Thu.Sep 12, 2024

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Just Being Pretty Good at Venture Capital Isn’t Good Enough

SaaStr

So Carta has some of its latest data on VC performance and it’s pretty interesting: There’s a lot going on this chart but let me break it down from a founder perspective: The median 2017 fund is 7 years into a 10-14 lifetime — and is sitting at 1.8x “TVPI” But it’s not quite that good. Because that’s before fees and expenses.

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3 Ways Any Small Business Owner Can Meaningfully Support Causes and Communities They Care About

Buffer Resources

Before I started my business three years ago, I never would have called myself an activist. I thought activists were the people on the front lines of protests, the people holding up signs at local government meetings, the people pushing you to call your senator about important issues. And then I started a bookstore with a mission of celebrating women, especially Black women.

Business 108
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Growing a Digital Goods Company in Asia: Challenges, Opportunities, and Insights

FastSpring

If your business is based in the APAC region and you’re focused on expanding into new areas, there are a lot of common challenges to face and questions to ask about the best way to do that. On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia.

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How To Secure an SEO Leadership Role [According to an Ex-SEO Turned Headhunter]

The Moz Blog

Ever wondered what it takes to become an SEO leader? James Congdon, a former SEO turned headhunter, shares 7 skills to make the transition.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Form 1099-K Reporting Thresholds: $20,000? $600? $5,000? Here’s What You Need to Know

FastSpring

1099-K Reporting Form 1099-K is used by third-party platforms or settlement organizations (including popular payment apps and online marketplaces) to report payments to merchants whose annual activity exceeds $20,000 in gross payments and has at least 200 transactions in a calendar year. The forms are usually issued the following year by March 31. Reduce and Delay With the American Rescue Plan Act of 2021, the threshold was dropped to $600 in total gross payments with the transaction count test

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Hump? What Hump? Why You Should Listen When Someone Says You’re Doing It Wrong.

Kellblog

Lack of savoir faire , like hypertension, is a silent killer. There are few symptoms, other than the odd cringe that may go unnoticed. But the outcomes are clear if the reasons are not: you’re omitted from meetings, passed over for promotions, underperform in nine-box reviews, find advisors suddenly too busy to work with your company [1], and VCs surprisingly passing on your financing round [2].

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How to Select the Best Payment Terminal for Your Business

Stax

Cash is no longer having its moment; card payments are in. From debit and credit cards to Google or Apple Pay, digital, contactless, and mobile payments are on the rise. That’s why for most businesses, it’s almost impossible to make do without a credit card terminal. Finding the right credit card machine that fits your business model, however, isn’t always an easy task.

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How FastSpring’s Kakao Pay Integration Boosts New and In-Game Purchases for South Korean Gamers 

FastSpring

Consumers make purchase decisions based on instinct. And the more time they have to second-guess those decisions, the more likely they are to rethink the purchase, abandon their carts, and skip it altogether. Consumers are less likely to complete the purchase when a digital purchasing experience isn’t seamless—whether it’s a poor checkout interface or limited payment options.

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7 Tips for Delivering Better Post Purchase Customer Support

Groove HQ

Are you struggling to hold on to your hard-won customers after their first transactions? In many ways, the real work begins after a sale is made. Post purchase support is key to transitioning one-time buyers into lifelong fans. When done right, it builds loyalty, boosts revenue, and turns customers into your biggest advocates. In this […] The post 7 Tips for Delivering Better Post Purchase Customer Support appeared first on Groove Blog.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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No Goals, No Customer Success: Unlocking the Power of the Goal Discovery Framework

Sixteen Ventures

Why Understanding Customer Goals Is the Key to Real Customer Success They don’t like it when I say this. To paraphrase my wife’s yoga shirt about peace: No Goals, No Customer Success.Know Goals, Know Customer Success. It’s time to get real. But let’s revisit something first—the definition of Customer Success. Customer Success is when our […] The post No Goals, No Customer Success: Unlocking the Power of the Goal Discovery Framework appeared first on Customer-centric

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Beyond Procurement: Selecting the Ideal Partner for Government Salesforce Projects

CloudKettle

The public sector, especially the government, continually strives to provide high-quality and secure services in an ever-changing environment. So whether at the federal, provincial, or municipal level, there are numerous factors to consider when choosing the right partner for the implementation of your Salesforce projects. The government must balance several competing priorities, shifting timelines, intricate […] The post Beyond Procurement: Selecting the Ideal Partner for Government Sales

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How to Track and Improve SaaS Customer Retention Rates

SaaS Metrics

How can harnessing the right metrics and strategies elevate your SaaS customer retention rates beyond expectations? Discover the secrets inside! The post How to Track and Improve SaaS Customer Retention Rates first appeared on SaaS Metrics.

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Is HubSpot Worth The Cost? A Guide for B2B Companies

Cobloom

While HubSpot's price tag might make some B2B business owners wince, it’s worth considering the value it can offer. As a business leader, you’ve probably spent a decent chunk of time weighing up different CRM solutions. There’s a lot to consider, and price is just one cog in a bigger machine. If you’ve come across HubSpot, you’re probably torn between the all-singing, all-dancing features, and the cost—you’re not the first to be caught in this limbo.

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Harness the Full Power of Integrated Payments to Drive Revenue

Your payments integration is more powerful than you think. In today’s complex business landscape, treating payments as just a software feature is a missed opportunity for significant growth and customer acquisition. With the right partner, payments can become a strategy that leads to competitive advantages. Designed for software leaders, this playbook outlines how to harness the full power of a payments strategy to drive substantial revenue and enhance the overall customer experience.

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SaaS Metrics Dashboard: What to Include and Why

SaaS Metrics

With the right SaaS metrics dashboard, you can unlock insights that drive growth—discover what essential components you need to include. The post SaaS Metrics Dashboard: What to Include and Why first appeared on SaaS Metrics.

Metrics 52
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Why Baremetrics is the Best Analytics Dashboard for SaaS Startups

Cobloom

For a SaaS startup, tracking the right metrics is crucial for scaling efficiently and making data-driven decisions. Growth-focused founders need insights that go beyond just revenue figures and surface analytics. They need tools that deliver comprehensive and actionable data in real-time, informing strategic decisions and keeping the momentum going.

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SaaS Revenue Recognition: Demystifying The Concept of “Earned” Money

Subscription Flow

The idea that a company generates revenue at the time it receives cash is far outdated. Even more so for the businesses in the Software-as-a-Service industry. Instead, the accrual accounting principle known as “revenue recognition” is now under the spotlight. Revenue recognition determines when a certain company should record its revenue on its financial statements.