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Dear SaaStr: What are The Pros and Cons of Raising VC Money from a Corporate VC? The pros, and the cons, are both limited. The issues here are smaller than they used to be. Cons: Usually won’t carry the company or write many “second checks”. So not an ideal lead investor. This is the biggest issue, or a least. trade-off. Traditional VCs usually reserve another 1x-2x of their first check for later investments.
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Kingmaking in the Era of AI When too many kings vie for the crown, you’re left with a brutal game of thrones. Can anyone truly win in a game of thrones? And will the end justify the means? I’ve been thinking about this a lot recently.
There’s so much discussion on LinkedIn and social media about how folks especially VPs of Sales should negotiate hard on the way in. Maybe. Go for it, by all means. But I think these posts miss a key second post. There’s an even better time to negotiate hard in many cases — around Year 2, when you’ve totally crushed it: When you’ve now built up a great team When things have accelerated When you outperformed everyone’s expectations This is so rare, especially t
In this episode, Navah reminds us that long-term relationships with customers are fostered through communication and value alignment. With budget and consumer behavior in mind, learn how and where can you best serve your customers the content they are looking for.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Customer success employees ensure customers achieve their outcomes by guiding them through ongoing support to maximize product adoption. The post The True Cost of CS Tools and Software appeared first on Predictable Revenue.
SaaS marketing is a complex, ever-evolving field. Get equipped with practical, proven strategies to tackle the most persistent SaaS marketing challenges.
SaaS marketing is a complex, ever-evolving field. Get equipped with practical, proven strategies to tackle the most persistent SaaS marketing challenges.
Onboarding users to your SaaS subscriptions is a fairly simple, though tedious task. If you have 5-10 employees, it’s cool – especially if your company has a single, dedicated employee for onboarding and offboarding. For instance, managing user accounts and permissions within Google Workspace alone can be a significant burden on IT. Then, when you start hiring employees and adding SaaS tools, your IT team can get burnt out – fast.
Pricing isn’t a static element but a dynamic lever for growth. For CFOs and CEOs of SaaS companies, mastering the art of pricing strategy can impact revenue, customer satisfaction, and how quickly you are able to grow.
Real estate transactions are complex processes involving multiple steps, parties, and legal requirements. Whether you are a buyer, seller, or a real estate professional, understanding how to manage these transactions effectively is crucial for ensuring a smooth and successful deal. The post How to Manage Transactions in Real Estate appeared first on Nimble Blog.
Customers have more options than ever. If anything about your services is lacking, they won’t hesitate to go elsewhere. With just a little effort, they can find a dozen other businesses offering the same thing. The worst part? They usually leave without communication. You have no idea why they were unhappy, and you missed the […] The post How To Follow Up With Your Customers and Keep Them Coming Back appeared first on Groove Blog.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Outcomes-based customer success is a strategy focused on ensuring that customers achieve their desired outcomes with your product. It sounds straightforward but it’s easier said than done. It takes a focused team with strong listening and coaching skills, a deep understanding of your product, a curiosity to understand customer goals, and a proactive, strategic approach to engagement.
Get ready to discover the top metrics for measuring SaaS customer satisfaction that could transform your approach and elevate your customer experience! The post Top Metrics for Measuring SaaS Customer Satisfaction first appeared on SaaS Metrics.
What is the dunning system and why it matters in finance So, what is dunning exactly? Well, imagine you’re running a subscription service (like your favorite streaming platform), and some customers’ payments don’t go through. Maybe their credit card expired, or they just forgot.
Boost your SaaS success by mastering retention rates; discover how this crucial metric can reshape your growth strategy and enhance customer loyalty. The post How to Use Retention Rate to Gauge SaaS Success first appeared on SaaS Metrics.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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