SaaStr

JUNE 29, 2024

Dear SaaStr: Is it Wise for Someone at 40+ to Think of Quitting Their Job and Becoming an Entrepreneur? Age doesn’t matter — per se. You’re not “too old” to do a start-up until you think you are and feel you are. And in B2B SaaS, the domain expertise and experience that come with more years in the field does help a ton. The average age for founders at founding for SaaS companies that have IPO’d is 32 , and that’s the average.

CTO 243

CTO B2B Interviewing Engineering 243

User Pilot

JUNE 29, 2024

Collecting and using product feedback to influence decisions can lead to a better customer experience (CX). This is particularly important because, according to the PWC Future of CX report, 75% of Americans decide to buy a product over others based on the CX alone. To gather and analyze user feedback, follow the strategies compiled in this blog. We also include tips for closing the conversation in an effective product feedback loop.

AI Search 96

AI Search Underperforming Technical Team Interviewing AI 96

Cobloom

JUNE 29, 2024

We've all heard stories of ' disruptive growth hackers' transforming tiny SaaS start-ups into multi-billion dollar businesses. There's even an aura of mystery surrounding these enigmatic figures, and the seemingly magical tactics they employ to achieve the near-impossible - but what exactly is a growth hacker? How do growth hackers differ from marketers?

Growth Hacking 91

Growth Hacking Marketing Strategy SaaS 91

User Pilot

JUNE 29, 2024

Most companies are torn between two options: build vs. buy product analytics. It can be tricky because there’s no right and wrong answer. Everything depends on your unique situation and current business needs. Today’s article provides a practical guide to help you decide whether to build or buy your product analytics tool. TL;DR The build vs. buy strategy is a decision-making framework organizations use to determine whether to develop a solution in-house (build) or purchase it from an exte

compliance 92

compliance Technical Support Scale User Experience 92

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Cobloom

JUNE 29, 2024

I'm going to ask you to run a simple experiment: login to your website's backend, find your pricing page, and double the numbers. If you're currently charging $10/month, make it $20. If you're charging $100, make it $200. $1,000? You guessed it: jump right to $2,000. Sounds crazy, right? But it isn't.

Pricing 90

Pricing SaaS 90

SaaS Metrics

JUNE 29, 2024

The Pay-As-You-Go SaaS Business Model: Pros and Cons - Discover how this flexible model can transform your business, but is it worth the challenges? The post The Pay-As-You-Go SaaS Business Model: Pros and Cons first appeared on SaaS Metrics.

Business Model 59

Business Model Business SaaS Metrics 59

User Pilot

JUNE 29, 2024

Amplitude A/B testing is a very handy solution it offers for improved product management. You can easily create and deploy feature variants to determine which works better at scale. So, what’s A/B testing like on Amplitude, and how does it work? Let’s find the answers to these questions (and more). TL;DR A/B testing is a process by which you test two versions of a feature or content to determine the better one.

Software Review 88

Software Review Technical Review Scale Pricing 88

SaaS Metrics

JUNE 29, 2024

Uncover the ultimate SaaS tools for performance management that can revolutionize your system's stability and efficiency—are you ready to enhance your workflow? The post Top SaaS Tools for Performance Management first appeared on SaaS Metrics.

Management 52

Management SaaS Metrics 52

User Pilot

JUNE 29, 2024

RecruitNow is a Dutch Applicant Tracking System (ATS) that helps recruitment agencies manage all stages of the recruitment process. The company has experienced remarkable growth over the last few years. This brought a whole host of new challenges. The main ones? Onboarding new customers and localizing its support resources for other markets. To tackle them, RecruitNow turned to Userpilot and reduced face-to-face training time from hundreds of hours a month (and thousands annually) to just 4 hour

Scale 81

Scale Onboarding Customer Success Travel 81

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Cobloom

JUNE 29, 2024

Creating high-quality, lead generating blog content is a real investment of time and energy. With that in mind, it makes sense to squeeze every last drop of benefit from each of your blog posts. If you’re worried that your older posts are growing stale and irrelevant, don’t worry – giving them a new lease of life is a quick and simple process. Today, I’m looking at 4 simple strategies for optimising your old blog content to generate new leads.

Investment 52

Investment Strategy 52

User Pilot

JUNE 29, 2024

Collecting user feedback for your product is an essential step in improving your offerings. It helps you understand user expectations and work on your product accordingly. And this is where product feedback management comes in handy. But what exactly is it all about, and how can you go about it? Here’s all you should know. TL;DR Product feedback management involves collecting, organizing, analyzing, and acting on user feedback.

Management 70

Management Software Review Technical Review User Experience 70

Cobloom

JUNE 29, 2024

Gearing up for a re-design of your SaaS marketing website? Before you commit valuable time and resources, you need to make sure you're creating something that works. Today, I'm looking at the importance of putting strategy before design.

Strategy 52

Strategy SaaS Marketing 52

Cobloom

JUNE 29, 2024

Driving traffic isn't easy. Everyone is trying to get a piece of your target audience's time, and it can feel like driving the traffic that your SaaS company needs to grow is a real grind. Don't give up though, there's tried and tested strategies that will drive traffic given enough time and attention. In today's post I discuss 4 tactics you can use to attract the visitors you need to grow.

SaaS 52

SaaS Strategy 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Cobloom

JUNE 29, 2024

How many of your free trials convert into sales? Most SaaS companies can expect to convert ~15-20% of their free trial users into paid users, and if you're doing better than that -- you probably don't need to be reading this post. However, if you're struggling to get near to these numbers -- read on. In this post I explain some of the ways SaaS companies can help convert more of their free trials into paying customers.

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SaaS Sales 52