SaaStr
OCTOBER 28, 2024
Dear SaaStr: How Do I Become a VC? VC looks a lot more glamorous than it is.I f you are starting from the ground floor, first, bear in mind your compensation will be just OK, you won’t really get any “carry” (i.e., share of the profits on the investments) for a long time, if ever — and your job likely will be to hunt. To bring in the next Slack, the next Datadog, the next Shopify.
Tom Tunguz
OCTOBER 28, 2024
In yesterday’s post , I calculated the profitability of public software companies. To calculate these figures, I built a little Rube Goldberg machine. I didn’t download the data into Excel. Instead, I complexified things by sending the analysis to 4 AIs to see if they would agree. The inspiration : many companies have used Amazon’s Mechanical Turk to crowdsource tasks, & pick a consensus answer across three workers to improve accuracy.
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Stax
OCTOBER 28, 2024
More companies are bundling complementary products and services into a single discounted package to get customers to spend more for a perceived increase in value for money. In this article, you will discover how bundle pricing works, the different types, and how to successfully implement a bundle pricing strategy in your own business. Let’s get started.
Tom Tunguz
OCTOBER 28, 2024
On Monday, at TC Disrupt Colin Zima CEO of Omni , Jordan Tigani CEO of Motherduck , Daniel Svnova CEO of Superlinked & Toby Mao CTO of Tobiko Data who are leading the evolution of the Post Modern Data Stack discussed the trends they are seeing. Here are some of the themes & predictions from the group. Customers are excited about new architectures that significantly reduce cost.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Groove HQ
OCTOBER 28, 2024
Is your business struggling to manage an influx of support tickets? Maybe you’ve decided to turn towards automation and AI-based tools to supplement your human support team. Unfortunately, all the responses your AI tool generates come across as “robotic”. You tried it out for a bit, but your customers complained. The problem might not be the […] The post 3 Quick Tips To Humanize AI for Customer Service appeared first on Groove Blog.
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Buffer Resources
OCTOBER 28, 2024
Let me guess. You've got big marketing dreams but a not-so-big budget? I've been there. After 12 years of marketing for bootstrapped brands, I've learned that you don't need to spend a fortune on fancy digital marketing tools to see results. It's all about building a smart toolkit that punches above its weight. One that helps you work efficiently and get results without breaking the bank.
Groove HQ
OCTOBER 28, 2024
We’re willing to bet your inbox is overflowing with customer inquiries. You’ve probably realized that although relying on Gmail or Outlook seems manageable at first, it soon leaves you buried under a mountain of messages. Your support team ends up feeling overwhelmed, and your customers wait too long for answers. Yet finding the perfect help […] The post How To Choose the Right Help Desk Software for Your Small Business appeared first on Groove Blog.
Nimble - Sales
OCTOBER 28, 2024
In the event planning industry, sales go beyond just pitching and closing deals. It involves understanding clients’ needs, customizing solutions, and building long-term relationships that drive repeat business. Here, we’ll explore two detailed sales scenarios for event planners, demonstrating how The post Best Sales Scenario Examples for Event Planner appeared first on Nimble Blog.
Groove HQ
OCTOBER 28, 2024
In an overcrowded marketplace full of options, you might be worried about how to set your business apart. That’s especially hard when your product isn’t that ‘different’ from competitors at its core. How can you leverage the services you offer, rather than the product itself, to define yourself in such a marketplace? Think about it […] The post How To Develop Your Customer Service Branding Strategy appeared first on Groove Blog.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
CloudKettle
OCTOBER 28, 2024
Before getting started with Salesforce Financial Services Cloud, it’s important to consider the organizational elements that could mean success (or disaster) for your company. Once you’ve established that your company is ready from an organizational perspective, there are technical elements that must be taken into account. Migrating to Financial Services Cloud poses challenges, such as […] The post Technical Considerations before Migrating to Salesforce Financial Services Cloud
Blulogix
OCTOBER 28, 2024
By BluLogix Team Streamlining Service Provisioning and Activation with BluLogix Streamlining Service Provisioning and Activation in UCaaS Service provisioning and activation are critical touchpoints in the customer lifecycle for UCaaS providers, often serving as a customer’s first impression of the service. Unfortunately, these stages can be fraught with delays, manual errors, and inefficiencies.
Scytale
OCTOBER 28, 2024
There’s no denying it, startups have to navigate a ton of challenges. Between building a product, attracting customers, and hiring the right team, it’s a lot. But one thing you definitely don’t want to overlook is compliance. In fact, being compliant can directly impact your ability to attract investment. Here’s why nailing compliance early on can be a game-changer when it comes to securing those crucial investor dollars.
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