SaaStr

DECEMBER 29, 2024

Top Posts of the Week: #1: Salesforce: Actually Were Going to Hire 2,000 Sales Execs Now To Sell AI #2: Gong: $100k Deals Take About 70 Days to Close #3: Why The Greatest Sales Teams Just Kill It On Dec 31. When Everyone Else Has Gone Home. #4: 10 Simple Steps to Improve The Odds You Get VC Funded #5: Pitchbook: 30 VC Firms Raised 75% of All the VC Capital in 2024 Top Videos and Pods: #1: What It Really Takes to Sell To Developers and Engineers with Komodor CRO Jim Hunnewell #2: How to Th

AI 221

AI Sales Hiring Pricing Development 221

User Pilot

DECEMBER 29, 2024

At Userpilot, NPS is an integral part of our product. But lets be honest, NPS sucks at times. This is mainly because NPS was sold as a quantitative metric that is the ultimate indicator of growthespecially in product management. The sad truth is: its not. This metric ended up being adopted by companies in every industry. And now, a group of people see it as a vanity metric rather than a valuable indicator of customer sentiment.

Scale 85

Scale Metrics Churn Trends 85