ProfitWell
SEPTEMBER 10, 2020
The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. While there's no magic button that'll make your company an instant success, there are some tried and true steps you can take to give yourself the best chance. In this post, we'll lay out a SaaS growth blueprint.
Sales Hacker
SEPTEMBER 11, 2020
Imagine having the opportunity to sell into a company like Lyft in 2011. Imagine growing with them on their journey to becoming a publicly-traded company with an $11+ billion market cap. Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees. Today, Lyft ($LYFT) has 5,000+ employees, operates dozens of offices around the globe, and went public on March 28, 2019.
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The Daily Egg
SEPTEMBER 11, 2020
Are you looking for ways to simplify routine business tasks? Workflow management software is the solution. Businesses across all industries have been using workflow management tools to improve efficiencies in various departments. These tools leverage automation for project management, one-off tasks, and other work-related scenarios. Essentially, workflow management software eliminates the wasted time your team […].
SaaStr
SEPTEMBER 11, 2020
My Top 10 take-aways from talk with @benchestnut this morning: 1/ Yes, bootstrapping can take 3-4 years longer. 2/ You may not need a moat. Maybe let them go if they aren't happy. Happiness is a moat. 3/ Phase 2 might take 12 years to get to. It's OK. Talk to more customers. — Jason ?BeKind? Lemkin ?? (@jasonlk) September 2, 2020. So the recent SaaStr Annual 2020 at Home was a smashing success. 3 days, 100s of roundtables and sessions, and 1000s of 1-on-1s.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Tom Tunguz
SEPTEMBER 7, 2020
When a new leader joins a startup, their impact hinges on their ability to build their teams. Whether you manage a team of engineers, a team of regional sales managers, or the company, your first responsibility is to hire and successfully manage the seven people who will form your leadership team. Managers who hire those seven people - either from talent inside the company or outside the company - will be more effective.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Daily Egg
SEPTEMBER 9, 2020
Protecting your business from the unexpected feels like an impossible feat. After all, you have no idea what’s coming today, tomorrow, or next week. And the worst part of all is that there’s no way to know. There’s no magic wand or crystal ball to let you peek into the future. In fact, just a […]. The post Best Business Insurance appeared first on The Daily Egg.
SaaStr
SEPTEMBER 10, 2020
Perhaps the single most important thing you can ever do in SaaS, at least after $1m in ARR or so, is hire the best VPs you can. We’ve talked a lot over the years about how not to hire a wrong VP of Sales — 70%+ of the first VPs of Sales don’t make it even 10 months. But there’s a related, larger issue for basically all your first VPs of Every Area.
Intercom, Inc.
SEPTEMBER 10, 2020
What kind of information drives that decision: is it subjective and qualitative, or objective and quantifiable? It’s the classic conflict: left brain versus right brain; art versus science. Mark Roberge knows which he prefers. As an engineer by training, in pressure situations he tends to “lean to the quant.” It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years.
Predictable Revenue
SEPTEMBER 10, 2020
Why crisis is the death of transactional sales, the metaphorical mint for bad “commission breath”, how to sellers can find their own noble purpose, the impact that has on the business and seller, and much more! The post Nailing your team’s talk-track, doubling numbers and finding their purpose appeared first on Predictable Revenue.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
The Daily Egg
SEPTEMBER 10, 2020
WordPress is the world’s most popular CMS platform. It’s the best option for anyone running a blog. Whether you have a small personal blog or you’re adding a blog to your business website, choosing the right theme will be crucial to its success. The best WordPress blogging themes are mobile-friendly, highly responsive, and easy to […]. The post Best WordPress Themes for Blogs appeared first on The Daily Egg.
SaaStr
SEPTEMBER 7, 2020
Q: What factors that make it difficult for a salesperson to sell a new product to a customer who has been buying a competing product for many years? You can steal a customer from a competitor. But unless they are so fed up with you, that they’d inbounded to switch — you have to go further. And most vendors are too lazy to go far enough to get folks to switch to them.
Intercom, Inc.
SEPTEMBER 8, 2020
We recently shipped a suite of new features to dramatically uplevel Intercom’s support capabilities, including advanced ticketing workflows and richer reporting. In addition to those features, we also took the opportunity to improve the main product navigation of the Intercom app in order to make it more usable, intuitive, and polished. The main navigation is a critical area of the Intercom app, and it helps ensure Intercom feels simple to use.
Neil Patel
SEPTEMBER 11, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. What would you do with ten extra hours a month? You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Perhaps you’d take half a day off to spend time with your family.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
The Daily Egg
SEPTEMBER 8, 2020
Your business card says a lot about you. Even in today’s digital world, the business card exchange is still one of the best networking tools for in-person introductions. Whether you’re attending a national conference, local event, or just chatting with a prospect at your neighborhood coffee shop, handing off your business card is a quick […].
SaaStr
SEPTEMBER 5, 2020
Q: What’s the best way to develop inbound leads when creating a new market/product category? The answer is you do All of It. Just more of it. Category creation is hard because you have to build awareness of both a new vendor AND a new category. But … the problem you are solving isn’t new. That’s the key. So go everywhere that problem is: Content marketing.
Andreessen Horowitz
SEPTEMBER 7, 2020
This interview was recorded earlier this year and originally appeared on The Observer Effect ; it has only been lightly edited for formatting here. On productivity. Let’s get into it. Over a decade ago, you wrote a famous post called … The post Marc Andreessen On Productivity, Scheduling, Reading Habits, Work, and More appeared first on Andreessen Horowitz.
Neil Patel
SEPTEMBER 8, 2020
Does your company manage Google Ads for third parties, and do you maintain some success with the pay-per-click (PPC) platform? If so, you may want to become a Google Partner, the search giant’s members-only club. Joining the Google Partners program can provide you with immense benefits, such as specialized training, invitations to exciting events, and focused instruction to help you boost your Google Ads performance.
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Ryan Berg
SEPTEMBER 10, 2020
With society seemingly melting down from every angle, there might never have been a better time to learn to meditate. HeadSpace, a popular meditation app, reported a 10-fold increase in users listening to their “stress reduction” meditation tracks between mid-March and mid-June. With over 2 million paid users and $215M in funding to date, HeadSpace is the reigning champ of the meditation app space.
SaaStr
SEPTEMBER 8, 2020
The CMO and team at Algolia did a session with me a while back on the top mistakes founders make in the early days. While some of it was familiar territory, I thought it was a pretty fun discussion with a different perspective in many cases than we’ve touched on before. Check out the session here: Algolia also summarized their Top 5 take-aways here , and below: Most SaaS founders start out the same way— armed with ample expertise of the technical details that go into a product and with li
Andreessen Horowitz
SEPTEMBER 10, 2020
Monopoly, oligopoly, cartel. All three of those words can describe the (not so) modern education system today, given the cost structures, economics, and accreditation capture — in everything from who can and can’t start a new university (when was the … The post a16z Podcast: The Myths and Questions of Education appeared first on Andreessen Horowitz.
Neil Patel
SEPTEMBER 11, 2020
If you own a business, you know word of mouth is vital to your success. A glowing review from a handful of customers, or even just one influential somebody , can put your business on the map. And a bad review? Well, that can ruin your reputation. Or at least put a good dent in it. Before you worry about good or bad, you first need a place to get those reviews.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Sixteen Ventures
SEPTEMBER 10, 2020
It’s critical to understand why your customers churn, but if you’re relying solely on the reason the customer gives you for that churn, you’re definitely missing the actual reason. Customer Churn Reason analysis, like most things in Customer Success, are more complex and require deliberate effort to get right than it might seem on the surface. It’s easy to just ask a customer why they’re cancelling or not renewing and to leave it at that.
SaaStr
SEPTEMBER 8, 2020
Q: Why do many startup owners sell their firm and move on instead of planning on making it a big player like Google, Microsoft, etc.? I remember not long ago I was at a SaaS event. A SaaS CEO running a $20b+ SaaS company bumped into a great SaaS CEO that had just sold for $2b, and said to him: “You sold too early.”. The SaaS CEO that had sold seemed almost defensive, and responded, “It was the right call in our space.”.
Trint
SEPTEMBER 11, 2020
Interviews are the bedrock of a story. Whether you are an investigative journalist, a marketer talking to a customer, or a researcher speaking to a subject, that real, human, one-to-one conversation is your platform. It’s the qualitative glue that holds your work together. Capturing what was said is super important. Sure, you can take notes but you might miss something and it’s difficult to actively listen at the same time.
Neil Patel
SEPTEMBER 10, 2020
Content marketers who blog regularly receive 55 percent more website visitors and 67 percent more leads than those who don’t. Organizations that prioritize content marketing receive 13X more ROI than those that don’t. It’s no secret that content marketing works. What’s difficult is showing up day after day, with fresh content your readers find educational and valuable.
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Groove HQ
SEPTEMBER 11, 2020
Despite the unfortunate circumstances, your business’ apology email can salvage even the most crushing mistakes. Here’s a template that’s been proven to work. The post Business Apology Email Example: A Customer Service Template to Restore Loyalty appeared first on Groove Blog.
SaaStr
SEPTEMBER 10, 2020
We’ve talked a lot on SaaStr recently on Covid Beneficiaries, the ones given a boost by the crazy times of this year. And I’ve seen it across my little investment portfolio too, from startups like Gorgias tripling on the back of the acceleration of eCommerce, to Talkdesk booming as call centers have to move to running distributed in weeks, to RevenueCat and others benefitting from an explosion in app development.
Intercom, Inc.
SEPTEMBER 9, 2020
At Intercom, building relationships has always been at the heart of what we do. We’re on a mission to make internet business personal, helping you support and engage with your customers through the Intercom Messenger. This belief in the power of conversation runs deep here, and underpins so much of how we build Intercom and how we support our customers.
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