Dear SaaStr: How Do I Manage a Salesperson Who Does Not Follow Up on Sales Opportunities?
SaaStr
JUNE 9, 2024
Dear SaaStr: How Do I Manage a Salesperson Who Does Not Follow Up on Sales Opportunities? The simple process you need to add is an “SLA”. You need to take away leads, and also opportunities, if they are not followed up with in a prompt fashion. This is fairly easy to implement in Salesforce (or with other systems). If a call isn’t logged within say 24 hours of a lead, it is routed to another rep.
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