SaaStr

DECEMBER 2, 2024

Does SaaStr still matter? I do think so, but it’s been 12 years of blogging and 10+ year of events and more. So you gotta ask yourself that question as the year winds down. It’s a tough question I think all of us should ask going into a New Year. Do you still matter? Does your app still matter? Is it still solving a problem, or problems, the market is truly demanding solutions to?

B2B 218

B2B AI Cloud Scaling 218

The Daily Egg

DECEMBER 2, 2024

User experience (UX) designers create digital spaces that deliver content in a visually appealing and functional way to help visitors accomplish a. The post What A UX Designer Does And Why They Get Paid Well appeared first on The Daily Egg.

User Experience 135

User Experience 135

SaaStr

DECEMBER 2, 2024

Dear SaaStr: What percentage do commissioned salespeople earn on gross sale or profit? It’s amazing to me that across so many industries, 20% of revenues or profit (yes, very different, but depending on the industry) ends up being the natural cadence. In industries where Gross Margins are high (e.g., software), the % is generally on all revenue. When Gross Margins are low (e.g., cars), the % is generally on profit.

Sales 160

Sales B2B Revenue Software 160

Sparktoro

DECEMBER 2, 2024

Google is a massive presence on the modern web. They’ve held 90%+ of the global search market share for 15 years. Even the rise of AI tools has been unable to budget that number (so far). They get <9% of all web visits, but send more than 60% of all referring traffic to other sites.

AI Search 96

AI Search Data AI Marketing 96

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Stax

DECEMBER 2, 2024

In recent years, market adoption of credit card surcharging—a practice by which merchants pass on the transaction fee for accepting a credit card to the cardholder—has increased dramatically. This trend is poised to continue, with a survey from the consultancy CMSPI finding that cost reduction is the top payments priority for 60% of businesses. In parallel with growing market adoption of surcharging, more states have considered and enacted surcharging legislation, often with the stated goal of s

Merchant Services 68

Merchant Services Stax Payment Methods Payment Services 68

Buffer Resources

DECEMBER 2, 2024

Social media links make it easy for people visiting your website to find your business on social media — an essential first step toward growing your audience. Since every company has a different branding style, you might not want to use a social media platform's traditional icon styling. So, how can you find social media icons that suit your brand?

Social Media 64

Social Media Branding Cloud Communication 64

The Moz Blog

DECEMBER 2, 2024

Looking for guidance to create an SEO strategy in 2025? Discover the top SEO trends with predictions from 23 search experts.

Trends 78

Trends Strategy 78

Groove HQ

DECEMBER 2, 2024

Your customer service department is at their wits’ end. They’re small and not capable of providing the same proactive customer service as larger teams. It feels like they’re losing a battle against their own software – firefighting technical issues, but never able to see past the smoke. You know there’s got to be a better […] The post 3 Tips for Successfully Implementing Predictive Customer Service appeared first on Groove Blog.

Software 59

Software Customer Support AI 59

Kalungi

DECEMBER 2, 2024

As a founder or executive of a small B2B SaaS company, you’re no stranger to the pressure to grow—and grow fast. Whether you’re chasing your next funding round or racing to show investors a return on their confidence, speed often feels like the only option.

Strategy 52

Strategy Software SaaS Business 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Groove HQ

DECEMBER 2, 2024

Customer expectations are higher than ever. Shoppers and software users expect personalized service, speed, and efficiency. At the same time, they have a tarnished view of AI chatbots as “impersonal” and “ineffectual” solely because of past negative experiences. Most of my friends and family have all dealt with inaccessible support; stonewalled behind scripted chatbots that […] The post How To Build an AI Powered Customer Support Strategy appeared first on Groove Blog.

Customer Support 52

Customer Support AI Strategy Software 52

Cobloom

DECEMBER 2, 2024

As a startup founder, you're not just building a business - you're crafting a vision, disrupting the status quo, and striving to make a mark in the world. But let's face it: building a startup isn't easy. You need the right tools and resources to fuel your growth without breaking the bank. That's where HubSpot for Startups comes into play.

Startup 52

Startup Banking Business 52

BetterCloud

DECEMBER 2, 2024

When it comes to your SaaS tech stack, there’s a lot to keep track of. From keeping all of your contracts organized to ensuring all of your data is secure, it’s nearly impossible to do it all in a spreadsheet. To stay informed regarding all of your SaaS applications, it’s in your best interest to give yourself some peace of mind that your organization is utilizing a SaaS management platform to do the heavy lifting for you.

Outsourced Development 52

Outsourced Development Technical Review SaaS Software Review 52

Blulogix

DECEMBER 2, 2024

By BluLogix Team Revenue Projection & Prediction: Real-Time Visibility into Your Pipeline How does revenue projection & prediction offers visibility into future earnings, and help businesses plan more effectively? Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization?

Revenue 52

Revenue Payment Features Sales Hiring Scale 52

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Scytale

DECEMBER 2, 2024

Scytale adds the DORA framework to its list of leading security and privacy compliance frameworks, enabling businesses to ensure effective and all-inclusive management of digital risks in financial markets within the EU. New York, NY, 02 December, 2024 With January just around the corner, Scytale takes the leap and adds the Digital Operational Resilience Act ( DORA ) – yet another key European regulatory framework – to its compliance automation platform, building on its fast-growing

compliance 52

compliance Cybersecurity Banking Innovation 52

Kalungi

DECEMBER 2, 2024

Should your B2B company hire a Fractional CMO? Learn why they’re valuable for SaaS startups & how to determine if they’re the right fit for your company.

B2B 45

B2B Startup SaaS 45