SaaStr

JUNE 9, 2024

Dear SaaStr: How Do I Manage a Salesperson Who Does Not Follow Up on Sales Opportunities? The simple process you need to add is an “SLA”. You need to take away leads, and also opportunities, if they are not followed up with in a prompt fashion. This is fairly easy to implement in Salesforce (or with other systems). If a call isn’t logged within say 24 hours of a lead, it is routed to another rep.

Management 296

Management Sales Company Culture Metrics 296

Stax

JUNE 9, 2024

Running your retail operation is no mean feat. From taking care of your inventory to paying attention to merchandising, marketing your business to delivering exceptional customer service, you have your work cut out for you. This is why, whenever you can get a chance to make your job easier, you are more than likely to take advantage of the opportunity.

Point of Sale 88

Point of Sale Payment Solutions Payment Services Merchant Services 88

Kellblog

JUNE 9, 2024

I was reading a SaaS benchmark report the other day and encountered this line: “Win rates declining [over the two-year period] from 23% to 19% might not seem all that significant. But in terms of required pipeline, it represents a dramatic shift from 4.3x to 5.3x coverage.” It’s the kind of sentence that you might read, nod your head in hasty agreement, and then keep going.

Software Review 69

Software Review Metrics Scale SMB 69

Crafty CTO

JUNE 9, 2024

Stumbled Upon … I’ve had requests to share my Heirloom Recipe Ingestor project , but it’s still in the hacked-together stage, not ready. I’ve been wanting to clean it up, and when I made updates to use the non-preview GPT-4-turbo model that OpenAI released on April 9th , I began cleaning up the code. To make the project public, though, I wanted to do more significant remodeling.

Data 52

Data CTO Hire Cloud New CTO 52

Advertisement

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Scytale

JUNE 9, 2024

Scytale announces the expansion of their compliance automation platform to support on-premise environments, enabling companies of all types to streamline their compliance processes efficiently. New York, NY, June 10, 2024 Scytale is excited to share a significant milestone that marks a new era in the world of compliance automation. Since inception, Scytale has been on a mission to streamline and simplify the compliance process for tech startups and modern businesses, primarily those leveraging c

compliance 52

compliance Cloud Startup Technology 52