Mon.Sep 23, 2024

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Is Outcome-Based Pricing the Future of B2B SaaS?

Valuize Consulting

The digital world of B2B SaaS is evolving, and with it, the expectations on software providers. Relying on hefty upfront fees without demonstrating product value is quickly fading. Now, buyers are looking for pricing models that closely tie vendor success to customer success. Enter outcome-based pricing —a model that’s generating buzz and sparking debate.

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Toast: We Made Our Sales Reps Close More, And Shrunk Their Territories. It Worked.

SaaStr

So Toast is one of the most iconic B2B leaders out there. We’ve all used Toast 10s or 100s of times by now. But while the brand and market penetration is strong, the business model is challenging. It still loses money on the hardware, and the payments side is fairly low margin (28% or less). The software license is high margin, but it’s only 20% of the total revenue.

Scale 240
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Close Sales-Assisted Deals Faster with FastSpring’s Hubspot Integration

FastSpring

We recently announced our new Hubspot integration as a part of our improved B2B offering. Today, let’s dive deeper into the feature itself and see exactly what it offers and how it can improve your sales-assisted transactions while using FastSpring as your Merchant of Record. If you’re interested in using the Hubspot integration with FastSpring reach out to our sales team or submit a ticket to our customer team here.

Payments 118
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Dear SaaStr: Who Should I Fire, Someone Who Underperforms, or Someone Who Has Questionable Ethics?

SaaStr

Dear SaaStr: Who Should I Fire, Someone Who Underperforms, or Has Questionable Ethics? I would fire both. An underperforming rep that gets a pass just lowers the bar for everyone, unfortunately. No matter how nice they are. If it’s OK for Bob to always hit 30% of quota … then you just won’t have enough pressure and urgency on your sales team. You can’t have that.

Sales 239
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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The Best Time to Post on Social Media in 2024: Times for Every Major Site

Buffer Resources

At Buffer, we recently embarked on an ambitious project: uncovering the best times to post on every major social network in 2024.  We poured over millions of posts, Reels, Tweets, TikToks, Shorts, videos, and more to pinpoint when the best-performing content was published.  To predict the best time to post on Facebook, Instagram, LinkedIn, and X, we looked at the timeslots with the highest engagement rates on each platform.

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How Do We Anchor Content Marketing Efforts in a Multi-Platform Distribution World?

Sparktoro

This week, I’m taking a full 8 minutes because I want to address an incredibly important email from Russell Wojcik of Liquibase that came in reply to my previous 5-Minute Whiteboard on Content Marketing Evolving Beyond SEO: What distribution point do we rally around if it’s not just keyword rankings in Google?

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Creator Camp: A Challenge to Form a Content Creation Habit in 30 Days

Buffer Resources

When it comes to forming a new habit, even the most disciplined person has to work at it. From new workouts to studying, we can all agree that no matter what it is, adding something new to our routines takes time and effort. Content creation is no exception to habit forming. To the untrained eye, anyone with a phone can pick it up and film or type their way into an empire.

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7 Tips for Optimizing Your Customer Touchpoints

Groove HQ

If you’re at the helm of a small business, you know that every interaction matters. But optimizing customer touchpoints across various channels can be a real challenge, especially when you’re short on time and resources. Are you unsure which touchpoints need your attention most? Creating personalized experiences often feels like a luxury, while balancing automation […] The post 7 Tips for Optimizing Your Customer Touchpoints appeared first on Groove Blog.

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A Simple Guide to Web Hosting for Non-Techies

SaaS Metrics

Get ready to demystify web hosting with our simple guide, and discover the key factors that will elevate your online presence! The post A Simple Guide to Web Hosting for Non-Techies first appeared on SaaS Metrics.

Metrics 52
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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How to Calculate Your Viral Coefficient (and Why You Should)

Cobloom

Within the business world, the word 'viral' conjures up images of the fastest-growing success stories. Companies like Slack and Dropbox achieved phenomenal growth, with referrals and user invitations in particular playing a crucial role. These businesses managed to leverage the power of their existing user base, and turned it into a hugely lucrative source of new users.

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How to Evaluate Hosting Providers for Your Business Needs

SaaS Metrics

Begin your journey to finding the perfect hosting provider by uncovering essential factors that could transform your business's online presence. The post How to Evaluate Hosting Providers for Your Business Needs first appeared on SaaS Metrics.

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How to Start a SaaS Company: Best Tips to Build Your Company in 2024

How To Buy Saas

The Software-as-a-Service business model has gained a lot of popularity in the last few years because of its low entry barrier, flexibility, and scalability. They are very profitable and cost-effective as well! If you are thinking of how to start a SaaS company and have a unique idea, now can be a very good time! The SaaS business space is constantly evolving, and it is welcome to new ideas and innovations that can change the world and provide effective solutions.

SaaS 52
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Why Cloud Hosting Is a Great Choice for High-Traffic Sites

SaaS Metrics

Many high-traffic sites thrive on cloud hosting; discover how its scalability and security can transform your website's performance and reliability. The post Why Cloud Hosting Is a Great Choice for High-Traffic Sites first appeared on SaaS Metrics.

Cloud 52
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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What Is Recurring Payment Processing and How Does It Enhance Your Workflow?

Subscription Flow

Recurrent Payment Processing is a key component of modern business models. Today, most of us rely on recurring payment solutions for streaming services, gym memberships and other similar subscription services regardless of industry. Since recurring payment processing is cycled, and automatically deducts payment from bank accounts, it does not require the user to be constantly reminded about the due payment.