Clouded Judgement

NOVEMBER 18, 2024

Today ServiceTitan filed their initial S1 statement. A S-1 is a document companies file with the SEC in preparation for listing their shares on an exchange like the NYSE or NASDAQ. The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more.

Benchmarks 299

Benchmarks Payments Payment Services SaaS Payments 299

SaaStr

NOVEMBER 18, 2024

So the best of the best in SaaS and Cloud are still on fire. Canva, Stripe, Databricks, ServiceTitan, Gusto, Wiz should all have epic IPOs in 2025 or maybe 2026. But one thing is clear: it’s taking longer to IPO: It used to take 10.4 years on average to IPO in SaaS. More on that data here. The last 3 SaaS IPOs took 11.3 years to IPO (Klaviyo, Rubrik, OneStream) And the current top of top performers below?

Cloud 319

Cloud SaaS Data 319

Blulogix

NOVEMBER 18, 2024

By BluLogix Team Revenue Recognition: Ensuring Compliance and Accuracy What is RevRec and how does it impact accurate reporting for compliance and financial integrity? Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

Payment Services 52

Payment Services Payments compliance SaaS Payments 52

BetterCloud

NOVEMBER 18, 2024

While IT teams often manage SaaS tools behind the scenes, their impact on businesses is undeniable. The 2024 SaaS All Stars, announced at the BetterCloud’s Altitude 2024 conference, are at the forefront of bringing SaaS management into the spotlight. These innovative companies are transforming how organizations leverage software to drive growth and efficiency.

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VP of Engineering SaaS Healthcare Innovation 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

ChurnZero

NOVEMBER 18, 2024

The SaaS industry was hit hard in late 2022 through 2024. Shifts in market dynamics led investors to favor financial stability and profitability over “growth at all costs,” putting retention at the center of most businesses. The metrics of retention (gross revenue retention or net revenue retention) are now cemented as the qualifying metrics when investors and boards ask about a company’s health.

Customer Success 52

Customer Success Scale Merchant Services Technical Review 52

Teamgate

NOVEMBER 18, 2024

For every 50 leads that enter your pipeline, how many get stuck or get out entirely due to friction in the onboarding process? Chances are, quite a few. Nearly two-thirds of customers say that onboarding – the level of support they’re likely to receive post-sale – is a big part of their decision-making process.

Onboarding 52

Onboarding Sales Management 52

Full Session

NOVEMBER 18, 2024

Increasing your conversion rate is key to your Shopify store success. A higher conversion rate means more sales, improved ROI and a healthy online business. But how can you turn more of your visitors into paying customers? In this ultimate guide, youll learn: How to optimize your Shopify store How to get more conversions on Shopify How to optimize user experience and build trust How to decrease cart abandonment and sell more Well also introduce you to FullSession , an all-in-one user behavior an

Payment Methods 52

Payment Methods Payments Payment Services Payment Solutions 52

Buffer Resources

NOVEMBER 18, 2024

I went from occasional AI user to power user in months. How? My mindset for how to approach AI evolved. Now, I reach for AI every day. I once read that professionals aren’t going to be replaced by AI, rather, they will be replaced by other professionals who use AI. This idea that someone who leverages AI will perform better at their work is now supported by research.

AI 116

AI ChatGPT Consulting Communication 116

Full Session

NOVEMBER 18, 2024

Increasing your conversion rate is key to your Shopify store success. A higher conversion rate means more sales, improved ROI and a healthy online business. But how can you turn more of your visitors into paying customers? In this ultimate guide, youll learn: How to optimize your Shopify store How to get more conversions on Shopify How to optimize user experience and build trust How to decrease cart abandonment and sell more Well also introduce you to FullSession , an all-in-one user behavior an

Payment Methods 52

Payment Methods Payments Payment Services Payment Solutions 52

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

Groove HQ

NOVEMBER 18, 2024

So, your customer support team just switched over from Gmail to Zendesk. And while you’re happy about the upgrade, you can’t seem to find the tools you’re looking for within its UI. There’s a pretty steep learning curve that’s resulted in a lot of wasted time. You’ve also realized you’re paying a premium for features and […] The post What’s the Best Customer Service Software for Your Small Business?

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Software Business Customer Support 59