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Customer retention is vital for product success and business profitability. Why? That’s one question we discuss in the article. You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Let’s dive right in! TL;DR Customer retention is the ability to keep your customers actively using their products.
Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2% of transaction value in 2022, the adoption of cryptocurrencies and stablecoins by companies like Ferrari and PayPal signal a potential growth in the market.
Are you struggling to retain your newly acquired customers? If so, the consequences can be severe. Poor customer retention drains your resources, reduces revenue, brings operational instability, and harms your reputation. It puts your product’s future at risk. Fortunately, there are things you can do to reverse the trend. In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance.
In an ideal world, every business would have enough cash flow to stay afloat in the short term and allow the owner to focus on long-term goals. But small business owners know this isn’t always the case. Small business loans exist to allow business owners to prop up their businesses in the short term and cover temporary cash flow gaps. Merchant cash advances are one of the available options.
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In today’s rapidly evolving business landscape, startups face immense challenges and competition. To thrive and scale efficiently, these burgeoning companies must excel in managing their most valuable asset—customer relationships. This is where Customer Relationship Management (CRM) software platforms become indispensable.
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Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
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