Inturact

SEPTEMBER 4, 2024

In this blog, we'll look at five practical strategies to improve customer retention. Whether you're losing customers faster than you'd like, or just want to improve your retention rates, you'll find valuable insights here. Let's dive in and start turning your churn problem around.

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Retention Strategy B2B SaaS 59

SaaStr

SEPTEMBER 4, 2024

So in addition to other networking activities and our traditional meet-a-VC program, we’re adding a new way to connect 300+ founders and VCs together: The 2024 Founder+VC Brunch at SaaStr Annual We’re closing off the Roam Founders’ Lounge and setting aside 11am-2pm on Thursday Sep 12 just for VCs and founders to mingle and chat. If you’re a VC, just come.

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Tom Tunguz

SEPTEMBER 4, 2024

The AI Demo isn’t easy. Many of the major AI companies have demoed their AI systems, first starting with pre-recorded, & now pushing into live demos. They don’t always work. Multiply Murphy’s Law by a non-deterministic system & it’s not unreasonable to expect AI demos to nearly always hiccup. Demo disruptions aren’t disaster.

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SaaStr

SEPTEMBER 4, 2024

Dear SaaStr: What Are The Downsides of Being a Venture Capitalist? Perhaps the biggest downside, for folks with some success under their belt … is your likely inability to truly be in control of things in a bigger firm. Most great founders are good at being CEO but don’t actually need to be CEO, per se. But they do need to be in control of their destiny, and the destiny of their “company.” But as soon as a VC firm is of any size, and with say > 2-3 partners, it has a

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Buffer Resources

SEPTEMBER 4, 2024

I like to joke that my company was a 15-year overnight success story. I never set out to start a business. As an early adopter of digital photography, I regularly had friends and family turn to me for help. They’d bring over bags of memory cards, asking what to do with them, or hoped to digitize the boxes of printed photos gathering dust in their basement.

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Education Engagement Software Business 112

The Moz Blog

SEPTEMBER 4, 2024

How do you decide whether to fire or keep your biggest client?

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Payrix

SEPTEMBER 4, 2024

Consumers reported losing close to $8.8 billion to fraud in 2022, an increase of over 30% from 2021, according to the latest Federal Trade Commission data. The top reported frauds included imposter scams, with losses of over $2.6 billion, and online shopping. For software companies embedding payments into their platform, being aware of payment fraud is critical for several reasons.

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User Pilot

SEPTEMBER 4, 2024

Picture this: Your social media followers are skyrocketing, your website traffic is through the roof, and your free trial sign-ups are off the charts. Sounds great, right? Well, sorry to disappoint you, but you might be getting excited about the wrong marketing metrics. Vanity metrics. From the article, you will learn what vanity metrics are, how to identify them, and how to choose more actionable alternatives to drive product growth.

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Product Marketing Metrics Customer Lifetime Value Marketing 82

Sparktoro

SEPTEMBER 4, 2024

(The following post was written by Sam Tomlinson, EVP of Warschawski and one of the smartest marketing strategists operating today, and published on his blog. He’s kindly given us permission to reprint it here. Once you start reading, you’ll see why I believe everyone who subscribes to SparkToro should check it out.

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

User Pilot

SEPTEMBER 4, 2024

A robust business process design enhances efficiency, reduces overheads, increases project success rates, and facilitates innovation. From the article, you will discover the principles of effective process design and learn how to design streamlined processes for your product , marketing, customer success, sales, and design teams. But let’s cover a few basics first.

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Baremetrics

SEPTEMBER 4, 2024

Forecasting is an essential part of managing a SaaS business. It helps you predict revenue, manage cash flow, and allocate resources effectively. Yet, many SaaS companies struggle with accurate forecasting, leading to missed growth opportunities and financial challenges. Here are seven common reasons why forecasting can be difficult—and how Baremetrics and its powerful tools like Forecast+ can help you overcome these obstacles and build a more reliable financial strategy.

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SaaS Metrics

SEPTEMBER 4, 2024

Fuel your growth by uncovering hidden insights in your SaaS revenue streams and discover what you might be missing in your data analysis. The post How to Analyze SaaS Revenue Streams for Better Insights first appeared on SaaS Metrics.

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Revenue SaaS Data Analysis Metrics 52

Nimble - Sales

SEPTEMBER 4, 2024

In the fiercely competitive construction industry, effective sales strategies and robust client relationship management are paramount to success. Construction companies must navigate a complex landscape, addressing diverse client needs and adhering to stringent project requirements. From large commercial projects to The post Best Sales Scenarios for a Construction Company and How to Use CRM During This Process appeared first on Nimble Blog.

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

SaaS Metrics

SEPTEMBER 4, 2024

Caught in the competitive SaaS landscape, discover why real-time analytics is essential for staying ahead and how to overcome integration challenges. The post The Importance of Real-Time Analytics in SaaS first appeared on SaaS Metrics.

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