User Pilot

OCTOBER 31, 2024

While “use data to drive decision-making” sounds obvious, there’s a HUGE gap between saying it and doing it well. So, how do you get started with product analytics ? In this article, we’ll talk about: What product analytics is and why you need a solid strategy. Key steps to build and improve your product analytics strategy. How to apply actionable metrics to different SaaS business stages.

Strategy 92

Strategy Underperforming Technical Team Government Customer Lifetime Value 92

SaaStr

OCTOBER 31, 2024

What are the most common mistakes I see first time SaaS founders make? Second-time SaaS founders make other mistakes. They think they know more than they do. They spend too much. They often struggle to do things a new way. First-time founders have many positives. But they also make mistakes we tend not to make with experience. Here’s what I see most often, the Top 6 Mistakes First Time SaaS Founders Make: Incomplete understanding of business model, and how it will scale.

Scale 264

Scale SaaS Social Media Business Model 264

The Daily Egg

OCTOBER 31, 2024

Userlytics is a powerful suite of UX research tools that helps teams collect qualitative and quantitative data. Key strengths are its in. The post Userlytics Review–The Good and Bad appeared first on The Daily Egg.

Data 191

Data User Experience 191

SaaStr

OCTOBER 31, 2024

250

250

Advertisement

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Buffer Resources

OCTOBER 31, 2024

Part of being successful on Instagram — whether you're a creator or a small business — means posting consistently. But what happens when you run out of ideas? It happens — which is why it never hurts to get inspired by the great work other creators and brands are doing on Instagram.  Here are 29 great Instagram post ideas, with real-life examples, to cure your writer’s creator’s block.

Social Media 97

Social Media Interviewing Branding Trends 97

Teamgate

OCTOBER 31, 2024

In today’s rapidly evolving business landscape, startups face immense challenges and competition. To thrive and scale efficiently, these burgeoning companies must excel in managing their most valuable asset—customer relationships. This is where Customer Relationship Management (CRM) software platforms become indispensable.

Startup 52

Startup Scaling Software Management 52

User Pilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money. In this round-up, I cover 21 of the best product feedback software solutions.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

Nimble - Sales

OCTOBER 31, 2024

Effective sales pipeline management is crucial for any business looking to maintain a steady flow of deals and ensure sustainable growth. It allows sales teams to track prospects, prioritize leads, and efficiently move opportunities through each stage of the sales The post Best practices of sales pipeline management appeared first on Nimble Blog.

Management 52

Management Sales Business 52

ChurnZero

OCTOBER 31, 2024

Customer success charters are a mainstay for CS teams and strategy. But are they overdue for an update now that roughly half of CS teams own renewals and expansions? According to the 2024 Customer Success Leadership Study., charters haven’t evolved much in the past four years. Onboarding and adoption remain the top priorities, with “revenue” activities such as renewals and expansions lower on the list.

Customer Success 52

Customer Success Scale Technical Review Onboarding 52

Advertisement

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments