August, 2022

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Setting Up Compensation Plans for SDRs Effectively

Predictable Revenue

Graham Collins joined the Predictable Revenue podcast to discuss how to set up more effective compensation plans for sales development reps (SDRs). The post Setting Up Compensation Plans for SDRs Effectively appeared first on Predictable Revenue.

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Only 11% of Public SaaS Companies Sell Just to SMBs

SaaStr

SMB SaaS has a lot going for it: – Millions of them – Short sales cycles – Easier compete. But, it's often hard to get to $100m ARR selling just to SMBs. So I took a look at the BVP Nasdaq index. Only 11.8% sell just to SMBs pic.twitter.com/Po1I2aMaBK. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 26, 2022.

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Best Landing Page Creation Tools Compared

The Daily Egg

Multipage websites are a great way for your audience to get to know you, but in this crowded market, you need the. The post Best Landing Page Creation Tools Compared appeared first on The Daily Egg.

Marketing 315
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Growth is No Longer the Best Predictor of a Software Company's Value

Tom Tunguz

In 2020, revenue growth was the most important factor explaining a public software company’s forward multiple. The formula has changed since then. Net income has surged to the highest correlate of a public software company’s multiple surpassing revenue growth. Narratives published in newspapers trumpeting the importance of profitability correctly assess investor sentiment on stock exchanges.

Software 363
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Consultative Sales Approach Strategies

Predictable Revenue

What is consultative sales and how can it help you win more business? These 7 consultative selling strategies will help you stand out from the competition. The post Consultative Sales Approach Strategies appeared first on Predictable Revenue.

More Trending

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Top 6 Tips for a Successful SaaS Customer Engagement Strategy

Totango

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. Proactive interactions with your customers can increase satisfaction and retention, driving repeat business and referral revenue. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy.

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What is Cash-adjusted EBITDA

The SaaS CFO

At some point in your SaaS journey, you will be asked about your EBITDA. And then someone will calculate your cash-adjusted EBITDA. Say what? EBITDA represents Earnings Before Interest, Taxes, Depreciation, and Amortization. It’s a widely used measure of financial profitability. EBITDA attempts to eliminate non-cash and non-operating items. Over the long run, it measures […].

SaaS 98
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Dear SaaStr: How Do I Deal With Investors That are Unhappy With The Company?

SaaStr

Dear SaaStr: How Do I Deal With Investors That are Unhappy With The Company? Be transparent. And show them an honest, data-driven path to a better future. First, investors get most upset when founders hide things. And founders tend to hide things more when times are tougher. So … share more: Make sure you send a monthly investor update out ASAP after the month ends.

Finance 266
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The Complete Guide to Buying an Ecommerce Business

The Daily Egg

With so much competition, getting into the ecommerce space can be challenging. Cutting through the noise and succeeding online requires a solid. The post The Complete Guide to Buying an Ecommerce Business appeared first on The Daily Egg.

Business 317
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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The Trillion Dollar Empire that Started with a Coupon

Tom Tunguz

This is a paper bond from the US Treasury dated 1976. This piece of paper guarantees its holder $5000 on August 15, 1986. At the bottom, four coupons entitle the holder to $200 at the maturity date on the top right. The coupons represent the interest on the bond. Those four little coupons would lead to the creation of a $2 trillion bond behemoth. Prior to the early 70s, investors bought bonds & held them until maturity.

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The Financial Impact of Breaking Down Your Revenue Organization Silos

Predictable Revenue

Tayler Barron joins the Predictable Revenue podcast to discuss breaking down the silos between marketing, outbound sales, and customer success in your organization. The post The Financial Impact of Breaking Down Your Revenue Organization Silos appeared first on Predictable Revenue.

Revenue 258
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Announcing our new guide ‘Supercharge Your Support: How In-context Support Can Boost Your Bottom Line’

Intercom, Inc.

10Today, retaining customers is more valuable than acquiring new customers. But facing economic uncertainty coupled with fewer resources, support teams need to work smarter, not harder to increase loyalty. Learn how in our new guide. In today’s digital era, customer expectations are rising but many support teams lack the modern tools and strategies needed to provide personal, efficient support at internet scale.

Headcount 237
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Is Usage-Based Pricing Right For Your SaaS?

FastSpring

According to an OpenView survey, by 2023, 56% of SaaS companies will be using or expecting to test usage-based pricing, which they define as “a pricing model that enables customers to pay for a product according to how much they use it.”. Usage-based pricing (UBP) — or consumption pricing — is based on the amount of usage of a specific metric, such as gigabytes of storage used or the number of API calls made — over a period of time.

Pricing 137
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Fenwick: Down Rounds Aren’t Really Happening Much. But Later Stage Prices Have Fallen Quite a Bit.

SaaStr

Fenwick, one of the bigger Silicon Valley / tech law firms put out its quarterly report on the venture market , sourced from 194 deals that actually closed in Q2’22, and I found the way the data was presented super helpful given all the drama in the venture markets, on twitter, etc. A few learnings: #1. Yes, while downrounds have increased, there still aren’t very many of them.

Pricing 312
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Best Keyword Research Tools Compared

The Daily Egg

In the vast landscape that is the internet, keywords play a crucial role in connecting your website with the customers who need. The post Best Keyword Research Tools Compared appeared first on The Daily Egg.

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How to Structure a Startup Sales Team for Optimal Land & Expand

Tom Tunguz

Last week, Office Hours welcomed Bill Binch, former CRO at Pendo, EVP Worldwide Sales at Marketo & operating partner at Battery to share his views on building world-class sales organizations. Bill & I exchanged emails about Deliberately Underselling as Sales Strategy. I asked him to share his views on land & expand team structure & quotas.

Startup 284
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How To Optimize Your Sales Booking Process

Predictable Revenue

Tanya MFK joins the Predictable Revenue podcast to discuss how to optimize your appointment setting process for an improved show rate and better sales meetings. The post How To Optimize Your Sales Booking Process appeared first on Predictable Revenue.

Sales 255
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Drive retention from customer support with 4 easy steps

Intercom, Inc.

Customer retention has never been more critical to business success than it is today. With increasing business costs and reduced headcount, companies are feeling the squeeze as they also grapple with rising consumer expectations. That’s why companies should look to support – and retain – the customers they have. Shifting focus to customer retention can actually be twice as powerful as customer acquisition.

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Investing in Flow

Andreessen Horowitz

Our nation has a housing crisis. The demographic trends driving America’s housing market are impossible to ignore: our country is creating households faster than we’re building houses. Structural shortages in available homes for sale push housing prices higher, while young … The post Investing in Flow appeared first on Andreessen Horowitz.

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Dear SaaStr: What Do You Do To Stop Customers From Abusing Free Trials, Sharing Accounts, etc.?

SaaStr

What are some techniques SaaS companies use to combat trial abuse / people trialling multiple times? My advice: Just let it go. At least for now, and probably a very long time. A lot of things will drive you a bit nuts when you are small: Folks that do repeat free trials. Folks that share accounts. Early customers that got “too good of a deal”. Customers that use a cheaper edition they aren’t entitled to.

Scaling 303
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How to Start an Affiliate Marketing Business

The Daily Egg

Affiliate marketing has a definite allure. It’s a lucrative business that continues to generate income even when you’re off the clock. But. The post How to Start an Affiliate Marketing Business appeared first on The Daily Egg.

Marketing 314
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Don't Look Now But Web3 Companies are Beginning to Trade Like their Web2 Counterparts

Tom Tunguz

This chart shows the relationship between the top 100 public projects’ revenue and their trailing revenue multiple. There’s none. The correlation asymptotes to zero. At least when looking at the ecosystem as a whole. But let’s break the data down by category into the top 5 by revenue: L1s (blockchains), DEXs (decentralized exchanges), Credit (lenders), NFT Marketplaces (buy & sell Bored Apes), & Yield Aggregators (systems to maximize interest rates on deposits).

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Why Apple is building two different smartglasses platforms

IT World

A revolution is coming. And even the general public understands it has something to do with headsets, goggles or glasses. But what is the reality of the coming revolution, exactly? Virtual reality (VR), augmented reality (AR), extended reality (ER), mixed reality (XR)? Meta CEO Mark Zuckerberg changed the name of his company from “Facebook” to “Meta,” then miraculously convinced the media to refer to all of these realities as “the metaverse.

Trends 141
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Building a company to be proud of: Intercom recognized as one of the best places to work

Intercom, Inc.

Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. We’ve never strayed from our vision, and we’ve stuck to our values – that’s allowed us to attract incredibly talented, innovative people with different, invaluable perspectives, to achieve our mission of making internet business personal. “ 92% of our employees said they would

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Playing Bigger vs. Playing To Win: How Shall We Play the Marketing Strategy Game?

Kellblog

“I’m an CMO and it’s 2018. Of course I’ve read Play Bigger. Duh. Do you think I live under a rock?” — Anonymous repeat CMO. Play Bigger hit the Sand Hill Road scene in a big way after its publication in 2016. Like Geoffrey Moore’s Crossing the Chasm some 25 years earlier, VCs fell in love with the book, and then pushed it down to the CEOs and CMOs of their portfolio companies. “Sell high” is the old sales rule, and the business of Silico

Strategy 138
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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5 Interesting Learnings from Toast at Almost $800,000,000 in ARR

SaaStr

So we took a look at Toast just after it IPO’d. Times were good then, and Toast was worth $24B. Fast forward to today. and there’s not much to criticize Toast for. They dominate a large market, and are growing almost 60% at $800m in ARR! And yet, the markets are tough today, and Toast is now worth less than $10 Billion, despite executing admirably.

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Best Online Business Banking Compared

The Daily Egg

It’s no secret that people have no time to visit the bank. With online banking, you get the same services and convenience. The post Best Online Business Banking Compared appeared first on The Daily Egg.

Banking 314
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The Math Behind Starting a Successful Software Startup

Tom Tunguz

How much value does a successful software startup create per dollar of venture investment? About 10x, though it’s volatile. Let’s call the value generated per venture dollar the MOIC (multiple on invested capital). MOIC = value_at_exit / total_VC_dollars_raised. Over the last 30 years, a venture dollar invested in a successful US software startup generated $10 of value.

Startup 273