SaaStr
SEPTEMBER 12, 2024
So Carta has some of its latest data on VC performance and it’s pretty interesting: There’s a lot going on this chart but let me break it down from a founder perspective: The median 2017 fund is 7 years into a 10-14 lifetime — and is sitting at 1.8x “TVPI” But it’s not quite that good. Because that’s before fees and expenses.
FastSpring
SEPTEMBER 12, 2024
If your business is based in the APAC region and you’re focused on expanding into new areas, there are a lot of common challenges to face and questions to ask about the best way to do that. On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia.
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Buffer Resources
SEPTEMBER 12, 2024
Before I started my business three years ago, I never would have called myself an activist. I thought activists were the people on the front lines of protests, the people holding up signs at local government meetings, the people pushing you to call your senator about important issues. And then I started a bookstore with a mission of celebrating women, especially Black women.
The Moz Blog
SEPTEMBER 12, 2024
Ever wondered what it takes to become an SEO leader? James Congdon, a former SEO turned headhunter, shares 7 skills to make the transition.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
FastSpring
SEPTEMBER 12, 2024
1099-K Reporting Form 1099-K is used by third-party platforms or settlement organizations (including popular payment apps and online marketplaces) to report payments to merchants whose annual activity exceeds $20,000 in gross payments and has at least 200 transactions in a calendar year. The forms are usually issued the following year by March 31. Reduce and Delay With the American Rescue Plan Act of 2021, the threshold was dropped to $600 in total gross payments with the transaction count test
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Stax
SEPTEMBER 12, 2024
Cash is no longer having its moment; card payments are in. From debit and credit cards to Google or Apple Pay, digital, contactless, and mobile payments are on the rise. That’s why for most businesses, it’s almost impossible to make do without a credit card terminal. Finding the right credit card machine that fits your business model, however, isn’t always an easy task.
User Pilot
SEPTEMBER 12, 2024
Dealfront is a platform designed to enhance sales and marketing efforts by providing teams with reliable and compliant B2B data. The company adopted Userpilot as a feedback platform to enable stakeholders to report issues with data accuracy. How successful was it? We asked Simone Schiavo, the Senior Growth Manager at Leedfeeder, to find out. Here’s what he had to say!
FastSpring
SEPTEMBER 12, 2024
Consumers make purchase decisions based on instinct. And the more time they have to second-guess those decisions, the more likely they are to rethink the purchase, abandon their carts, and skip it altogether. Consumers are less likely to complete the purchase when a digital purchasing experience isn’t seamless—whether it’s a poor checkout interface or limited payment options.
Groove HQ
SEPTEMBER 12, 2024
Are you struggling to hold on to your hard-won customers after their first transactions? In many ways, the real work begins after a sale is made. Post purchase support is key to transitioning one-time buyers into lifelong fans. When done right, it builds loyalty, boosts revenue, and turns customers into your biggest advocates. In this […] The post 7 Tips for Delivering Better Post Purchase Customer Support appeared first on Groove Blog.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Sixteen Ventures
SEPTEMBER 12, 2024
Why Understanding Customer Goals Is the Key to Real Customer Success They don’t like it when I say this. To paraphrase my wife’s yoga shirt about peace: No Goals, No Customer Success.Know Goals, Know Customer Success. It’s time to get real. But let’s revisit something first—the definition of Customer Success. Customer Success is when our […] The post No Goals, No Customer Success: Unlocking the Power of the Goal Discovery Framework appeared first on Customer-centric
CloudKettle
SEPTEMBER 12, 2024
The public sector, especially the government, continually strives to provide high-quality and secure services in an ever-changing environment. So whether at the federal, provincial, or municipal level, there are numerous factors to consider when choosing the right partner for the implementation of your Salesforce projects. The government must balance several competing priorities, shifting timelines, intricate […] The post Beyond Procurement: Selecting the Ideal Partner for Government Sales
SaaS Metrics
SEPTEMBER 12, 2024
How can harnessing the right metrics and strategies elevate your SaaS customer retention rates beyond expectations? Discover the secrets inside! The post How to Track and Improve SaaS Customer Retention Rates first appeared on SaaS Metrics.
Cobloom
SEPTEMBER 12, 2024
While HubSpot's price tag might make some B2B business owners wince, it’s worth considering the value it can offer. As a business leader, you’ve probably spent a decent chunk of time weighing up different CRM solutions. There’s a lot to consider, and price is just one cog in a bigger machine. If you’ve come across HubSpot, you’re probably torn between the all-singing, all-dancing features, and the cost—you’re not the first to be caught in this limbo.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaS Metrics
SEPTEMBER 12, 2024
With the right SaaS metrics dashboard, you can unlock insights that drive growth—discover what essential components you need to include. The post SaaS Metrics Dashboard: What to Include and Why first appeared on SaaS Metrics.
Cobloom
SEPTEMBER 12, 2024
For a SaaS startup, tracking the right metrics is crucial for scaling efficiently and making data-driven decisions. Growth-focused founders need insights that go beyond just revenue figures and surface analytics. They need tools that deliver comprehensive and actionable data in real-time, informing strategic decisions and keeping the momentum going.
Subscription Flow
SEPTEMBER 12, 2024
The idea that a company generates revenue at the time it receives cash is far outdated. Even more so for the businesses in the Software-as-a-Service industry. Instead, the accrual accounting principle known as “revenue recognition” is now under the spotlight. Revenue recognition determines when a certain company should record its revenue on its financial statements.
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