Blulogix

DECEMBER 18, 2024

By BluLogix Team Building a Monetization Framework for Long-Term Success Introduction In the competitive world of managed services, establishing a sustainable revenue model is essential for growth and profitability. Managed Service Providers (MSPs) face numerous challenges, from handling complex pricing structures to adapting to dynamic customer demands.

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Payment Features Subscription Engineering Pricing 52

SaaStr

DECEMBER 18, 2024

Databricks worth $62B, sounds like a lot but: – Crossing $3B ARR – Growing 60% (!) and >accelerating< – 80% Gross Margins – 500 $1m+ customers 20x ARR doesnt seem >that< high pic.twitter.com/5qW7jeReQc — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) December 17, 2024 So SaaS is back. Perhaps Databricks isn’t really SaaS, it’s Cloud + AI/Cloud infrastructure.

AI 250

AI Cloud Enterprise SaaS 250

The Daily Egg

DECEMBER 18, 2024

A user experience (UX) strategy is a detailed plan that outlines how you can achieve a specific vision for your customers user experience. Thats one. The post Creating A UX Strategy Your Boss and Users Both Love appeared first on The Daily Egg.

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Strategy User Experience 180

SaaStr

DECEMBER 18, 2024

Dear SaaStr: What is the best way to deal with an “unauthorized signer” on a contract in SaaS sales? A large company signed a contract to buy about $30K worth of software from us, and then the person who signed the contract said he didn’t have the authority to. I’ve been there, on both sides of it. Let me just add my personal learnings.

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Outsourcing Services Sales Hiring Software Sales 227

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Payrix

DECEMBER 18, 2024

The world of Embedded Payments saw remarkable developments in 2024, shaping strategies and innovations across the industry. In a compelling discussion on PayFAQ: The Embedded Payments podcast, Ian Hillis hosted payments veterans Ella Aguirre and Michael Veatch to reflect on the past year. The conversation unpacked notable trends, challenges, and opportunities for software companies navigating this dynamic landscape. 4 key takeaways from Embedded Payments in 2024 Takeaway #1: Maturity in Embedded

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Payments Embedded Payments Merchant Services Payment Services 130

Predictable Revenue

DECEMBER 18, 2024

Sendoso's early success didnt come from chance. It resulted from solving a real, overlooked pain point in the market. The post From 0 to 100 Customers: Channels, Challenges, and Wins with Kris Rudeegraap appeared first on Predictable Revenue.

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User Pilot

DECEMBER 18, 2024

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features.

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Data Underperforming Technical Team Outsourcing Services Technical Review 81

BetterCloud

DECEMBER 18, 2024

As winter wraps its frosty embrace around us, we can’t help but show gratitude for our incredible journey at BetterCloud. Winter also means G2s quarterly reports are out, the G2 Winter 2025 reports are here and we have exciting news to share! For the nineteenth consecutive quarter, BetterCloud stands out in the SaaS Management Software industry and were not just smiling, were doing a victory dance!

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Management SaaS Government Operational efficiency. 52

How To Buy Saas

DECEMBER 18, 2024

Nowadays, individuals and small business owners are focusing on live webinars more than ever. In 2025, the conduction of webinars has become the most important tool for building a strong relationship with potential leads. So we can say that the core purpose of webinars is to get connected with the buyers and bring them together to build a relationship.

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Payment Solutions Software Review Payments Payment Methods 52

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Chart Mogul

DECEMBER 18, 2024

Here are the highlights from the past 12 months. I’ve been reflecting on the SaaS industry’s journey in 2024. This year feels like the culmination of our collective move to the final stage of the grief cycle: Acceptance. After the ZIRP-fueled 12-year tech bull run and the sobering crash of 2022, our industry has evolved and 2025 is shaping up to be the continuation of this new chapter for SaaS.

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Technical Review Benchmarks Innovation Subscription 52

Buffer Resources

DECEMBER 18, 2024

At the beginning of 2024, we were unsure what would come out of this year. The previous year had been such a whirlwind with the rise of decentralized social and the addition of AI features that creators, brands, and platforms had all started to redefine how they would operate. It was an exciting and fast-paced turning point, making it difficult to imagine what would come next.

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Social Media Trends AI Search AI 58

Kalungi

DECEMBER 18, 2024

Tracking the right SaaS metrics might feel intimidating, but theyre the secret behind smarter decision-making and predictable growth for tech businesses.

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Metrics B2B SaaS Business 40

Buffer Resources

DECEMBER 18, 2024

You can now generate AI images and share them across your social platforms with Buffer – all thanks to Apple Intelligence and their new Image Playground app. Imagine having a creative assistant to turn your ideas into graphics in seconds. That's Image Playground in a nutshell. It's a simple way to generate unique images by describing what you want to see.

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AI Generative AI Marketing Data 55

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments