Sat.Oct 05, 2024

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Dear SaaStr: What Should a Bootstrapped Startup Focus on during the Initial Stages of Growth, Get More Customers or Make a Few Customers Really Happy?

SaaStr

Dear SaaStr: What Should a Bootstrapped Startup Focus on during the Initial Stages of Revenue Growth, Getting More Customers or Making a Few Customers Really Happy? It’s a question I hear all the time. Especially bootstapped startups have so few resources. Should we put them into the few customers we have, or into getting the new customers we need?

Startup 290
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11 User Persona Examples and Templates to Create Your Own

User Pilot

A user persona is a semi-fictional character representing a specific user segment or customer type who uses your product or service. User persona examples especially help product management and UX teams better understand customers by highlighting their needs, pain points, and key aspects of their journey. These greater insights user personas offer also facilitate more informed product development and design decisions.

Scale 59
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What Is a SOCaaS?

SaaS Metrics

Get insights into SOCaaS, a cloud-based solution for continuous monitoring and threat detection, and discover how it can secure your business. The post What Is a SOCaaS? first appeared on SaaS Metrics.

Cloud 52
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How to Calculate NPS (Net Promoter Score)

User Pilot

Developed in 2003 by Bain & Company, NPS has become the predominant customer success framework for two-thirds of the Fortune 1000. To take advantage of it yourself, you must first learn how to calculate NPS. This guide will walk you through the process of calculating the NPS and explain how NPS feedback can help you improve your product and service.

Scale 59
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Key Quesitons to Ask Before You Invest in a POS Solution

SaaS Metrics

Unlock the essential questions to ensure your POS investment meets your business needs and discover what's crucial before making a decision. The post Key Quesitons to Ask Before You Invest in a POS Solution first appeared on SaaS Metrics.