Predictable Revenue
JANUARY 11, 2024
In the latest episode of the Predictable Revenue Podcast, Colin Stewart dives into a conversation with Saravana Kumar, from Kovai.co. The post Scaling from Startup to Success with Saravana Kumar appeared first on Predictable Revenue.
The Daily Egg
JANUARY 11, 2024
IVR surveys are a set of pre-recorded automated questions customers can answer via voice or phone keypads. Aside from the benefits IVR. The post 8 IVR Survey Tips: Get Vital Feedback Instead of Noise appeared first on The Daily Egg.
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SaaStr
JANUARY 11, 2024
“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. We had a great one last week with Erica Brescia, Managing Director at Redpoint Ventures. Check that out here. This week we’re focusing on Mark Roberge, Co-Founder and Managing Director at Stage 2 Capital!
Tom Tunguz
JANUARY 11, 2024
The 10x programmer - engineers whose prodigious productivity and perspicacity change the arc of a business. But what about a 10x AE? A salesperson who books 10x more business than their next closest peer. 10x engineers use their knowledge of technology to achieve astounding feats. Why wouldn’t the same idea apply to sales? With AI, we will start to see sales outliers who meaningfully outperform & break quota expectations.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
JANUARY 11, 2024
So somehow, “Product Led Growth” became a seemingly magic savior for many struggling SaaS companies. Or at least, they hoped so. A magic cure for sales costs that are just too high. What if we just add a Free edition? Sometimes it does work. I mean, Canva’s metrics for example are just awesome. $500k in revenue per employee at $2 Billion in ARR, and profitable.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
JANUARY 11, 2024
Dear SaaStr: Is it Normal for Series A, B and C Investors to Buy Up Previous Seed Investor’s Equity? Yes. It’s much more common today than in the past, if not quite as common as 2021 ? Right now in fact, I have two portfolio companies doing Series B and C rounds where there is “secondary” for the earliest investors. Where the pre-seed investors can sell into the higher priced, later stage round.
Buffer Resources
JANUARY 11, 2024
Like many small business owners, I spent a lot of time in 2023 considering how I wanted to integrate artificial intelligence into my content agency, iHartContent. At first, my instinct was to join “Team No AI” and to ignore it altogether. As a writer, the fear of tools like ChatGPT is entirely understandable. After all, it can spit out an entire blog post in mere moments.
User Pilot
JANUARY 11, 2024
With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. A seamless onboarding experience , thus, creates the right first impression, setting you up for success.
The Moz Blog
JANUARY 11, 2024
Conducting your first migration or looking to improve your workflow?
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
User Pilot
JANUARY 11, 2024
Acquiescent bias (also known as acquiescence bias) is a very common obstacle when conducting customer surveys. But how can you prevent this bias from skewing your user sentiment data ? First, let’s go over what it is and how it happens, then go over some tactics to prevent this phenomenon from affecting the accuracy of your survey data. TL;DR Acquiescent bias (or acquiescence bias) refers to the tendency for survey respondents to agree with statements or questions, regardless of their true
Nimble - Sales
JANUARY 11, 2024
Nimble’s latest innovation, Mobile Web Forms, empowers you to effortlessly craft personalized forms for mobile devices, simplifying lead capture and engagement, minus the coding hassles. With Mobile Web Forms, you can: 1. Instantly handle inquiries, customer feedback, and orders, facilitating timely responses and decision-making on the go. 2. Quickly engage with customers or clients, improving […] The post Boost Lead Generation on the Go with Nimble Mobile Forms appeared first on Ni
User Pilot
JANUARY 11, 2024
UX bias can seriously impact your research project and negatively influence your final product design. Although we can't eliminate biases, being conscious of them helps you overcome them. This article helps you identify potential biases affecting your UX design project. It highlights different types of biases in the user research process and how to avoid them.
ChurnZero
JANUARY 11, 2024
Most company budgets that earmark dollars for customer success intend for it to go towards headcount. Yet, every team needs tools and training to get the job done. ChurnZero refers to that portion of the budget as the “non-headcount budget.” We’ve conducted an annual survey of customer success leaders for four consecutive years. One of the questions we ask is about customer success budget.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Buffer Resources
JANUARY 11, 2024
YouTube is a staple in the global cultural landscape — parents use it to keep their kids occupied, students use it to learn, and millions use it for entertainment, information, and everything in between. But one thing that is often a mystery is discovery. How does the YouTube algorithm actually work? How do people get the content they do?
Scytale
JANUARY 11, 2024
Is your security strategy up to scratch? It might be, but it may also need a little fine-tuning. As cyber threats continue to evolve and become more sophisticated, organizations must take proactive measures to protect their assets and sensitive information. One essential practice in cybersecurity is vulnerability scanning. But knowing when and how often to perform vulnerability scanning can be tricky for many organizations, so today we’re going to get into the nitty-gritty of vulnerability
Subscription Flow
JANUARY 11, 2024
By concentrating entirely on product initiatives to simplify a more complicated problem to a straightforward plug-and-play option for medium to small business (SMEs) owners and accountants all over the world, Xero has grown to become one of the most well-liked business accounting platforms on the market. There are many lessons to be learnt from its success and its specific offering of features in the world of SaaS, all of which we will be going over in this blog.
SaaS Metrics
JANUARY 11, 2024
In an era where technological advancements are not just prevalent but essential, the manufacturing sector stands at a pivotal crossroads. Integrating digital technology into manufacturing processes has become a cornerstone for companies aiming to thrive in a highly competitive and ever-evolving market. This article explores how leveraging digital technologies can fortify the.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Chart Mogul
JANUARY 11, 2024
Access the most current SaaS performance benchmarks available on the market. At ChartMogul, we have a unique view of the SaaS industry’s performance based on aggregated and anonymized subscription data. Over the past two years, we’ve shared insights on this data through the SaaS Retention Report , SaaS Growth Report and flagship SaaS Benchmarks Report.
Blulogix
JANUARY 11, 2024
Why Integration with External Systems is Essential in Billing By BluLogix Team In the modern era of business, where everything is interconnected, the capacity for your billing platform to effortlessly integrate with external systems has transformed from a luxury to a fundamental requirement. The triumph of your subscription-based enterprise is increasingly dependent on your ability to adapt, streamline your operations, and deliver a unified experience to your customers.
Buffer Resources
JANUARY 11, 2024
Like many small business owners, I spent a lot of time in 2023 considering how I wanted to integrate artificial intelligence into my content agency, iHartContent. At first, my instinct was to join “Team No AI” and to ignore it altogether. As a writer, the fear of tools like ChatGPT is entirely understandable. After all, it can spit out an entire blog post in mere moments.
User Pilot
JANUARY 11, 2024
What are the 10 Dysfunctions of Product Management? In short, these are the 10 common problems that most product teams face, originally identified by Ben Foster and Rajesh Nerlikar in their best-seller Build What Matters. Our article explores each of these dysfunctions and shows you how you can leverage Userpilot to overcome them. Let’s get right to it!
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
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