The SaaS CFO

JULY 17, 2024

Contracted Annual Recurring Revenue (CARR) was an obscure metric in the SaaS world years ago. Today, it’s become a hot and controversial SaaS metric when discussing company growth and SaaS valuations. CARR is a forward-looking SaaS revenue metric that estimates the maximum revenue size of a SaaS company. CARR combines two important aspects of revenue: […] The post Understanding Contracted Annual Recurring Revenue: A Comprehensive Guide appeared first on The SaaS CFO.

Revenue 52

Revenue Metrics SaaS 52

SaaStr

JULY 17, 2024

So we’ve finally got another SaaS IPO gearing up — OneStream. It’s SaaS for CFOs and financial operations, a large but somewhat under-discussed category. SAP and Oracle are very strong here. Founded back in 2010 (SaaS takes time!) with first customers launched in 2012, the metrics today are very strong: $480,000,000 in ARR Growing 34% (strong) 98% GRR (!

Enterprise 321

Enterprise Scaling Revenue SaaS 321

Clouded Judgement

JULY 17, 2024

Subscribe now Innovation follows exponential curves. The First Industrial Revolution started in ~1760 and mechanized production - we moved from creating goods by hand to creating goods with machines. The Second Industrial Revolution (the Technology Revolution) started in ~1870 and was characterized by rapid industrialization, technological innovations such as electricity, the internal combustion engine, and the expansion of railways and telegraph networks, which further transformed economies and

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Artificial Intelligence Systems Review AI Technical Review 189

SaaStr

JULY 17, 2024

What does it take to get funded in 2024? Jason Lemkin shares the answer during Workshop Wednesday, held every Wednesday at 10 a.m. PST. Some of this stuff you’ll know, and some of it you won’t. What’s driving VCs today? Let’s find out. Venture capital is the same as before but different. It’s a weird world where seed valuations are at an all-time high.

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Venture Capital AI Cloud Scale 303

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Predictable Revenue

JULY 17, 2024

PR and PriceLevel have partnered to provide pricing transparency and an understanding of the cost structures in the sales tech stack. The post The True Cost of AE Tools and Software appeared first on Predictable Revenue.

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Software Pricing Revenue Sales 130

FastSpring

JULY 17, 2024

Join us in Shanghai at ChinaJoy and discover how we can help you unlock the full potential of your video game sales! Find us in the B2B Hall W4 – Booth # B286. The 2024 edition of ChinaJoy, themed “Stay True, Game On,” is scheduled from July 26th to 29th at the Shanghai New International Expo Center (SNIEC). This year’s event will focus on deepening player experiences and supporting international growth for game companies. “ ‘Stay True’ is to express the deep love and per

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Merchant Services Payment Services Payment Methods Payment Solutions 129

Blulogix

JULY 17, 2024

By BluLogix Team Navigating Business Complexity: An Introduction In today’s rapidly evolving business landscape, complexity is an inevitable challenge that companies must navigate to stay competitive and deliver value to their customers. Whether it’s managing a diverse product portfolio, handling intricate pricing models, integrating various data systems, or ensuring compliance across multiple regions, businesses need robust solutions to manage these complexities effectively.

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Business compliance Operational efficiency. Pricing 105

Totango

JULY 17, 2024

“Success is revenue. You get success right; your revenue is coming.” – Charlie Sonnenberg, VP Sales, Totango + Catalyst Customer-led growth is the only way to protect and sustain revenue growth. Bold statement? Perhaps, but industry data backs up this claim—SaaS companies are putting more resources and more strategic focus behind retaining and growing revenue from the existing customer base.

Revenue 97

Revenue Sales AI Customer Success 97

User Pilot

JULY 17, 2024

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. However, it’s easy to end up creating a made-up character that doesn’t help at all instead of a well-documented persona. So how do you get started? Let’s explore: What a persona is and its importance in product management.

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Technical Review Software Review Market Research Interviewing 88

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Groove HQ

JULY 17, 2024

Customers are a lot more likely to become repeat buyers when they experience outstanding service. However, it’s challenging to provide that level of service when managing emails through basic platforms like Gmail and Outlook. Overstuffed and unconnected inboxes, missed messages, and a lack of organization leads to frustrated customers and overwhelmed support teams.

Business 69

Business Management Customer Support 69

Cobloom

JULY 17, 2024

ARPU, an acronym for average revenue per user, is a crucial metric that reveals the average revenue generated by each active user of your SaaS application over a specific period of time. In business, ARPU plays a similar role to customer lifetime value (CLTV or LTV). It serves as a means to assess the value of your users, whether individually or grouped into segments and cohorts.

Revenue 52

Revenue Customer Lifetime Value Metrics SaaS 52

User Pilot

JULY 17, 2024

Starting a career as a customer experience manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer experience managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Management 52

Management Sales Recruiting Sales Hiring Scale 52

SaaS Metrics

JULY 17, 2024

SaaS business models vary widely; discover which one is perfect for your startup and why it can make or break your success. The post Saas Business Models: Which One Is Right for Your Startup? first appeared on SaaS Metrics.

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Business Model Startup Business SaaS 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

User Pilot

JULY 17, 2024

Starting a career as a product design manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for product design managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Management 52

Management Compensation User Experience Leadership 52

SaaS Metrics

JULY 17, 2024

Looking to revolutionize your social media strategy? Explore the top SaaS tools that can transform your management process and boost your online presence. The post Top SaaS Tools for Social Media Management first appeared on SaaS Metrics.

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Social Media Management SaaS Metrics 52

User Pilot

JULY 17, 2024

Starting a career as a CX designer requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for CX designers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it! TL;DR A customer experience designer (CX Designer) focuses on creating and optimizing the interactions that customers have with a company’s products

Leadership 52

Leadership User Experience Trends Data Analysis 52

Scytale

JULY 17, 2024

You’re not alone if staying on top of compliance feels like a full-time job. With regulations constantly changing, it’s tough to keep up. But what if there was an easier way? Enter compliance automation tools. These clever softwares can take the grunt work out of compliance, freeing you up for more strategic initiatives. And in this post, we’ll countdown the top 10 compliance automation tools for 2024.

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compliance Government Cybersecurity Startup 52

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

User Pilot

JULY 17, 2024

Starting a career as an associate product manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for associate product managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

VP of Engineering 52

VP of Engineering Management Market Research User Experience 52

Scytale

JULY 17, 2024

You’re not alone if staying on top of compliance feels like a full-time job. With regulations constantly changing, it’s tough to keep up. But what if there was an easier way? Enter compliance automation tools. These clever softwares can take the grunt work out of compliance, freeing you up for more strategic initiatives. And in this post, we’ll countdown the top 10 compliance automation tools for 2024.

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compliance Systems Review Government Cybersecurity 52

How To Buy Saas

JULY 17, 2024

Employee monitoring software and remote monitoring apps have quickly become a must-have for companies worldwide. This is due to an increased focus on remote work management, security, and employee wellbeing. With dozens of employee productivity tools available, choosing the best one can be difficult. So here’s a list of the top employee monitoring software of 2024, including the best remote employee monitoring software of the year.

Software Review 40

Software Review Technical Review Software Pricing 40

User Pilot

JULY 17, 2024

Product management is an essential practice that must be done well to ensure that your product remains competitive in the industry. And that necessitates implementing the right set of product management principles to make correct product decisions. So, what are these principles all about, and which are the most important ones you should know? Let's discover it all.

Management 79

Management Technical Review Software Review Interviewing 79

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

Sales Hacker

JULY 17, 2024

Annelise Osborne is Chief Business Officer at Kadena, a Layer 1, POW blockchain where she is focused on upgrading finance. Annelise has 20 years of experience in traditional finance and seven years in digital assets. She is a thought leader, board advisor, university lecturer and author. Her book, From Hoodies to Suits: Innovating Digital Assets in Traditional Finance , hit shelves in June.

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Finance Blockchain Investment Compensation 104

Buffer Resources

JULY 17, 2024

A single word or phrase can change the trajectory of your social media posts’ performance. Power words can increase your conversions, engagement , and click-through rates. They aren’t magic pills, but they can convert the same-old social media copy to strong, sticky, and persuasive posts. In this article, I’ll explain how power words work and how you can sprinkle them into your social media content.

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Social Media Software Review Content Marketing Engagement 114