Sun.Mar 24, 2024

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Dear SaaStr: How Do You Deal With an Unreliable Co-Founder?

SaaStr

Dear SaaStr: How Do You Deal With an Unreliable Co-Founder? You first try to move them into an individual contributor role. If that doesn’t work, then move them out. This is one of the most frustrating outcomes, when a very talented co-founder becomes “unrealiable”. You should try to keep them, if you can, and they don’t become a negative influence on the company.

Startup 304
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To Be or Not To Be an Agent

Tom Tunguz

Should software assist humans or act on their behalf? In 2016, the question was easy to answer : sell Ironman not Robocop. Technology hadn’t reached the level of sophistication we have attained today where AI is 90% as capable as a high-school student, the MMLU benchmark for AI is precisely this. The next generation of software startups have a strategic question with different terminology & potentially a different conclusion.

AI 141
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Mastering the Art of Complex B2B Recurring and Subscription Billing: Overcoming Customer Success Complexities

Blulogix

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Overcoming Customer Success Complexities Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Recurring & Usage Billing Navigating the Maze of Customer Success: 1. Customizing Engagement Across Segments: Personalized Interactions: Develop engagement strategies that are finely tuned to the distinct characteristics and needs of various customer segments,

B2B 97
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11 User Flow Examples + How to Inform UX Design With Them

User Pilot

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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How To Speed Up Your SOC 2 Audit Without Breaking A Sweat

Scytale

What’s the fastest way to pass a SOC 2 audit? Simple: you need to plan carefully and avoid taking any shortcuts. Hmmm…that might sound paradoxical but we’ve seen way too many businesses attempt to rush through the compliance process and suffer the consequences: delays, high costs and unsuccessful audits. With a little planning and focus on what matters most, you can get the clean audit report you want without the headaches.