April, 2022

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Don’t Hire a VP of Sales Everybody Loves

SaaStr

So this is a seemingly simple post, and one with a title that is purposefully a bit binary. Yes, sometimes it’s OK to hire a VP of Sales that everyone loves. But not usually. At least 9 times out of 10, if everyone on the team loves a VP of Sales, it’s the wrong hire. And this especially matters because I often see CEOs picking between 2 final VP of Sales candidates.

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Increase Revenue by Selling to Investors

Predictable Revenue

Pontus Noren joins the Predictable Revenue podcast to discuss how the outbound sales journey maps to raising investment for your company. The post Increase Revenue by Selling to Investors appeared first on Predictable Revenue.

Revenue 264
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It’s time to ditch software subscriptions

ITPro

Software firms may have grown addicted to subscriptions, but that doesn’t mean we all need to blindly follow

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Google Domains Review

The Daily Egg

When it comes to using the internet, the name most synonymous with the web is Google. So when you are creating your. The post Google Domains Review appeared first on The Daily Egg.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Revenue, Revenue Everywhere. Not a Dollar to Count

Tom Tunguz

Revenue, Revenue_USD, Revenue_new, rev2, customer_revenue. Do you recognize these? They might be the column names you might find in your BI or analytics tool. Which is the one to use? You pick Revenue_new (it’s new, after all!) and proceed with your analysis. A few minutes into the meeting with the sales team, the group startles: the data doesn’t match their expectations.

Revenue 310

More Trending

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The Average SaaS Leader Grows 54% … At $1 Billion in ARR

SaaStr

So now that we’ve been doing our 5 Interesting Learning series on public SaaS companies for a while, we can pull out a number of trends. Maybe the most jaw-dropping is just how fast the top SaaS and Cloud leaders grow … at $1 Billion in ARR. The average SaaS leader grows almost 60% (!) at $1B in ARR: Of course, not everyone is going to get to $1B in ARR :).

SaaS 317
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Generating Inbound Leads With Outbound Sales Messaging

Predictable Revenue

Eric Nowoslawski joins the Predictable Revenue podcast to discuss his top three strategies for how to create inbound leads using outbound sales messaging. The post Generating Inbound Leads With Outbound Sales Messaging appeared first on Predictable Revenue.

Sales 263
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How an Estonia-based SaaS Grew to €10M ARR by Expanding Across 3 Continents?

FastSpring

How does a small company in Estonia expand to three continents in less than seven years without funding? Last year, Messente hit €10M ARR, and they’re still growing strong. We spoke to Lauri Kinkar , Messente’s co-founder, about how they did it. Note: If you’re expanding to new regions, we can help. Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments.

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Zyro Review

The Daily Egg

Zyro (pronounced just like “zero”) is a feature-rich, affordable, DIY website builder that combines powerful tools with an excellent interface. Use it. The post Zyro Review appeared first on The Daily Egg.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Four Fundamental Innovations of Web3 that Will Upend Web2 Incumbents

Tom Tunguz

As I’ve explored web3 I’ve been forming a mental model of the major innovations powering this enormous wave of innovation. At the moment, I see four clusters: A permanent ownership record that exists beyond and outside a company. The photos I take, the movies I buy, the music I rent, the emails I write and receive, the messages I send - all of these are captive.

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5 quick ways to improve your e-commerce customer experience

Intercom, Inc.

Since the pandemic, consumer habits have really changed – shoppers have migrated online en masse, their expectations are higher than ever, and brand loyalty is harder to maintain. So, after long lockdowns and with a new type of consumer to appease, how can you ensure that shoppers will still gravitate towards your online store over the competition?

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VCs Don’t Really Ghost You. They are Just Prospects. Treat Them as Such.

SaaStr

One of the most frustrating things for founders is when VCs “ghost” them. I’m guilty of this myself, as much as I wish I wasn’t. I forget. The email box gets overloaded. It’s not an excuse, it’s not right. But the thing is, it happens. Eventually, your startup may be so hot that you can ghost VCs back. And let me tell you, the top founders do.

Startup 286
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Sales Training vs. Sales Coaching: What’s the Difference

Predictable Revenue

Learn the difference between sales training and sales coaching, the unique benefits, and why you should be using a combination of both in your organization. The post Sales Training vs. Sales Coaching: What’s the Difference appeared first on Predictable Revenue.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. As soon as I started canceling, a popup warned me that I’d immediately lose access to all paid features. . “This action will immediately downgrade your subscription.

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ClickUp Review

The Daily Egg

ClickUp is a cloud-based project management tool that strikes a delicate balance between providing the right number of features and ensuring affordability. The post ClickUp Review appeared first on The Daily Egg.

Cloud 288
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The Critical Question Facing Web3 Infrastructure Startups

Tom Tunguz

When I hosted this blog on Amazon Web Services, I used 5 products. I paid for them each in US dollars every month. One invoice. Suppose I wanted to rebuild my site on web3 using fully decentralized components. I would pay each product provider in their own token: one for storage, compute, caching/CDN, email subscription management, etc. Tokens reward the validators and the stakers powering the decentralized networks.

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Intercom’s product principles: Following design fundamentals to leave space for innovation

Intercom, Inc.

Designers at Intercom work in cross-functional teams that strive to consistently ship great products. We design simple systems that solve complex problems for our customers. That doesn’t mean we don’t obsess over user interfaces; it means spending time on the right things. Our strength lies in knowing when we should follow standard best practices for design and when we need to innovate and create something new.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Tiger Global Was Down 34% in Q1. Probably Your VCs Were, Too.

SaaStr

So the way VC funds do accounting and valuations is … weird. Most VC funds “mark-up” their investments to the price of the last round and … just sort of leave it there. If things go really bad, sometimes they’ll lower the valuation. And if it goes to $0, of course, they have to write it off. But they generally have a lot of lattitude on when to continue to carry an investment at the last round price.

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A Guide to Decentralized Biotech

Andreessen Horowitz

American biotech has traditionally been a highly centralized industry, with most companies clustered in a handful of cities and operating with teams of in-house scientists. Biotech companies are typically small startups focused on developing biologic drugs (or therapeutic platforms). When the industry first gained its footing in the 1980s, there were good reasons for its.

Startup 145
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Three-Tier Pricing Strategy for SaaS: Is It Still Ideal?

FastSpring

What’s the ideal number of subscription tiers for a SaaS company? Studies have found that three is the most common number, but is it the most optimal? That’s not what we found when we studied the pricing plans of 50 best-in-class SaaS companies for our 2022 pricing pages report. From Zero to 23 Plans, Best-in-Class SaaS Companies Customize Their Subscription Options.

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Weebly Review

The Daily Egg

Weebly offers one of the best free plans of any website builder out there. Weebly is a no-brainer if you already use. The post Weebly Review appeared first on The Daily Egg.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The Three Eras of Startup Valuations

Tom Tunguz

I used to have a clear answer to a founder’s question, “How do you value a company?” The question is just as important in conversations within a VC partnership as with founders. A valuation must have some justification to be compelling. Reflecting on this question a founder posed this week, I remembered how we came to be here, the three eras of startup pricing: cash-flow, multiples, and discount-to-future-value.

Startup 245
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Switch on the next generation of phone support

Intercom, Inc.

When it comes to customer support, there’s no substitute for the personal approach. Now more than ever, businesses are looking for a way to scale that personalized support. That’s why we’re excited to introduce Intercom Switch: the easiest way to move inbound call volume to messaging. Phone support has been carrying that personal touch for support teams for decades.

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ForgeRock: Top Startup Valuations Fell 19.95% in February and March

SaaStr

FT summarized the latest data from 2 platforms trading private shares. These platforms are used to trade shares in the largest, late-stage startups: Forge Global, which just SPAC’d / went public itself, found the clearing price for trades for top startups fell 10% in February and another 10% or so in March , after just starting to go down in January.

Startup 278
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Announcing a16z crypto research

Andreessen Horowitz

The best industrial research labs throughout history have played a critical role in pioneering much of modern technology. Two modern examples of successful research labs — both founded in the wake of radical advances in the field of artificial intelligence … The post Announcing a16z crypto research appeared first on Andreessen Horowitz.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Provable Marketing Attribution is a Boondoggle; Trust Your Gut Instead

Sparktoro

You’ve heard the marketing analytics spiel before. It goes something like: Marketing journeys are long, complicated, multi-channel paths. Tracking them is always imperfect, but if you employ an extensive, expensive, difficult-to-configure combination of tools, tracking systems, and deeply talented statistics professionals, you can build a high-quality, predictive attribution modeling structure that approximates reality with relatively minor gaps.

Marketing 144
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Is CRO Different for SaaS? (Interview with Growth Expert Frederic Linfjärd)

FastSpring

Is conversion rate optimization for SaaS and software different than traditional A/B testing for ecommerce? Is it all about getting people to click the “buy” button (like it is in Ecommerce)? Or is there more to it? I sat down with growth expert (and current director of growth at Planday) Frederic Linfjärd — and I asked him what he thought about these questions.

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Imagine You're a Venture Capitalist.

Tom Tunguz

Imagine you’re a venture investor. You find a great company. You buy 16% of the company for $8m at $50m post-money valuation. Six months later, the company raises $100m at $500m. Things have gone very well. Your 8m has 10xed. Naturally, you ride an imaginary horse around the room, galloping with glee. Now you face an important strategic question: Do you invest your full pro-rata of $8m?

Finance 219