May, 2021

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4 Tips To Earn Respect as a Young SaaS CEO

SaaStr

While age ultimately doesn’t matter — results do — in SaaS, starting off as younger-than-average can create stress in a sales- and customer-driven environment. But Aaron Levie started Box at 19, Mark Zuckerberg and Bill Gates dropped out at 19-ish, you know all this. So some hacks: Start with SMBs. It’s easier to get taken seriously, not just as a CEO, but also as a company, with smaller businesses.

SaaS 266
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Slowing Down to Speed Up

Predictable Revenue

Dr. Snyder is a psychologist and productivity coach who helps business owners discover the motivation, systems, and strategies to get more done in less time. The post Slowing Down to Speed Up appeared first on Predictable Revenue.

Revenue 226
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5 Key Principles Of Good Website Usability

The Daily Egg

It’s true, easy usability has become mandatory for a site to be considered well designed. Over the past few years, we have gotten used to certain standards in web design. In order to make a lasting impression on your visitors, you need to build experiences that go beyond those of a plain, usable website. This […]. The post 5 Key Principles Of Good Website Usability appeared first on The Daily Egg.

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The Inflationary Forces in Startupland

Tom Tunguz

Over the last ten years, the 75th percentile post-money valuation of a cloud software or infrastructure company has grown 11% annually. In 2021, the post-money valuation has spiked 60% from $48.1m to $77.0m. While not as hyperbolic an inflation rate as copper or lumber, the price trajectory of early stage cloud startups does result from a similar supply demand/imbalance.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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How the pandemic has changed customer support forever

Intercom, Inc.

The COVID-19 pandemic has had an irreversible impact on how the world does business. Over the last year, companies have had to pivot to digital-first ways of working overnight; supply chains and distribution facilities worldwide have been majorly disrupted; and, in the midst of all this uncertainty, consumers have (understandably) been more anxious and frustrated than ever.

More Trending

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5 Interesting Learnings from Monday.com at $240,000,000 ARR

SaaStr

So Monday.com has filed to IPO with some pretty incredible numbers, especially considering just how competitive the space is. At $240m in ARR, they are growing a stunning 85% year-over-year! And that’s with direct and indirect competition from Asana, Atlassian, Clickup, Wrike, Smartsheet, Notion and so many others. Pretty incredible for a product that just launched in 2014.

Scale 360
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Destroying Objections like a Neuro-Linguistic Programming Expert

Predictable Revenue

Paul Ross is a Master Practitioner of Neuro-Linguistic Programming. For the past 30 years, he’s taught tens of thousands of people the power of language to persuade, sell, heal, turn stumbling blocks into stepping stones, and pain into passion. The post Destroying Objections like a Neuro-Linguistic Programming Expert appeared first on Predictable Revenue.

Revenue 279
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5 Easy Steps to Build a WordPress Website

The Daily Egg

Making a website was a time-consuming and expensive project. Business owners had to hire agencies that would charge a bomb to build a professional and somewhat boring-looking website. Times have changed, thankfully. Today, we have WordPress. WordPress is a content management system that has made everything more convenient, inexpensive, and just easier.

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The Cost of Cloud, a Trillion Dollar Paradox

Andreessen Horowitz

There is no doubt that the cloud is one of the most significant platform shifts in the history of computing. Not only has cloud already impacted hundreds of billions of dollars of IT spend, it’s still in early innings and … The post The Cost of Cloud, a Trillion Dollar Paradox appeared first on Andreessen Horowitz.

Cloud 145
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Building high-performing teams through continuous improvement

Intercom, Inc.

At Intercom, we’ve always focused on building excellent products which our customers value and love. Continuing to meet this goal as we scale means constantly re-evaluating how our teams work to keep performing at our very best. There is no “one size fits all” approach to building high-performing teams. Once you find a winning formula, it doesn’t stay relevant for long.

Metrics 239
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Technical SEO Audits: Tips For Successful Implementation

Neil Patel

According to BrightEdge, 68 percent of all online experiences start with a search engine , and 53 percent of website traffic comes from organic search. Yet, only 0.78 percent of these searchers click results on the second page of Google. That means if you’re not showing up on the front page of the SERPs, you aren’t getting traffic. It’s clear why SEO is a top priority for marketers.

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HubSpot’s Growth Accelerates to 41% at $1.1B in ARR. And New Customers Grew Even Faster.

SaaStr

Hubspot didn't just grow an incredible 41% in Q1'21 to $1.1B in ARR. It accelerated. * Revenue growth accelerated from 32% to 41% * And new customer growth accelerated to a crazy 45% YoY * All while keeping ACVs constant at ~10k. They did it the hard way, with SMBs. — Jason BeKind Lemkin (@jasonlk) May 6, 2021. We last checked in with HubSpot as they crossed $1B ARR , and ordinarily, it would be a little quick to check back in.

SMB 359
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Leveraging Artificial Intelligence for Maximum Sales Leads in Pharmaceutical Business

Predictable Revenue

Let's take a quick look at some of the ways AI can be leveraged to maximize sales and lead generation for pharmaceutical businesses. The post Leveraging Artificial Intelligence for Maximum Sales Leads in Pharmaceutical Business appeared first on Predictable Revenue.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Bluehost Vs. DreamHost

The Daily Egg

You’ve probably heard of Bluehost as one of the biggest names in web hosting, but it’s not the only service out there. DreamHost got its start around the same time and offers just as much when it comes to keeping your site running. Both have great overall performance, and you can’t go wrong with either. […]. The post Bluehost Vs. DreamHost appeared first on The Daily Egg.

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Reducing Product Risk and Removing the MVP Mindset

Casey Accidental

I originally wrote this piece internally at Eventbrite and thought it might be valuable to folks who do not work at Eventbrite as well. Slightly edited to remove Eventbrite jargon. What is the right way to build products? Earlier in my career, I would have told you everything should be AB tested, and that you should build only as little as you need to validate a hypothesis.

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Core responsibility: How we scaled our core technologies team

Intercom, Inc.

It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? As Intercom’s product matured, our product teams needed to expand the depth and breadth of their technology expertise in order to support the features we were building for our customers.

Scale 216
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How to Set Up a Bing Ads Campaign

Neil Patel

With more than a billion unique monthly visitors , Bing is a hugely popular search engine. Sure, it’s nowhere near as popular as the world’s biggest search engine, Google , but it’s an impressive and powerful platform in its own right. In fact, if you’re running a paid ads campaign, it could be a mistake to ignore Bing and all the possibilities it can offer you.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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How to Avoid Being Replaced as CEO by Your VCs

SaaStr

Worried about a bunch of VCs replacing you? You should be a little worried, probably. A ways back, a CEO that I know fairly well was fired by a VC. Strange thing was, the VC didn’t talk to the rest of the board. Who didn’t agree. So he got un-fired. Awkward. CEOs getting replaced and fired in start-ups doesn’t happen every day.

Finance 348
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The Anatomy of a Cold Call

Predictable Revenue

Gabrielle is a sales dev leader who believes in empowerment, advocacy, and enlightenment with expertise in sales leadership, sales training, sales management, sales coaching, sales enablement, and cold calling. The post The Anatomy of a Cold Call appeared first on Predictable Revenue.

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Ooma Review

The Daily Egg

Ooma is a leading VoIP phone service for residential and business customers. With affordable prices and a free plan, customers can set up a complete phone system with voicemail, call forwarding, call blocking, and various other features to tailor their system to their needs. Although Ooma is for home or business, we especially love it […]. The post Ooma Review appeared first on The Daily Egg.

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NFT Virtual Summit: The Videos

Andreessen Horowitz

Non-fungible tokens (NFTs) have energized the crypto world in the last six months, bringing new creators, collectors, fans, and participants to the space and spotlighting the underlying blockchain technology. This explosion of artistic, cultural, and entrepreneurial energy is beginning to … The post NFT Virtual Summit: The Videos appeared first on Andreessen Horowitz.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Conversations with friends: 6 highlights from behind the mic

Intercom, Inc.

This week’s episode is almost my last for the podcast, as I’ll be finishing up today after 2 years and over 100 episodes. So, with that in mind I’d like to share a compilation of some of my favorite guests, hosts, and interviews from my time here. In this period, I’ve been fortunate enough to chat to a really wide range of interesting people from across the world of tech, SaaS, and beyond.

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How to Do Multiple Location SEO

Neil Patel

Having multiple-location SEO enables businesses to attract website traffic from various states or countries across the globe. It brings a lot of benefits to e-commerce businesses that offer worldwide or international shipping. If you have it in place, you can expand your customer base and quickly grow your business. How to do multiple-location SEO? Here are some of the tips you need to know.

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AngelList: Early Stage Valuations Actually Aren’t Up That Much. It’s The Top Startups That Are On Fire.

SaaStr

It can be hard to tell from the media and Twitter just what’s happening in SaaS and Cloud startups these days. We see emerging leaders like Brex quickly raise at $7B+ and ClickUp raise at $1B just months after raising at a fraction of those valuations. We see hot earlier-stage startups out of top incubators getting funded at record valuations.

Startup 345
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Implementing Microservices in NodeJS

Frontegg

What is a microservice? A microservice is an application architecture that takes every application function and puts it in its own service, isolated from the others. These services are loosely coupled and independently deployable. This architecture emerged as a solution to the old monolithic approach to web application development. In monolithic software, everything is built as one unit.

Scale 145
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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How to Build a Sales Funnel

The Daily Egg

Ever wondered why some online businesses are feasting in their industry—making enormous amounts of cash from every visitor that hits their page—while some seem to barely eek by and have a thin bottom line? If you want to suck in sales, leads, and email subscribers like a vortex, you have to do what the pros […]. The post How to Build a Sales Funnel appeared first on The Daily Egg.

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Visual Hierarchy: A 2021 Optimization Guide For Marketers

Unbounce

>>> DESIGN HAS THE POWER TO DRAW THE EYE <<< See what we did there? You, my friend, just got a taste of visual hierarchy. And it could be just the thing you need to level up your landing pages and your business. Let’s be honest: Our attention spans are short. Nobody is gonna be reading absolutely everything on your page. Unless you’re serving up perfect landing pages tailored exactly to your visitors’ interests (*cough* like with Smart Traffic *cough*) you’re gonna need t

Marketing 145
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Conversational support is business critical – insights from Forrester research

Intercom, Inc.

It’s no secret in tech that everyone is a big fan of their own work. Self-belief isn’t optional. To start a startup, to take on incumbents, to disrupt an industry – all of this requires believing that you see things changing. Believing that you have something truly new to offer. Believing that customers who try it will see better results. And you need to tell everyone, all the time.

Scale 210