Mon.Feb 24, 2025

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The New Playbook for SaaS Customer Stickiness: 5 Key Lessons from Prismatic’s Revenue Leaders

SaaStr

The Market Reality: Integration is the New Must-Have Want to know what’s keeping your prospects from signing? It’s probably not your core product anymore. According to recent data, the average company now juggles 112+ SaaS applications. More critically, G2’s latest research shows integrations have become the #1 consideration for B2B SaaS buyers.

Scale 173
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How to Offer Free Shipping and GROW Profit

The Daily Egg

If youve ever wondered, Should I offer free shipping to customers?, theres only one answer: yes, you should. Free shipping is always worth it. A. The post How to Offer Free Shipping and GROW Profit appeared first on The Daily Egg.

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After You Write That Email

Predictable Revenue

This post covers what to do after your email goes out so you can improve open rates, increase replies, and turn outreach into revenue. The post After You Write That Email appeared first on Predictable Revenue.

Revenue 130
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How to Offer Free Shipping and GROW Profit

The Daily Egg

If youve ever wondered, Should I offer free shipping to customers?, theres only one answer: yes, you should. Free shipping is always worth it. A. The post How to Offer Free Shipping and GROW Profit appeared first on The Daily Egg.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Groove Networks, LLC. Acquires Kroto.one to Reinvent AI-Powered Knowledge Management

Groove HQ

For years, businesses have struggled with the same problem: keeping their customer support knowledge base accurate, accessible, and up to date. As AI-powered customer service tools gain traction, a hidden bottleneck has emerged, but a strategic leap in AI-driven customer support aims to solve this issue: AI is only as effective as the knowledge its […] The post Groove Networks, LLC.

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Enterprise ABM Through the Looking Glass: From Vendor to Strategic Partner

Inturact

Enterprise buyers don't wake up thinking about your carefully crafted pain points. Somewhere between their morning coffee and evening calls, they're calculating the cost of inaction, weighing the risks of disruption, and envisioning their company's future in an increasingly unpredictable market.

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Best Practices for Lead Assignment in CRM

Nimble - Sales

Effective lead assignment is a crucial aspect of customer relationship management (CRM). Properly assigning leads ensures that sales teams can engage potential customers efficiently, leading to higher conversion rates and improved customer satisfaction. However, without a structured approach, businesses may The post Best Practices for Lead Assignment in CRM appeared first on Nimble Blog.

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Top 10 Learnings On What Getting Acquired is Really Like From Ex-Head of M&A at Own, Rackspace, NetApp and Yahoo!

SaaStr

So few having been doing M&A and acquiring start-ups for longer than Steve Mitzenmacher. He’s been heading M&A since early days at Yahoo!, the NetApp, then Rackspace, and then mostly recently at Own Backup. And then Own was acquired itself … for $1.9 Billion! So Steve went from acquirer. to the acquired He joined SaaStr Workshop Wednesday with me and I took the opportunity to ask some of the questions about M&A I still have after many deals myself: #1.

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What Happened to My Traffic?

Tom Tunguz

Chegg filed suit against Google for changes in their algorithm forcing the company to consider a sale. They allege the Google AI Overviews feature displays Chegg’s AI-enabled Q&A homework helper. This suit stands as the first of its kind challenging Google for changing search patterns, but it won’t be the last. The data tells a stark story.

AI Search 182
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Sapphire Ventures: VC Deals in B2B Start 2025 … Down Another -8%

SaaStr

So as weve discussed recently on SaaStr, at the moment Venture Capital is in a bifurcated world. Big AI Growth rounds are absorbing enormous amounts of capital, a record amount. But ordinary B2B VC deals are down. We saw that across 2024 per EY and other data here: Whats Really Going in Venture Today: Deals Are Down, But Big AI Dollars Are Up. Per EY.

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I Can’t Get Enough of Instagram Trial Reels — Here’s How I Use Them for Best Results

Buffer Resources

Let's be reel real: no matter how well-thought-out your Instagram strategy is, you can never predict exactly how it’s going to perform. Your followers (and potential followers) are human, after all, and there is so much nuance in the way folks behave online. This is why I often advise aspiring Instagram creators and social media marketers to experiment.

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Dear SaaStr: What Are The Pros and Cons of Selling Your Company?

SaaStr

Dear SaaStr: What are the pros and cons of selling a company? Its complicated. Having a good exit is a special thing. You will make some money, perhaps even life-changing money. It will prove you can do it. It will Level You Up in the hierarchy of founders. You will have beaten the odds, and be a winner. At least by any normal standards. But as time goes by … you may see it all differently: You may see you only get so many at-bats.

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My Fourth Appearance on AI and The Future of Work

Kellblog

This is a quick post to announce my latest appearance on Dan Turchin’s AI and The Future of Work podcast. Dan , the founder/CEO of PeopleReign , has been doing AI since long before it was cool and, to give you an idea of how long he’s been podcasting about AI and the future of work, my appearance marks episode 324 of his podcast. He’s no Johnny-come-lately to the fascinating intersection of people and technology and his material is always worth a good listen.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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What, Why, and How to Combine Behavioral and Attitudinal Data to Make Objective UX Decisions

User Pilot

Ask users what they think about a product, and theyll give you opinions. Track how they use it, and youll see a different story. Users often struggle to explain whats wrong with an experience. They might mention obvious frustrations, but deeper issues might go unnoticed. So if you rely only on attitudinal data (what they say) or behavioral data (what they do), you’ll have a real hard time making smart UX design decisions.

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The Internet’s Favorite Jewelry Pieces You Need in Your Collection

SaaS Metrics

Have you ever wondered which jewelry pieces can instantly brighten your day and add a joyful sparkle to your style? Imagine exploring a collection of stunning accessories that fill you with excitement, radiate charm, and celebrate your unique personality. In todays dynamic fashion world, the internet is buzzing with incredible finds that. Read more The post The Internets Favorite Jewelry Pieces You Need in Your Collection first appeared on SaaS Metrics.

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Top Product Manager Roles at Data-Driven Companies (+Candidate Spotlight)

User Pilot

Finding the right opportunity or the perfect candidate can be challenging in todays competitive market. Thats why Ive curated a list of three top product manager openings at data-driven companies, along with standout candidates who are ready to make an impact. Whether youre hiring or job hunting, this roundup is designed to save you time and connect you with the best options available.

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YouTube: One of the Biggest Missed Opportunities in B2B Marketing

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!