SaaStr

MARCH 15, 2024

Dear SaaStr: How Do You Take Care of Yourself As a Founder? Quiet quitting, feeling sorry for yourself, working 30 hours a week, etc. — that doesn’t really work for a founder. It may feel good in the short term, but it doesn’t work. It doesn’t get you to success. But you do need to take care of yourself, at least as much as possible. What works: Go hire one great VP.

Sales Hiring 228

Sales Hiring Engineering Customer Success Sales 228

Clouded Judgement

MARCH 15, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Q4 ‘23 Earnings Summary Preview We’re almost through Q4 ‘23 earnings season with just a few stragglers left to report (Braze, nCino, Sprinklr). I’ll put together my standard deeper dive quarterly review, but wanted to share some high level summary charts today.

Cloud 164

Cloud Software Review Subscription Payment Features 164

SaaStr

MARCH 15, 2024

Vimeo CEO and SaaS veteran Adam Gross and Jason Lemkin, SaaStr founder and CEO, recently hosted a fireside chat at SaaStr Miami, talking about running a profitable public company with $400M in revenue, including themes around: Using a combination of self-serve and sales-led motions How to juggle and manage several different ICPs How to avoid over-monetization during tough times Who owns “free” What to expect from AI in the near future Adam is an OG in Cloud and SaaS.

AI Search 218

AI Search SaaS Advertising Sales Hiring 218

Stax

MARCH 15, 2024

Data protection and security are crucial not just for safeguarding customer information, but for protecting business owners as well. Having and maintaining secure payment systems is integral for protecting yourself and your customers. Because more credit card-oriented purchases take place online, security and fraud protection are top priorities. Making sure there are secure payment technology policies and procedures within your company will guarantee the integrity of present and future transacti

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

The Moz Blog

MARCH 15, 2024

From videos to featured snippets, discover how SERPs can help us with our content creation in this Whiteboard Friday with Julia-Carolin Zeng.

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User Pilot

MARCH 15, 2024

Want to conduct customer journey visualization but not sure what’s the best way to do it? This article shows you a step-by-step process for collecting customer data and creating easy-to-understand visual maps. TL;DR A customer journey map represents the steps users take when interacting with your brand. Understanding these steps and the motivations behind them enables you to support customers in succeeding with your tool.

Social Media 87

Social Media User Experience Data Analysis Data 87

Nimble - Sales

MARCH 15, 2024

At Elite Introductions, under the leadership of its founder Trudy Gilbert, matchmaking isn’t just a service—it’s a mission. With a dedication to transforming relationship-building through personalized connections, Elite Introductions has been a trailblazer in redefining the matchmaking landscape for nearly two decades. Guided by the belief in empowering individuals to find meaningful connections, Elite Introductions […] The post How Nimble Empowers Elite Introductions to Matchm

Scaling 69

Scaling Leadership 69

User Pilot

MARCH 15, 2024

User path analysis is incredibly important for understanding the paths that users take when navigating to or from different parts of your product. This guide will go over what Pendo paths are, the pros/cons, how to create path-tracking reports, and better alternatives for tracking your product analytics. TL;DR Pendo is a digital adoption platform for user onboarding and product adoption.

Mobile 77

Mobile Pricing Onboarding Data 77

The Moz Blog

MARCH 15, 2024

From videos to featured snippets, discover how SERPs can help us with our content creation in this Whiteboard Friday with Julia-Carolin Zeng.

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Advertisement

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Blulogix

MARCH 15, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Achieving End-to-End Automation In the competitive arena of B2B subscription s , the quest for operational excellence is unending. A key player in this journey is end-to-end automation—a transformative force that redefines the efficiency and accuracy of subscription management and billing processes.

Payment Features 59

Payment Features Payment Services Subscription B2B 59

How To Buy Saas

MARCH 15, 2024

Recurring payments have been a boon for both payers and receivers. Numerous benefits are associated with recurring payments, which is why the popularity of recurring payment apps has been increasing consistently. One key reason could be the popularity of subscription-based business models in various sectors. However, it is critical to understand and overcome various challenges that both parties (users and businesses) could face in managing recurring payments.

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Payment Features Payment Solutions Payment Methods Payment Services 52

FastSpring

MARCH 15, 2024

Todd Harris knows how to leverage effective video game marketing strategies to get games in front of players. As the former COO and Co-Founder of Hi-Rez Studios, he spent 15 years making games and marketing them to gamers — with the studio’s games reaching 150 million players. (At the time of writing, Hi-Rez’s 2014 release SMITE sits at #15 on Steam’s “Most played Massively Multiplayer games” list , with SMITE’s Steam page boasting 40+ million players.

Payment Methods 184

Payment Methods Marketplace as a Service Payment Solutions Payments 184

User Pilot

MARCH 15, 2024

What is data-driven analytics in SaaS? Why is it important? How to conduct user data analysis? What are the best analytics tools for the job? We answer these questions in the article, so if you’re looking for answers, you’re in the right place! Let’s get to it! TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions.

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Data Data Analysis SaaS Software Review 79

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue