SaaStr

FEBRUARY 7, 2025

In 2022, you could blame the markets In 2023, you could blame "macro" impacts In 2024, you could still claim we were in a "downturn" In 2025 — you've run out of excuses — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) February 4, 2025 The downturn is over in SaaS and B2B. Its over if there was one at all in your category.

Software Review 235

Software Review AI Search Venture Capital AI 235

USIO

FEBRUARY 7, 2025

An efficient, flexible, and scalable payment ecosystem can drive growth, reduce costs, and improve customer satisfaction. APIs (Application Programming Interfaces) are at the heart of this transformation, enabling businesses to create customized payment workflows that meet the unique demands of their operations. The Role of APIs in Modern Payment Systems APIs act as bridges between different software systems, allowing them to communicate and share data seamlessly.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Methods 130

SaaStr

FEBRUARY 7, 2025

Dear SaaStr: Does the Bar for Success Keep Going Up in Silicon Valley? Will I Ever Be Happy? Yes in many ways the bar keeps going up. When I started in tech, a $100m exit or sale was a big deal. Then it was a $1B IPO to have made it. Today, many are gunning for a $10B IPO and Its now possible to imagine building a $1 Trillion start-up. That drives many of us.

Sales 232

Sales 232

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now “Grouping + AI” for Triage One area I’m quite excited to see AI revolutionize is “grouping + triage” workflows. There are so many of these workflows out there today, and many of them are quite manual.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

SaaStr

FEBRUARY 7, 2025

In the latest episode of SaaStr’s CRO Confidential Series, our host Sam Blond sits down with Ron Gabrisko, CRO of Databricks , to unpack the journey from $1M in ARR to crossing $3B ARR at the end of January 2025. With Databricks now one of the largest pre-IPO technology companies, with $10 billion of expected non-dilutive financing and a valuation of $62 billion, Ron’s insights are gold for any revenue leader looking to scale.

Scale 182

Scale Sales Hiring Scaling Revenue 182

Buffer Resources

FEBRUARY 7, 2025

Last year was Buffer’s first profitable year after two years of losses. This turnaround has been a huge accomplishment for our team. Given our focus on long-term sustainability and growing through revenue from customers rather than funding, it was a symbolic achievement in service of the path we’ve chosen. We closed 2024 with a net profit of $202,459.

Business 98

Business Revenue Finance Strategy 98

The Moz Blog

FEBRUARY 7, 2025

Join Peter Richman from Plug and Play as he tackles a common marketing dilemma: should you maintain multiple domains or consolidate them? Learn the key factors affecting this decision, including SEO impact, resource management, and audience targeting. Discover why larger websites often have greater pull for attracting links and traffic, and when maintaining separate domains might make strategic sense.

Management 103

Management Marketing 103

ChurnZero

FEBRUARY 7, 2025

This guest post is by Manikanda Suthan at Zoho. To win the battle against churn, CS teams need to leverage the right strategies and specialized tools. By combining a customer success platform (CSP) with a powerful CRM tool, teams can minimize churn, turning satisfied customers into loyal advocates and building a more engaged, long-term customer base.

Churn 59

Churn Data Machine Learning Artificial Intelligence 59

Teamgate

FEBRUARY 7, 2025

Cloud CRM or on-premise? Compare costs, security, and scalability to choose the best CRM for your business in 2025. Read our guide now!

Cloud 52

Cloud Business Management Sales 52

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

Kalungi

FEBRUARY 7, 2025

Is your GTM strategy aligned with your markets maturity? Learn how to assess your markets stage and execute a strategy that drives predictable revenue.

Strategy 40

Strategy Marketing Revenue Leadership 40

SaaStr

FEBRUARY 7, 2025

Quick Reality Check: 84% of customers now expect personalized experiences. And with 7,000+ companies using Customer.io to send 35B+ messages, there’s enough data to show what actually works. Let’s break down the real metrics from companies doing this right. The Customer.io Playbook: How Top SaaS Companies Drive 2-3x Better Campaign Performance Through Multi-Channel Personalization A deep dive with Jason Lyman, CMO at Customer.io Speaker Bio Jason Lyman leads marketing at Customer.io,

Scale 276

Scale SaaS B2B Scaling 276

Panintelligence

FEBRUARY 7, 2025

Organizations are tired. They're tired of sifting, sorting, and interpreting data to get no real tangible insights. That's the point of data, right? To understand why and what is happening. But it's evident that after years of being in the industry, it's not as easy as it should be. However, it doesn't need to be like that. Generative Business Intelligence (GenBI) is the next exciting innovation, saving organizations from getting lost in a sea of data.

Traceability 52

Traceability Generative AI Business Technical Review 52

SaaStr

FEBRUARY 7, 2025

Dialpad’s Top Learnings Building Its Own AI Stack When it comes to AI implementation in SaaS, most companies are still figuring out whether to build or buy. But Dialpad has been quietly building their AI advantage for over 7 years, processing more than 8 billion minutes of conversations and hitting $300M ARR along the way. At SaaStr AI Day 2025, Jim Palmer, Dialpad’s Chief AI Officer (and co-founder of TalkIQ, which Dialpad acquired), shared the tactical playbook they used to build a

AI 267

AI Scale Government compliance 267

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Revenue

ChurnZero

FEBRUARY 7, 2025

This guest post is by Sean Brookover , a CSM on ChurnZero’s award-winning CX team. Do you know who your customer teams AI champions areand are you setting them up for success? If you dont, or arent, youre missing one of the most effective ways to drive your teams AI adoption. Whats an AI champion, you ask? Even before ChurnZero launched the first AI assistant built into a customer success platform , I was experimenting with AI.

AI 78

AI Scale ChatGPT Leadership 78

Sales Hacker

FEBRUARY 7, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

Data 85

Data Sales Hiring Social Media AI Search 85