SaaStr

OCTOBER 5, 2024

Dear SaaStr: What Should a Bootstrapped Startup Focus on during the Initial Stages of Revenue Growth, Getting More Customers or Making a Few Customers Really Happy? It’s a question I hear all the time. Especially bootstapped startups have so few resources. Should we put them into the few customers we have, or into getting the new customers we need?

Startup 259

Startup Revenue Engagement 259

User Pilot

OCTOBER 5, 2024

A user persona is a semi-fictional character representing a specific user segment or customer type who uses your product or service. User persona examples especially help product management and UX teams better understand customers by highlighting their needs, pain points, and key aspects of their journey. These greater insights user personas offer also facilitate more informed product development and design decisions.

Scale 59

Scale Social Media Interviewing Market Research 59

SaaS Metrics

OCTOBER 5, 2024

Get insights into SOCaaS, a cloud-based solution for continuous monitoring and threat detection, and discover how it can secure your business. The post What Is a SOCaaS? first appeared on SaaS Metrics.

Cloud 52

Cloud Metrics SaaS Business 52

User Pilot

OCTOBER 5, 2024

Developed in 2003 by Bain & Company, NPS has become the predominant customer success framework for two-thirds of the Fortune 1000. To take advantage of it yourself, you must first learn how to calculate NPS. This guide will walk you through the process of calculating the NPS and explain how NPS feedback can help you improve your product and service.

Scale 59

Scale Technical Review Software Review Trends 59

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

SaaS Metrics

OCTOBER 5, 2024

Unlock the essential questions to ensure your POS investment meets your business needs and discover what's crucial before making a decision. The post Key Quesitons to Ask Before You Invest in a POS Solution first appeared on SaaS Metrics.

Point of Sale 52

Point of Sale Investment Metrics SaaS 52