SaaStr

SEPTEMBER 25, 2024

What data and metrics do you need to convince SaaS investors you’re in good shape and aligned with what they care about? Christoph Janz, Partner at Point Nine Capital, shares 5 key insights during this year’s SaaStr Annual. These metrics are more targeted to those preparing for a Series A or B round and could make the difference between an excited-to-invest-in-you investor and a pass.

Metrics 187

Metrics Sales Hiring Retention Churn 187

Payrix

SEPTEMBER 25, 2024

In 2023, the Embedded Finance market was valued at $73 billion and projected to grow to $523 billion by 2032, growing at a compound annual rate of 24%, according to a recent report. This growing market is switching up how small-to-medium-sized businesses (SMBs) access financial products, creating exciting new opportunities for software companies to reimagine their business models and restructure their product offerings.

Payments 130

Payments Payment Solutions Embedded Payments Trends 130

SaaStr

SEPTEMBER 25, 2024

So whose doing well in SaaS today — with almost no “macro” impacts? Folks that sell to the end economy in the U.S. Like Samsara. Powered by the overall strength of the U.S. economy, by shipping, by trucking, by industrial applications and more … there’s no downturn at Samsara. It hasn’t missed a beat: It’s at $1.26B in ARR Growing 36% $24B Market cap, so almost 20x ARR (wow) And cash-flow positive (4% FCF Margins) That’s about as good as it get

Transportation 246

Transportation Scaling Cloud Revenue 246

Buffer Resources

SEPTEMBER 25, 2024

I knew nothing about TikTok when I started my account in March 2020. A fellow business owner recommended I get on the platform to expand awareness for my disability advocacy company Diversability , and I gave it a chance but initially struggled to find traction. A few months later, I got a lucky break: I saw friends announce they were part of TikTok’s Creative Learning Fund , and I decided to pitch myself as a disability educator by reaching out to the agency my friends were working with.

Branding 92

Branding Payments Payment Methods Payment Services 92

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

SaaStr

SEPTEMBER 25, 2024

Dear SaaStr: My startup is nearing the end of its runway – and I found out my CEO has been taking money from the company. What should I do? Unfortunately, this is a little more common than you think. Maybe even more common today than a few years back, as VC rounds and especially seed rounds grew in size, and oversight and controls to some extent took a back seat.

Startup 242

Startup Finance Company Culture Compensation 242

Groove HQ

SEPTEMBER 25, 2024

Sometimes it feels like there’s absolutely nothing you can do to make a customer happy. That usually isn’t true, however, provided that you approach your response carefully. Any review your business receives can impact growth. This is especially true for a small business, where every bit of visibility matters. Customer feedback shouldn’t be left in […] The post How To Respond To Negative Customer Reviews (4 Tips for Positive Results) appeared first on Groove Blog.

Business 59

Business Customer Support 59

Inturact

SEPTEMBER 25, 2024

Learn how to highlight your product’s features in a way that feels natural and easy for your audience to grasp. Refine your SaaS product marketing.

SaaS 59

SaaS Product Marketing Marketing 59

SaaS Metrics

SEPTEMBER 25, 2024

Find out how overlooked cloud hosting performance metrics can transform your strategy and uncover hidden opportunities for improvement. The post Understanding Cloud Hosting Performance Metrics first appeared on SaaS Metrics.

Cloud 52

Cloud Metrics Strategy SaaS 52

BetterCloud

SEPTEMBER 25, 2024

The team here at BetterCloud is excited to share that the G2 Fall 2024 reports were recently released, and once again, BetterCloud has been named the leader in SaaS Management! We are truly honored as this reflects our commitment to IT So, what is the G2 Grid? The G2 Grid helps technology buyers visualize the marketplace to make informed software purchasing decisions.

Software Review 52

Software Review Technical Review Management SaaS 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Teamgate

SEPTEMBER 25, 2024

Choosing the best CRM for your small business in Australia can streamline your operations, improve customer relationships, and drive growth. This article explores the top CRM options available, key features to look for, and how these tools can boost productivity and profitability.

Business 40

Business compliance 40

How To Buy Saas

SEPTEMBER 25, 2024

Nowadays, everyone is after making things “Pinteresty”, and this trend is taking over all the major social media platforms. From influencers adding to the bandwagon, to photographers and designers setting new standards for arts and aesthetics, Pinterest is truly a cool and happening place, as the GenZ may say. There are also other platforms, both new and old, emerging as Pinterest alternatives that are also worth checking out.

Payment Methods 52

Payment Methods Payments SaaS Payments Payment Services 52