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In my last post I wrote about the problem with month-over-month growth rates. One of the issues I talked about was that when your revenue plan numbers are based on a constant m/m percentage growth figure (i.e. you're projecting to grow exponentially), your short-term objectives are likely too low relative to your longer-term goals. As an example, I showed a (fictional) SaaS startup that wants to grow from $1,000 in MRR to ~ $85,000 in MRR within one year.
With 150,000+ people jamming into Dreamforce earlier this year, I think it’s fair to say that this "SaaS thing" is for real. Customers are definitely getting smarter about how to use software-as-a-service (SaaS) solutions, and vendors are getting smarter about how to build and sell them. But even so, a few persistent myths on how to market SaaS solutions still linger.
As a startup scales and surpasses its first organizational breaking point of 8 employees, it’s time to start thinking about organizational design. The strategy a startup chooses in their market should determine their organizational design. In the First Round Review profile of Paul Arnold , the Head of Operations at AppDirect, Paul shares the challenges the initial organizational structure created as the company grew 5x in less than a year.
In case you’ve missed them or are in serious need of sales motivation quotes, here are all 30 videos we published this month. Theoretically, since each video is less than a minute long, you could watch them in half an hour. Although we can’t guarantee what will happen to you if you do!
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Working on a startup? Have a 800 pound gorilla you're trying to disrupt? That's awesome. But here's a tip: Don't talk about disrupting them. The first rule of disruption is: You do not talk about disruption. Why is this so important? Why shouldn't you declare to the world (and the tech press) that you're going after the big kahuna? Doesn't the media love a great David and Goliath story?
Recent news that Gilt Groupe is looking to be acquired by Hudson’s Bay Co., the parent company of Saks Fifth Avenue, is a sobering reminder that the flash sales model…. The post The future is clear for flash sales sites that can’t keep customers appeared first on ReSci.
Recent news that Gilt Groupe is looking to be acquired by Hudson’s Bay Co., the parent company of Saks Fifth Avenue, is a sobering reminder that the flash sales model…. The post The future is clear for flash sales sites that can’t keep customers appeared first on ReSci.
After a startup attains product market fit and begins to exceed the first breaking point of the startup management structure around 10 employees, it’s time to codify the company’s values. The values of the company are the most concrete way for a business to determine whether candidates might make good employees. At two separate SaaS Office Hours recently, we heard similar stories from Maia at Greenhouse and Pete at Optimizely.
Last night, SaaS Office Hours at Redpoint welcomed Maia Josebachvilli , the VP of People and Strategy of Greenhouse. Maia is a thought leader in human resources. Specifically, she champions a metrics-based approach for developing world class recruiting teams. Because of her position, Maia has observed recruiting patterns in hundreds of companies, and has developed best practices for startups.
When I was at Google, we worked with a user experience team frequently to help us design changes to the AdWords front end. After having reviewed our designs within our product team for weeks, we often thought the design was complete and foolproof. But we were consistently proven wrong by the UX team whose work surfaced face-slapping oversights. At UserOnboarding , Samuel Hulick has taken this approach with more than 40 different on-the-mark and a bit irreverent UX critiques of many top internet
The fundraising markets have infused more cash into startups in 2015 than in any year since 2001. But, the venture backed IPO markets touched five year lows and whispers of a bubble have become a meme in the past six months. What’s really going on? And should that impact when founders start companies? No one can time the financial markets. If you can, you should be trading stocks, bonds and options and retiring very soon.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Last week, I was chatting with an old friend who after I told her how busy and ragged I sometimes felt, she asked me, “Are you present?” To which I immediately replied, “At work?” And she laughed, and said, “I meant at home, but I have my answer!” The conversation reminded me of a man at Google named Chade-Meng Tan.
The Ultimate Software Company is a $5.5B market cap provider of SaaS Human Capital Management software. Founded in 1996, the company initially sold licensed software and migrated to multi-tenant SaaS in 2002 with a product called UltiPro. Today, more than 82% of revenues are subscription dollars. The company serves the mid-market and enterprise customers with a broad software suite that includes Payroll, Human Resources Management Software (HRIS), Benefits Management, Time Clock and a Self Servi
SaaS Enabled Marketplaces employ elegant business models. They are verticalized SaaS companies that manage a marketplace to create winner-take-all market dynamics. SEMs can generate revenue in four ways: charge the buyer and/or supplier a software fee & charge the buyer and/or supplier a marketplace fee. In addition, a startup must determine what rake to charge.
Want to sell to large organizations but don't know how to navigate the complex sales cycle? Closing enterprise deals can be a lucrative way of growing your SaaS business—or a long, treacherous process, leaving you with nothing to show for it.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
You’ve been on the phone with your prospects for a while, and your sales game is on fire. You’re pumped, and ready to seal the deal. Then they pop the question: “We’d like to get a sense of your business from customers similar to us. Can you provide some references for us?
You love your product—it’s been your baby from day one. You pour all your time, energy and money into building it. Sticking a price tag on this effort is harder in some ways: How do you put a number on all of your hard work and energy? How do you communicate enduring value with a dollar sign?
Your product has a bit of traction, but you can already tell it’s not going to push your business to the heights you want to achieve. The feedback you get is positive but lukewarm—not enough to keep your business afloat.
For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Some people will tell you the secret to driving SaaS sales is a great onboarding experience. Others might tell you that it’s all about customer success. Are they right? Well … yes and no.
Working on a startup? Have a 800 pound gorilla you're trying to disrupt? That's awesome. But here's a tip: Don't talk about disrupting them. The first rule of disruption is: You do not talk about disruption. Why is this so important? Why shouldn't you declare to the world (and the tech press) that you're going after the big kahuna? Doesn't the media love a great David and Goliath story?
Holidays are a good time to understand what your customers really value, and bring the same practices into the new year. Despite being trained for many years to go in-store on Black Friday, this year customers showed a clear preference for shopping online. Despite the success of eCommerce…. The post 3 ways to keep customers coming back after the holidays are over appeared first on ReSci.
Thanksgiving weekend still comprised the biggest shopping days of the year for 2015, but a closer look at this year’s data shows the tide is starting to turn. Black Friday as we know it is already dead; customers are going online…. The post Thanksgiving Weekend Retail Recap appeared first on ReSci.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
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