Mon.Jul 08, 2024

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Dear SaaStr: How Can You Ensure a Smooth Transition When A New Team Member Takes Over a Customer Account?

SaaStr

Dear SaaStr: How Can You Ensure a Smooth Transition When A New Team Member Takes Over a Customer Account? Add value in the first interaction. There’s nothing more frustrating than getting a random email, “Hi, Tony is gone from the company. I know nothing about you, but I’m your new rep. Can we schedule a call?” Find some way to add value.

AI 261
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My Top 5 Local SEO and Marketing Takeaways From MozCon 2024

The Moz Blog

Tips applicable to local business marketing were wonderfully plentiful at this year’s MozCon. Today, Miriam shares the takeaways that rang bells and lit bulbs for her.

Marketing 115
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How To Create Longevity in Your Sales Org & Why That Matters with Justworks

SaaStr

Picture this. You start the year with 30 AEs, yet by the end of the same year, you lose 10 of them. 32%. That’s the average attrition for AEs in SaaS organizations. What if you could bring that down to 20% or even 10%? How much more could you accomplish with your sales organization? Justworks CRO, Robert Lopez, and Director of Sales, Valeria Avila, show you how to create longevity in your sales organization and why it matters.

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GTM 102: Building Trust, Embracing Old-School Tactics, and Scaling Sales Teams with David Greenberger

Sales Hacker

David Greenberger leads CHEQ’s North America sales team. CHEQ is a cybersecurity platform primarily focused on protecting the Go-to-Market organization (preventing fake leads to sales team, skewed analytics from bots/malicious users etc). David is well-versed in building and perfecting Go-To-Market processes both from $0 and at 100 y/o companies. CHEQ is David’s 5th startup.

Scale 106
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Prepare Now: 2025's Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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We Built a Following Before We Even Had a Product — Here Are 3 Tactics that Helped Us Do It

Buffer Resources

I have been baking sourdough bread for a bunch of years and when the pandemic hit, I was one of those people who was getting calls for sourdough baking advice. I remembered the challenges of learning to bake and creating my first starter, and that turned into a new product idea — a warming device to keep sourdough starter consistently at the right temperature.

More Trending

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The Importance of Regulatory Compliance Automation in 2024

Scytale

Table of Contents What is Regulatory Compliance Automation? Why Regulatory Compliance Automation Matters in 2024 What Does Regulatory Compliance Automation Enable? How to Get Started with Regulatory Compliance Automation Conclusion As you prepare your business strategy for the second half of 2024, regulatory compliance automation should be a top priority.

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How SaaS Can Simplify Your Life: A Non-Technical Guide

SaaS Metrics

Wondering how SaaS can streamline your tasks and boost productivity without tech skills? Dive in to uncover the simplicity of SaaS solutions! The post How SaaS Can Simplify Your Life: A Non-Technical Guide first appeared on SaaS Metrics.

SaaS 52
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There is No Such Thing as Neutral Dashboard Design

CloudKettle

We tend to think of numbers as facts and, in many ways, this is completely true. If my thermometer says it is 20 degrees outside, that is strong evidence that this is actually the case. Unless I have reasons to believe my thermometer is broken, I will take this to be an objective truth. I […] The post There is No Such Thing as Neutral Dashboard Design appeared first on CloudKettle.

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Top SaaS Solutions for Inventory Management

SaaS Metrics

Get insights on top SaaS inventory management solutions that can revolutionize your business operations—discover which one suits you best. The post Top SaaS Solutions for Inventory Management first appeared on SaaS Metrics.

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How to Energize Customer Adoption of Your Integrated Payments Program

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

How happy are you with customer adoption of your integrated payments solution? If you’re like many ISVs, there’s always room for improvement. If you want to increase integrated payments adoption, check out Wind River Payments’ webinar on demand, " How to Drive Customer Adoption of Your Payment Integration ". In this webinar, integrated payments veteran, Pete Uselman, discusses common challenges software companies face in encouraging customers to utilize their payment features and shares the late

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Scytale Joins AWS ISV Accelerate Program

Scytale

Scytale joins AWS ISV Accelerate Program to enhance cloud-based compliance automation solutions. New York, NY, July 8, 2024 Scytale is excited to have recently joined the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program , a prestigious co-sell program for AWS Partners offering software solutions that run on or integrate with AWS.

AWS 52
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Build team workspaces with dashboards and folders

Chart Mogul

Give your teams faster access to the metrics that matter most to them with team dashboards and folders. Everyone at your company helps grow the business in unique ways. Marketing attracts interest in your SaaS product, sales turns that interest into revenue, customer success keeps customers happy, and finance manages the company’s financial health.

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A/B Testing Analytics: Definition, Process, and Examples

User Pilot

A/B testing analytics is a powerful tool for optimizing the performance of your product or website. But approaching experiments in your company can be quite risky and thus hard to justify for your leadership team—especially if you’re new to product analytics. That said, let’s explore what A/B testing is, its types, and go over a robust framework to perform successful experiments in your company.

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20 Customer Journey Touchpoints Examples + How to Optimize Them

User Pilot

Looking for examples of customer journey touchpoints? If yes, you’re in the right place. The article explores 20 major touchpoints in a SaaS product journey. And shows you how to optimize them for better conversions and higher customer satisfaction. Let’s dive in. TL;DR Customer journey touchpoints are moments or points of contact where customers interact with the product or brand.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.