SaaStr
JANUARY 15, 2024
So I have a ton of empathy overall, but burnout? Sort of. I do have empathy for founders, execs and ICs that truly left nothing on the field for 3, 4, 5 years. That truly burns you out. But even there, my empathy has limits. Because while it’s real, you gotta get help as a founder, exec or leader. You have to recruit a few great VPs and folks under you.
Buffer Resources
JANUARY 15, 2024
Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. According to one study, it also costs over $50 billion annually due to wasted resources alone. But what makes B2B content good ? Tough question. With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement
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USIO
JANUARY 15, 2024
Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies. This stability is appealing to investors and allows businesses to plan and allocate resources more effectively.
The Moz Blog
JANUARY 15, 2024
Leverage the Objective and Key Results framework to create a dynamic content calendar for your business in 2024.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
User Pilot
JANUARY 15, 2024
Looking for ways to incorporate empathy in UX design? This article shows you the tips and tricks to implement. We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Best practices for empathic design. Tools for user research and empathic UX design.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Buffer Resources
JANUARY 15, 2024
Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. According to one study, it also costs over $50 billion annually due to wasted resources alone. But what makes B2B content good ? Tough question. With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement
User Pilot
JANUARY 15, 2024
With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. This guide will walk you through what it is, why you need one, and how to build your very own dashboard. Let’s get into it! TL;DR A SaaS dashboard can be used to track important metrics and key performance indicators.
Teamgate
JANUARY 15, 2024
In the rapidly evolving digital age, Customer Relationship Management (CRM) systems have become indispensable tools for businesses of all sizes. Among the plethora of options available, Teamgate CRM and Bigin by Zoho CRM stand out, especially for small and medium-sized businesses.
User Pilot
JANUARY 15, 2024
Looking for some good UX writing examples that inspire you to create your copy? We’ve got you covered! In this article, we’ve compiled 14 great examples of product copy and a few best practices UX writers should follow to achieve similar results. Let’s dive right in! TL;DR User experience (UX) writing envelopes all the content designed to help users easily navigate through websites, apps, or digital products.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
How To Buy Saas
JANUARY 15, 2024
With so many web design agencies and developers offering their web design assets for you to download, it’s easy to get lost in their rich abundance. Today, you can find any freebie or a premium-quality web theme matching your personal or business needs. However, how can you know the chosen design is of the highest quality and built with a focus on minor details, ensuring your online project will work to its fullest power?
User Pilot
JANUARY 15, 2024
The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. It might sound exciting. But how do you know where to begin in UX design ? Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. TL;DR UX design aims to create meaningful, relevant experiences for users.
Blulogix
JANUARY 15, 2024
Subscription Billing Platform Flexibility: Adapting to Your Unique Business Needs By BluLogix Team In the dynamic and constantly evolving world of business today, the ability to adapt swiftly is crucial for success. This is especially true when it comes to choosing a subscription billing platform for your business, where flexibility stands out as a fundamental consideration.
User Pilot
JANUARY 15, 2024
Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. This is especially true when trying to implement an in-app support infrastructure within your platform. However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job!
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
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