Inturact
JUNE 4, 2024
When it comes to the SaaS landscape, understanding and predicting customer behavior is more crucial than ever. Luckily, data science provides a window into what a customer might or might not do.
SaaStr
JUNE 4, 2024
Everyone’s trying to make sense of AI, what’s happening in the ecosystem, and how to incorporate AI into your demand generation and marketing. In this week’s Workshop Wednesday , held every Wednesday at 10 a.m. PST, demand gen veteran and founder of HyperGrowth Partners Guillaume “G” Cabane talks about: The evolution of the B2B demand gen stack Picking the right tool for your needs Practical examples and workflows The Evolution of the Demand Generation Stack G has been focused on the marketing s
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Payrix
JUNE 4, 2024
What do merchants want from their software providers? This is a question that keeps many software companies up at night, and Leah Asdell, Head of Partner Marketing and Content Strategy at Worldpay for Platforms. Leah has over a decade of experience in the payments industry and has witnessed firsthand the evolution of Integrated and Embedded Payments.
SaaStr
JUNE 4, 2024
Dear SaaStr: Is It OK To Have a 5% Response Rate in My Personalized Cold Emails? Yes. 5% isn’t a huge response rate, all things being equal. You are sending a ton of emails and perhaps they aren’t personalized enough. Still — a 5% true connect rate — where they will take a call and do a demo — for a product no one has ever heard of, is pretty good.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Stax
JUNE 4, 2024
Selecting the right payment processing software is crucial for any business aiming to streamline transactions and enhance customer experience. This decision impacts everything from compatibility with existing systems to security features and customer support. You should consider factors like integration capabilities, user experience, scalability, and pricing structures, to ensure a seamless and cost-effective payment process.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
JUNE 4, 2024
Robert Brooks IV has spent 12 years leading sales, marketing and customer success at early-stage startups. Typically, he has served as the first sales (and first non-technical) hire reporting directly to a technical founder. Robert started his career at Charles Schwab but joined Stack Overflow ($1.8B exit), then Tempo Automation ($900M IPO) and is now part of the founding team and VP of Revenue at Lambda ($1.5B valuation).
User Pilot
JUNE 4, 2024
Looking for a customer behavior analysis example to see how you can extract valuable insights? Well, we have 5 of them ready for you, so you’re in the right place. In this article, you will also learn how to conduct customer behavior analysis step-by-step and how Userpilot analytics can help. But let’s start with some background basics. TL;DR Customer behavior analysis involves studying how users interact with a product to understand their needs, motivations, and pain points.
Andreessen Horowitz
JUNE 4, 2024
Brooke Boyarsky Pratt, founder and CEO of knownwell, joins Vineeta Agarwala, general partner at a16z Bio + Health. Together, they talk about the value of obesity medicine practitioners, patient-centric medical homes, and how Brooke believes the metabolic health space will evolve over time. This is the second episode in our series on the science and supply of GLP-1s.
User Pilot
JUNE 4, 2024
The right interaction design principles can help you create intuitive, user-friendly product experiences that drive long-term retention. Today’s article shows you some of these principles and how to apply them in your UX design. Let’s get started! TL;DR Interaction design is the practice of designing digital products and interactive systems with a focus on user behavior.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Dubb
JUNE 4, 2024
[link] Transcription of video Audience, can we redo the song with the intro? Because I thought we were live already. All right, let me go back live. Robbie, wait, you're asking me to play Pearl jam again? No, no, I don't want to do that. No. Okay. No, just awful. The post Dubb Academy Demo and Training on Zoom (2024) Q3 appeared first on Dubb Blog.
User Pilot
JUNE 4, 2024
Triggering post-event survey questions can significantly boost your response rates and the quality of your user feedback. But how do you know when to trigger a survey or not? Let’s explore some post-event survey examples and then explain how you can do it as well! TL;DR Post-event surveys are relevant to the experience that your users are having at the moment.
Zuora
JUNE 4, 2024
From news to vacation stays, even to enhanced car features, consumers worldwide can now access subscriptions for just about anything. This use-based subscription economy is proving advantageous and efficient for both customers and companies who can tailor their respective purchases and costs to the actual value exchange – what marketing expert Öykü Ilgar calls a […] The post Increase Customer Loyalty and Retention with Subscription Bundles appeared first on Zuora.
Nimble - Sales
JUNE 4, 2024
Recruitment in the sales industry is a critical task, as the success of a company can largely depend on the quality and effectiveness of its sales team. A compelling recruitment sales pitch is essential to attract top talent. Below are two detailed examples of recruitment sales pitches, each tailored for different scenarios in the sales […] The post Best Recruitment Sales Pitch Examples appeared first on Nimble Blog.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
User Pilot
JUNE 4, 2024
As a product manager, you probably already understand the importance of a great onboarding UX design and its importance for customer journey optimization and user retention. In this article, though, our focus is on how you can improve the user onboarding process for your users. Although working with the right onboarding software is important, our focus will be on the onboarding UX patterns and best practices that can help you improve the experience and the user journey.
Buffer Resources
JUNE 4, 2024
With its constant improvement and regular addition of new features, Instagram’s companion app, Threads, is speedily, steadily growing its user base. In April 2024, almost a year on from its rocketship release , Facebook CEO Mark Zuckerberg shared that the Meta-owned platform now has more than 150 million active users. That’s pretty impressive, but perhaps what’s especially notable is that the social media platform now has more active users in the U.S. daily than T
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