Customer Experience and Business Efficiency

Valuize Consulting

It’s so consistently played out that we should start thinking of it as a law of the universe. Large organizations invariably face perpetual pressure to stay competitive against newer, smaller, more eager, and more nimble companies. You see it reported everyday in the business world and it’s the reason that Silicon Valley carries the mystique that it does.

AI 52
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A Complete Guide to Embedded Payments

Explore various models of Embedded Payments, uncovering their benefits, drawbacks, and impacts on customer experience. Gain valuable advice for evaluating and implementing the best payment strategy for your business needs. This concise overview equips software companies with the insights needed to optimize their payment ecosystems effectively. Download today to learn more!