SaaStr

OCTOBER 5, 2024

Dear SaaStr: What Should a Bootstrapped Startup Focus on during the Initial Stages of Revenue Growth, Getting More Customers or Making a Few Customers Really Happy? It’s a question I hear all the time. Especially bootstapped startups have so few resources. Should we put them into the few customers we have, or into getting the new customers we need?

Startup 254

Startup Revenue Engagement 254

User Pilot

OCTOBER 5, 2024

Developed in 2003 by Bain & Company, NPS has become the predominant customer success framework for two-thirds of the Fortune 1000. To take advantage of it yourself, you must first learn how to calculate NPS. This guide will walk you through the process of calculating the NPS and explain how NPS feedback can help you improve your product and service.

Scale 59

Scale Technical Review Trends Software Review 59

SaaS Metrics

OCTOBER 5, 2024

Get insights into SOCaaS, a cloud-based solution for continuous monitoring and threat detection, and discover how it can secure your business. The post What Is a SOCaaS? first appeared on SaaS Metrics.

Cloud 52

Cloud Metrics SaaS Business 52

User Pilot

OCTOBER 5, 2024

A user persona is a semi-fictional character representing a specific user segment or customer type who uses your product or service. User persona examples especially help product management and UX teams better understand customers by highlighting their needs, pain points, and key aspects of their journey. These greater insights user personas offer also facilitate more informed product development and design decisions.

Scale 59

Scale Social Media Interviewing Market Research 59

Speaker: Jay Allardyce

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

SaaS Metrics

OCTOBER 5, 2024

Unlock the essential questions to ensure your POS investment meets your business needs and discover what's crucial before making a decision. The post Key Quesitons to Ask Before You Invest in a POS Solution first appeared on SaaS Metrics.

Point of Sale 52

Point of Sale Investment Metrics SaaS 52