SaaStr

SEPTEMBER 20, 2024

What are the top 10 mistakes founders are still making today when hiring their VP of Sales? SaaStr CEO and Founder, Jason Lemkin, has done numerous surveys now that confirm that a startling 70% of first hires don’t make it. In this post, we’ll delve into the common pitfalls founders encounter when hiring a VP of Sales. Reflecting on twelve years of SaaStr’s hiring lessons, we’ll take a deep dive into Jason’s critical insights into why sales leaders fail and how founders c

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Clouded Judgement

SEPTEMBER 20, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Rate Cut! It finally happened! The Fed cut rates by 50bps. This represents the first rate cut since the start of the Covid pandemic, and one that has been highly anticipated. There was a little debate on if this cut would be 25bps or 50bps, but we ended up with 50bps.

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SaaStr

SEPTEMBER 20, 2024

Dear SaaStr: Do angel investors or seed venture capitalists normally ask for detailed budgets including cash flow analysis before investing, even though most of the numbers will be pure speculation? Many do. Why? Even if you are very early stage, It’s really one of the best ways to learn. To learn what in the founders’ heads: How long do they want the cash to last?

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Predictable Revenue

SEPTEMBER 20, 2024

As we finish 2024, the landscape of AI sales tools has evolved dramatically, offering unprecedented opportunities to boost your ROI. The post 10 AI Tools for Sales to Maximize Your ROI in 2024 appeared first on Predictable Revenue.

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

The Moz Blog

SEPTEMBER 20, 2024

In this episode of Whiteboard Friday, Tanvir covers how to implement international SEO strategies on your site and how to successfully report on their effectiveness.

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Strategy 108

Groove HQ

SEPTEMBER 20, 2024

Striking the right tone in customer service interactions can be challenging. You need to make sure you’re clearly understood, empathic, and helpful. At the same time, you want to represent the brand appropriately. It’s a lot to manage at the same time. Do you use a more casual, informal tone, or stay professional? Do you […] The post Why Your Customer Service Voice Matters (And How To Develop It) appeared first on Groove Blog.

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SaaS Metrics

SEPTEMBER 20, 2024

Discover key strategies to effectively measure the ROI of your SaaS marketing efforts and uncover insights that could transform your business success. The post How to Measure the ROI of Your SaaS Marketing Efforts first appeared on SaaS Metrics.

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Cobloom

SEPTEMBER 20, 2024

So you're a business owner or marketing manager, and you've stumbled across Aida, Algomo's AI sales development rep that helps you to generate more leads from your website. You've probably got lots of questions. In today's post I introduce Algomo 's Aida product, and explain why you should start using it on your website. And if you really want to see how Aida works, try starting a discussion with her in the bottom right of this screen.

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SaaS Metrics

SEPTEMBER 20, 2024

Wondering how to navigate SaaS service contracts without the tech jargon? Discover essential insights to protect your business interests effectively. The post The Non-Techie’s Guide to SaaS Service Contracts first appeared on SaaS Metrics.

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

ChurnZero

SEPTEMBER 20, 2024

As a customer success leader, it’s your job to construct the best team model with the CSMs you have. This is a puzzle, because every CS team is made up of disparate, unique, and sometimes conflicting personalities. People bring a variety of experience and skillsets to the same positions. One way to solve this puzzle is to audit your CSMs’ strengths and skillsets.

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SaaS Metrics

SEPTEMBER 20, 2024

Managing cloud hosting costs requires insight into pricing models and strategies—discover what you need to know before making your investment. The post Understanding Cloud Hosting Costs and Pricing first appeared on SaaS Metrics.

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BetterCloud

SEPTEMBER 20, 2024

You can’t make the right software purchase decisions , meet license compliance requirements, and keep an up-to-date software inventory without knowing how employees use different software solutions in your company. As an IT manager, you also want to reduce expense overhead from unwanted software renewals and eliminate unnecessary programs. All that is only possible when you capture and analyze software usage tracking data.

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SaaS Metrics

SEPTEMBER 20, 2024

Unlock the secrets to optimizing your restaurant operations with top SaaS applications—discover which tools can transform your efficiency and boost your profits! The post SaaS Applications for Restaurant Management: Top Tools first appeared on SaaS Metrics.

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Cobloom

SEPTEMBER 20, 2024

In the world of SaaS, data isn't just a byproduct—it's the lifeblood that drives strategic decisions and fuels growth. As a SaaS business owner, you know that leveraging accurate, real-time analytics is essential to stay competitive and meet your revenue goals. But with a plethora of analytics tools available, choosing the right one can be daunting.

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SaaS Metrics

SEPTEMBER 20, 2024

Wondering which SaaS solutions can elevate your training and development efforts? Discover the top contenders that could transform your learning experience. The post Best SaaS Solutions for Training and Development first appeared on SaaS Metrics.

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Chargebee

SEPTEMBER 20, 2024

In the competitive world of SaaS, pricing and packaging can make or break a company’s growth trajectory. Phrase, a leader in AI-led translation and localization technology, discovered this firsthand. Its journey offers valuable insights for subscription-based businesses looking to scale.

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Subscription Flow

SEPTEMBER 20, 2024

Recurring billing is a payment model where businesses charge their customers automatically at a specified time period. This process is also known as ‘auto-pay’. The payment is deducted from the customers’ credit or debit cards, or bank accounts. As an example, think of a Netflix membership. If a person has subscribed to one of their monthly plans, they will find the subscription payment deducted from their bank account at the beginning of every new month.

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Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Sales Hacker

SEPTEMBER 20, 2024

Hello and welcome to The GTM Newsletter – read by over 52,000 revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.

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User Pilot

SEPTEMBER 20, 2024

Curious to learn how Impala used Userpilot to scale its onboarding process and improve user activation rates by 100%? Read on! We met with Sierra Szkrybalo, the Partnerships and Customer Success Associate at Impala , to discuss their success story in detail and hopefully give you some inspiration from it. But firstly, let’s learn more about Impala: Impala is a pioneering software platform dedicated to democratizing social impact data.

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