SaaStr

SEPTEMBER 8, 2024

So just as supply chain logistics juggernaut Flexport was beginning to scale, founder CEO Ryan Petersen came to SaaStr Annual to share his top lessons — and mistakes. And we’ll have 200+ sessions like this at 2024 SaaStr Annual, Sep 10-12 in SF Bay!! If you are not familiar with Flexport, they are a licensed customs brokerage and freight forwarder built around a modern web application that helps brands move products around the world.

Sales Recruiting 305

Sales Recruiting Scale Venture Capital Sales Hiring 305

Tom Tunguz

SEPTEMBER 8, 2024

Large language models are wonderful at ingesting large amounts of content & summarizing. Uploading an academic paper and I can pester it with an infinite list of questions & it will respond with equally infinite patience. In comparing the two most recent Microsoft earnings calls, Claude highlighted: faster than expected Azure growth (29% vs 27%) AI contributing 8% of Azure revenue up from 7% higher CapEx spending & greater capacity constraints for data centers much better commercial

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Artificial Intelligence Azure AI Search AI 117

User Pilot

SEPTEMBER 8, 2024

Did you know that our client RecruitNow saved over 1,000 customer training hours a year by implementing a localized resource center coupled with onboarding flows? Great product support helps you cut on costs and make users happy, so in this article, we’ll look at the various in-app support types and some best practices for you to follow. TL;DR Product support helps customers use a product effectively by troubleshooting issues, answering questions, and providing guidance and updates.

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Social Media Customer Support Onboarding Communication 85

Cobloom

SEPTEMBER 8, 2024

SaaS has given rise to a number of specialised solutions tailored to specific industries—known as vertically specialised SaaS (vertical SaaS or vSaaS for short) in the past fifteen years. Unlike horizontal SaaS platforms, which cater to a broad range of industries, vertical SaaS solutions focus on the nuanced needs of a particular market, such as healthcare, legal, accountancy or hospitality.

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Healthcare SaaS Business Investment 52

Speaker: Jay Allardyce

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

SaaS Metrics

SEPTEMBER 8, 2024

How can you effectively track and optimize your SaaS onboarding metrics to ensure customer retention and satisfaction? Discover the essential strategies inside! The post How to Track and Optimize SaaS Onboarding Metrics first appeared on SaaS Metrics.

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Onboarding Metrics SaaS Retention 52

SaaS Metrics

SEPTEMBER 8, 2024

Navigating your SaaS conversion funnel can uncover hidden insights that may dramatically enhance your user experience—discover how to optimize your strategy effectively. The post Using Funnel Analysis to Improve SaaS Conversions first appeared on SaaS Metrics.

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SaaS User Experience Metrics Strategy 52

Cobloom

SEPTEMBER 8, 2024

As a SaaS founder, one of the most exhilarating milestones in your company’s journey is securing Series A funding. The process of closing this round brings validation from investors, excitement for the future, and a significant injection of capital to scale your business. However, for many startups, particularly in the SaaS world, this milestone is also fraught with danger.

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SaaS Startup Scaling Business 52

User Pilot

SEPTEMBER 8, 2024

Data from 99firms found that 77% of companies run A/B tests. But, extracting actionable insights is only possible when you use the right product analytics platform. Many companies choose Mixpanel A/B testing to run their product experiments. If you are reading this article, you are probably considering it too! To help you make a decision, in this blog, we will go over the specifics of A/B tests in Mixpanel, uncover its pros and cons, and introduce you to a better alternative.

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Software Review Technical Review Underperforming Technical Team Pricing 85