July, 2024

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Top 10 Mistakes I See New VP of Sales Make The First Week on the Job

SaaStr

So lately I’ve watched a lot of new VPs of Sales crash and burn when they start. Is it their fault? The CEO’s? The VCs? It really doesn’t matter in the end. One thing I do know is a lot of mistakes are avoidable. You’re going to possibly laugh at a few, but here are the Top 10 Mistakes I’ve Seen New VPs of Sales Make The First Week on the Job.

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How We're Preventing Breaking Changes in GraphQL APIs at Buffer — and Why It's Essential for Our Customers

Buffer Resources

⚡ At Buffer, we’re committed to full transparency — which means building in public and sharing how our engineers work. You’ll find more content like this on our Open Blog here. We’ve all experienced it at some point — a change is deployed to an API and suddenly, clients stop working. User experience deteriorates, negative reviews start coming in, customer advocacy starts dealing with requests, multiple engineers start digging into the issue, and it quick

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The Battle for AI Gravity

Tom Tunguz

During the era of big data, data gravity was the core strategic imperative. Wherever the biggest dataset resided, customers ran their compute workloads that generated all of the profit and revenue growth for the last generation of data companies. Today, the battle is for AI gravity. Why? AI requires orders of magnitude more compute than other workloads, so there’s much more money & profit to be made serving customers running them.

AI 306
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Three Ways SaaS Organizations Can Create Recurring Revenue Without Spending a Dime

USIO

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. While many strategies involve significant investments in marketing, sales, and technology, there are also effective methods to boost recurring revenue that require minimal financial outlay. Here are three ways SaaS organizations can create recurring revenue without spending a dime. 1.

Payments 306
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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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OneStream: Benchmarking the S1 Data

Clouded Judgement

Recently OneStream their initial S1 statement. A S-1 is a document companies file with the SEC in preparation for listing their shares on an exchange like the NYSE or NASDAQ. The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more.

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Coate: We Have a 25 Year IPO Backlog. But Software Will Bounce Back Soon.

SaaStr

So Coate a leading multi-stage VC firm put up a ton of great data in its East West conference. A few that I thought we were super helpful for SaaS folks: “At the 8th annual East Meets West (EMW) conference, we gathered technology leaders from around the world for three days of thought-provoking conversations and connection building. We kicked off the event with our annual “Coatue View on the State of the Markets” to provide an outlook on the macroeconomic landscape that helps guide our vi

Software 330
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30 Days of LinkedIn Post Prompts to Help You Build Your Following + Personal Brand

Buffer Resources

As a professional, there’s no better way to future-proof your career than building your personal brand on LinkedIn. Establishing yourself as a thought leader and building an engaged audience on the platform can help generate new customers for your business, exciting job opportunities, and even paid side projects as a B2B (or B2C) creator.  I’ve been focused on building a personal brand on LinkedIn since mid-2022 (that’s just about two years at the time of writing this),

Branding 123
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AI Pricing Strategies for SaaS Companies Offering Copilots

Tom Tunguz

Pricing an AI product will be a defining question in software for the next few years. AI products offer productivity gains. But greater productivity may reduce the demand for seats over time, ultimately decreasing the size of software markets. We can observe the market trends today across some of the larger SaaS companies who offer AI pricing. Company Product Base Price AI Price Ratio Github Github Enterprise 21 10 0.67 Gitlab GitLab Duo 19 20 1.05 Google Workspace Business Plus 18 20 1.11 Loom

AI 276
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Credit Card Surcharge Guidance: A State-by-State Overview of Surcharging Laws

Stax

Credit cards are incredibly convenient as a payment method. The modern-day merchant simply can’t afford not to accept them at their business. Unfortunately for them though, credit card payments come with a cost. For perspective, US businesses paid a staggering $100.77 billion in fees for accepting Mastercard and Visa credit cards in 2023. This was, in fact, the first time that swipe fees for these two card networks crossed $100 billion.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Clouded Judgement 7.12.24 - The Red Queen Effect

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Red Queen Effect I strongly believe in two competing truths with respect to AI and its impact - the size of the prize will be bigger than we imagine now, BUT we’ll overestimate it in the short term. I believe this sums up a lot of the debates around “too much capex too little revenue.” It’s just too early draw any long term conclusions

Cloud 288
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Join FastSpring at ChinaJoy 2024!

FastSpring

Join us in Shanghai at ChinaJoy and discover how we can help you unlock the full potential of your video game sales! Find us in the B2B Hall W4 – Booth # B286. The 2024 edition of ChinaJoy, themed “Stay True, Game On,” is scheduled from July 26th to 29th at the Shanghai New International Expo Center (SNIEC). This year’s event will focus on deepening player experiences and supporting international growth for game companies. “ ‘Stay True’ is to express the deep love and per

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Everyone’s Adding AI. But That Doesn’t Mean It’s Accelerating Growth.

SaaStr

So obvious AI is a generational change in software. Where it will exactly all go we can’t 100% predict. But there’s a general sense of the Haves and Have Nots. That the Open AIs, Microsofts and Databricks “get it”, that Nvidia is the fuel, that all the hot start-ups are AI native and still raising at unicorn valuation … and that many SaaS leaders are sort of being left in the dust.

AI 322
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28 Simple, Free SEO Tools to Boost Your Search Rankings in 2024

Buffer Resources

Whenever I dream up a home improvement project for my place, I work the smartest and fastest when I have the right tools. It’s amazing the difference a good tool can make – and the extra time it takes to get work done without a helpful tool. The same principle applies to  digital marketing. How can you work smarter and faster with SEO?

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Select avg(Moby Dick) limit 2 sentences

Tom Tunguz

The SQL statement above is a quote from our recent Office Hours with Benn Stancil. It’s not a SQL statement that would work today in a cloud data warehouse. But an LLM would understand it : summarize the book Moby Dick in two sentences. Sure enough, ChatGPT answers the question : This pseudocode blends the structured queries of data analysis with the unstructured data contained in a classic novel.

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Digital Payments: 12 Digital Payment Options to Consider Accepting in Your Business

Stax

It’s no question that the world has been digitally transformed — both in business and in life. We can hail a ride from a mobile app, and our transactions for all sorts of goods and services can be easily paid for from our phones. Physical wallets are phasing out, left behind in favor of digital wallets and other digital payment options. All you need to use a digital wallet is a smartphone.

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The Fourth Industrial Revolution: The Intelligence Revolution

Clouded Judgement

Subscribe now Innovation follows exponential curves. The First Industrial Revolution started in ~1760 and mechanized production - we moved from creating goods by hand to creating goods with machines. The Second Industrial Revolution (the Technology Revolution) started in ~1870 and was characterized by rapid industrialization, technological innovations such as electricity, the internal combustion engine, and the expansion of railways and telegraph networks, which further transformed economies and

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Guide to Developing Habits for Sales Success

Predictable Revenue

This conversation highlights how routines and prioritizing personal and professional goals can significantly enhance sales performance. The post Guide to Developing Habits for Sales Success appeared first on Predictable Revenue.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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5 Interesting Learnings from OneStream at $480,000,000 in ARR

SaaStr

So we’ve finally got another SaaS IPO gearing up — OneStream. It’s SaaS for CFOs and financial operations, a large but somewhat under-discussed category. SAP and Oracle are very strong here. Founded back in 2010 (SaaS takes time!) with first customers launched in 2012, the metrics today are very strong: $480,000,000 in ARR Growing 34% (strong) 98% GRR (!

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Social Media Automation Strategy: 10 Tasks You Can Automate

Buffer Resources

You’re spinning multiple plates at once as a social media marketer. Brainstorming content ideas, scheduling posts, replying to comments, analyzing your social media marketing performance, tweaking your marketing strategy based on data — and repeating it all over again day in and day out for multiple social media platforms. Whew. It takes some elbow grease to keep the wheels spinning.

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Punctuated Equilibrium in AI : Is it Better to Be A First Mover or A Last Mover?

Tom Tunguz

Machine learning advances tend to evolve in bursts. Researchers publish a new paper with a newly discovered technique. It launches the industry forward & more researchers rapidly iterate to improve it further. Progress looks like this - a series of S curves one after another. No one knows the time period between the rapid progress or the slope of the curves or how much progress we’ll make during one of these curves.

AI Search 263
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FastSpring Levels Up Your Game Monetization at devcom & gamescom 2024!

FastSpring

Get ready to level up your game’s revenue potential at devcom and gamescom 2024! The video gaming world is converging on Cologne this August, and FastSpring is ready to level up your game monetization strategy. As a global D2C payment platform for video games, we’re excited to be on site at both events to show how we can help you streamline payments, boost sales, and go direct-to-consumer (D2C) without sacrificing convenience. devcom: Level Up Your Monetization Strategy Join us at Bo

Payments 158
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Clouded Judgement 7.5.24 - Declining Growth

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Happy 4th! Declining Growth Everyone knows that growth as declined across the board over the last couple years. But by how much? I wanted to share a couple charts. The chart below shows the median NTM growth rate of the software basket I track.

Cloud 184
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The advantages of an expert-guided implementation of digital payment solutions

Payrix

Why there’s greater value in a payments integration supported by white-glove service than a DIY, documentation-driven approach The decision to embed payments into your software platform as a key part of your growth strategy is a significant starting point from which you can create new value and revenue streams for your business. It’s a major milestone that can set you up for profitable opportunities ahead.

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What it Takes to Get Funded in 2024 with SaaStr CEO and Founder Jason Lemkin

SaaStr

What does it take to get funded in 2024? Jason Lemkin shares the answer during Workshop Wednesday, held every Wednesday at 10 a.m. PST. Some of this stuff you’ll know, and some of it you won’t. What’s driving VCs today? Let’s find out. Venture capital is the same as before but different. It’s a weird world where seed valuations are at an all-time high.

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Press Releases Are My Secret to Marketing on a Small Budget: Here’s How I Do It With No PR Background

Buffer Resources

When my sister and I started Vinat to make buying wine online more accessible, I thought that any kind of PR was going to be prohibitively expensive for our small brand. Previously, I had worked in corporate finance, so I knew exactly how much the companies I worked for spent on engagements with PR firms. And then we attended a webinar where we learned about platforms that help businesses write and publish press releases that get picked up by major news outlets like The Associated Press.

Marketing 107
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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The Future of Blockchain Data : Our Investment in Allium

Tom Tunguz

Large scale ETL (extract, transform, load) processes are a critical part of any data pipeline. They are responsible for moving data from one place to another, transforming it into a usable format, and loading it into a destination system. In the world of blockchain, these processes are even more complex. In web2, the engineering team building a payment processing system will convey to the analytics team the data schema.

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Develop a Winning KPI Strategy for Your Game Marketing

FastSpring

With so many marketing channels to manage to promote your game, combined with the complexity of monetizing your games on multiple platforms, in PC marketplaces, or even D2C via your own webshop, your head might be spinning keeping up with where to focus your efforts. In this episode of Growth Stage, we interview Adam Lieb of Gamesight about his thoughts on: Why video game marketing is so complex.

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Clouded Judgement 7.26.24

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Big Week of AI! This week had a number of important AI announcements. Meta released Llama 3.1. OpenAI announced SearchGPT , their Google / Perplexity competitor. Mistral announced Mistral Large 2 , their newest flagship model.

Cloud 144