SaaStr
AUGUST 20, 2024
A few “rules” in raising venture capital that founders somehow … seem to constantly miss. Or get wrong: If your existing investors have a strong brand and aren’t positive on you, it can much harder to raise. At a minimum keep them in the loop. Don’t just ignore them after they write a check. The converse is also true. Your existing investors are often your best source of leads for the next round of funding.
The Moz Blog
AUGUST 20, 2024
Google’s featured snippets started as an experiment almost a decade ago. They have since become an integral part of Google’s SERPs, showing up for lots of queries. Making them part of your SEO strategy is essential to build more traffic.
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SaaStr
AUGUST 20, 2024
Dear SaaStr: Is It Easier Being a Sales Manager — Or An Account Executive? It’s easier to be mediocre at being a sales manager — as you can have everyone else do the work. It’s harder to be great at being a sales manager, especially as go up to VP level and beyond, as the bar goes up each and every quarter. I’ve seen this a lot lately. Many sales folks I know are tired of selling themselves and want to get into management … so they don’t actually have to sell.
Sales Hacker
AUGUST 20, 2024
As Upland’s Chief Revenue Officer, Matt Breslin oversees customer success, demand generation and communications, sales, revenue enablement, and revenue analysis, supporting our Shared Services Organization. Matt has 25 years of experience in the software industry, most recently leading a $700 million business at Infor. Prior to that, he held senior leadership positions at SAP and Oracle, driving incredible results across the board.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
USIO
AUGUST 20, 2024
In today’s fast-paced world, convenience is key, especially when it comes to payments. Enter Text2Pay , a game-changing payment solution that allows users to make secure payments directly through a simple text message. This method not only streamlines the payment process but also offers businesses an innovative way to enhance customer experience and improve cash flow.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
AUGUST 20, 2024
Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement. TL;DR Challenge : Beable needed a tool to showcase their product’s value , communicate with students directly, train teachers, collect feedback , and analyze user engagement.
Stax
AUGUST 20, 2024
In today’s digital age, more and more consumers are shopping online. With that, it’s no longer possible for merchants to check ID or signature to ensure that the person making a purchase is who they say they are. This has led to an increased need for security measures to protect both merchants and customers. One solution to counter this problem is 3D Secure Authentication. 3D Secure is a fraud prevention solution with an added layer of security that helps protect buyers and merchants
User Pilot
AUGUST 20, 2024
Despite Amplitude’s leadership argument about why they didn’t build an autocapture feature in the past, they did release an Amplitude autocapture feature recently. But how comprehensive is the data it captures for product analytics ? Are there any limitations you should be aware of? Let’s explore: How Amplitude autocapture works and how to set it up.
Stax
AUGUST 20, 2024
A few years back, you had to pay for your ride home or food delivery using cash or card. Today, you don’t even have to exit the app. Everything is done under one platform. And it’s all thanks to embedded finance and embedded fintech. Embedded finance isn’t entirely a new concept. Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
User Pilot
AUGUST 20, 2024
Picture this: you’re navigating through an app to complete an urgent task. You click one of the buttons. And nothing happens. You click again. And again. And again. Faster and faster. Click, click, click. And still nothing. Sounds familiar? If so, you already know what rage clicks are! In this article, you will learn why they happen, how to use product analytics to find them, and how to optimize the product experience to avoid them.
Groove HQ
AUGUST 20, 2024
As an SaaS business, your customers experience a unique post-sale journey. Purchases aren’t simple one-and-done affairs. This is great for your bottom line, but it presents challenges – especially if you have a small team. That matters, because an inability to meet customer demand means higher churn rates. Given that your customers are continual users […] The post 6 Tips for Delivering Better SaaS Customer Service appeared first on Groove Blog.
Nimble - Sales
AUGUST 20, 2024
Life insurance is one of the most essential financial products a person can buy. It provides peace of mind, knowing that loved ones will be taken care of financially in the event of a tragedy. However, selling life insurance is The post Crafting the Perfect Sales Pitch for Life Insurance: Two Detailed Examples appeared first on Nimble Blog.
Groove HQ
AUGUST 20, 2024
If you’re ever felt frustrated navigating a poorly designed website, you understand the importance of a quality user experience. But being able to recognize when things are (or are not) working well isn’t the same as knowing how to improve the ecommerce customer experience. This encompasses more than just the website people use to purchase […] The post How To Improve the eCommerce Customer Experience (5 Key Tips) appeared first on Groove Blog.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
CloudKettle
AUGUST 20, 2024
In the world of digital marketing, effective logging is crucial for maintaining the health of your campaigns and understanding customer interactions. In this post, we will look at two practical methods for implementing logging in Salesforce Marketing Cloud (SFMC): Logging errors in email sends Logging user events and errors on CloudPages (and websites that interact […] The post 2 Useful Ways to Implement Logging in your SFMC Org appeared first on CloudKettle.
SaaS Metrics
AUGUST 20, 2024
What key factors should you consider when choosing web hosting for your side hustle to ensure your online success? The post How to Choose Web Hosting for Your Side Hustle first appeared on SaaS Metrics.
Subscription Flow
AUGUST 20, 2024
The 2000s were all about making payments through credit and debit cards. The 2010s were a period of uncertainty with multiple alternative payment methods entering the fray. Now, as we approach the middle of the 2020s, it has become obvious that the payments industry is undergoing significant changes. This decade is all about credit and debit cards losing ground to alternative online payment options like digital wallets and cryptocurrency.
SaaS Metrics
AUGUST 20, 2024
A clear understanding of managed hosting can revolutionize your business strategy—discover how it can empower you to thrive without a tech team. The post The Benefits of Managed Hosting Explained for Non-Techies first appeared on SaaS Metrics.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Ramp Ventures
AUGUST 20, 2024
privet strret harry, where are you? The post console exit appeared first on Ramp Ventures.
SaaS Metrics
AUGUST 20, 2024
Simplify your understanding of cloud hosting and discover how it can elevate your business to new heights—are you ready to unlock its full potential? The post The Benefits of Cloud Hosting Explained for Non-Techies first appeared on SaaS Metrics.
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