Sun.May 05, 2024

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Dear SaaStr: How Do I Motivate a Sales Team Working Commission Only?

SaaStr

Dear SaaStr: How Do I Motivate a Sales Team Working Commission Only? It is really, really tough. While I am sure there are examples of “1099 reps” that have done extremely well, I haven’t seen it work in SaaS. Pay the reps at least a small base salary, with a large commission. It’s what folks are used to. Otherwise, they sort of drift off when they don’t get a big commission check the first week or two … The reality is, almost anyone working “commission only” basically tries a

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Don’t just “Get a sense” for your customers. Make audience research actionable through revenue-lifting tactics.

Sparktoro

There’s nothing wrong with running a quick SparkToro audience search, scrolling around for 5 minutes, and coming away savvier and better-informed about a group’s behaviors and demographics. But, if that’s all you’re doing with the tool’s output, you’re missing out. Instead of telling you, I’ll show you. Let’s use the example of Klaviyo.

Revenue 91
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Why You Usually Don’t Want Your Sales Team Handling Renewals

SaaStr

Dear SaaStr: what are your thoughts on incentivizing reps to handle repeat business vs focusing solely on new business with an account management team for repeats (when you are still under $10m)? At the end of the day if your product is SUPER sticky and doesn’t need a big procurement battle to renew, then just have finance or ops handle it. Basically, automate it as much as possible.

Sales 254
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From Transactions to Relationships: Unleashing Customer Potential with AX

Sixteen Ventures

Imagine securing a new client who seems like the perfect fit for your product or service. The contract is signed, the initial transaction is completed, and everything appears promising. But as weeks turn into months, the client’s engagement dwindles. They barely use the product, seldom reach out for support, and renewal seems unlikely. What went […] The post From Transactions to Relationships: Unleashing Customer Potential with AX appeared first on Customer-centric Growth by Lincoln

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.