Predictable Revenue
DECEMBER 6, 2021
Experience and a lot of testing have shown us that it's possible to create emails that people actually resonate with to crush sales quotas. The post Email Templates That People Actually Respond To appeared first on Predictable Revenue.
Chargebee
DECEMBER 7, 2021
What is Account Reconciliation? Account reconciliation is an essential part of accounting, and it’s something that everyone in the financial team has to deal with – from the controller to the accountants.
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Andreessen Horowitz
DECEMBER 6, 2021
Network effects can be found powering almost every major technology company, from messaging apps and workplace collaboration tools, like Slack and Zoom, to marketplaces, like Airbnb and Instacart to even the internet itself. In this podcast, we look at the role of network effects creator-driven social platforms, with Alexis Ohanian, cofounder from Reddit, Paul Davison, Read More.
SaaStr
DECEMBER 10, 2021
Has it felt like not just a unicorn-a-day in 2021, but a bit more? No, you weren’t crazy. We minted 46 Unicorns a Month in 2021. That’s 1.5 a day: Ok 2021 isn’t quite over, but the trends are pretty much set. Crunchbase had some interesting slices on the overall markets, as you can see above. You can see that 2021 was just an epic bump from 2020, and it was a step function.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Predictable Revenue
DECEMBER 9, 2021
Salespeople have a tough job and throughout the day, some ego-driven emotions are inevitably going to come up. In spite of what some of the traditional sales methodologies preached, when we let these emotions take hold, we risk losing the sale. The post 8 Ego-Driven Emotions That Stop You From Selling appeared first on Predictable Revenue.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
DECEMBER 10, 2021
Worried about supply chain issues messing with your holiday shopping plans? You’re not alone. Today, we’re unveiling the results of a new study that explores the impact that the global supply chain crisis is having on holiday shoppers and customer support teams. Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of st
SaaStr
DECEMBER 8, 2021
So if you haven’t noticed, public SaaS stocks have taken a big tumble recently as the market has gotten nervous about expensive SaaS and Cloud stocks. Cloud companies that saw slowing growth saw the biggest drop, but even leaders with top-tier growth and no deceleration in growth have still taken a hit. The root cause actually isn’t clear.
Neil Patel
DECEMBER 10, 2021
The early days of SEO were like the Wild, Wild West. Blackhat SEO experts were doing everything imaginable to rank their sites on Google. That included keyword stuffing and creating spammy backlinks on a regular basis. Admittedly, for a time, it totally worked. These days, Google’s SERP Algorithm has really cracked down on content quality – and those older SEO hacks have long crumbled to dust.
Andreessen Horowitz
DECEMBER 10, 2021
Innovation in the data center has been constrained by the traditional model of suppliers providing fixed-function chips that limit how much the biggest data center operators can differentiate. But programmable chips have emerged that allow these companies to not only increase performance, but innovate throughout the pipeline, from operating system to networking interface to user.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
DECEMBER 9, 2021
Technology makes every company a global company, and our focus on data security means Intercom customers all over the world can experience the full benefit of Intercom – no matter where they’re geographically located. . Ten years ago, we built the initial Intercom infrastructure in AWS’ us-east-1 data center in North Virginia, USA. From there, we’ve helped thousands of businesses to connect and build better, trust-based relationships with their customers.
SaaStr
DECEMBER 5, 2021
#1 most important tactical thing to do for 2022: get those core, missing VPs hired. #1 more important strategic thing to do for 2022: expand your product footprint. No one’s true initial TAM is big enough. — Jason BeKind Lemkin (@jasonlk) December 3, 2021. So I know many of your are furiously working on drafting, updating, and tweaking your plans for 2022.
Sparktoro
DECEMBER 7, 2021
When you find a tool that massively improves your work’s effectiveness and dramatically cuts down on poor decision-making, there are two natural responses: “This is amazing! It’s gonna save me so much heartache.”“WTF?! Why didn’t anyone tell me about this before?” That’s exactly how I felt when I stumbled across the behavioral design field’s Influence Map Framework.
Neil Patel
DECEMBER 8, 2021
Sites with great content are the types of things you know when you see them. You don’t even know why you love them. You just do. Creating it can be a different story. It’s easy to get lost in the trappings of a great site and lose focus on what makes it great. No matter what your brand is about and what you’re trying to sell or convert, you can create a site with great content.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Intercom, Inc.
DECEMBER 9, 2021
?. Note: This episode contains notification sounds, ambience, and music. If you would prefer to listen to the episode with just interviews, you can hear an alternative version here. Notification sounds are all around us: Slack’s knock brush pulling you back to work, the WhatsApp ring sharing the latest in this year’s holiday dinner plans, the tumbling whimper of your AirPods when the battery’s running low or just about to die.
SaaStr
DECEMBER 9, 2021
Everyone once in a while a startup just plain executes from Day 1. It doesn’t happen often, and it’s never quite as linear as it looks. But Samara’s incredible growth makes it look that way. Co-founded by the founders of Meraki, acquired by Cisco for $1B+, the founders decided to do networking again, but this time for connecting fleets, vehicles and devices.
IT World
DECEMBER 9, 2021
Hiring of IT professionals is at record pace with 197,000 more IT jobs so far this year than at the same time last year, according to the US Bureau of Labor Statistics (BLS). There has been growth in the IT job market each of the past eight months, according to IT employment consultancy Janco Associates. "Information-Technology leaders say they are boosting compensation packages and flexible work options to widen the pool of prospective job candidates, as demand surges for tech talent," M.
Neil Patel
DECEMBER 8, 2021
FAQ pages may not be the first page you think of when building content for your website. However, if you don’t have one or if the ones you do have aren’t working, now is the time to get them right. Whether you realize it or not, your customers have a lot of questions. If you watch and listen, you may notice the same ones come up frequently.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Unbounce
DECEMBER 9, 2021
You can’t start a relationship on the right foot without saying, “Hello!” And as a business or marketer, it’s all about making good first impressions—or else it’ll be “Goodbye!” to you. So when someone new signs up for your mailing list, don’t leave ‘em hangin’—welcome them to the club! And what better way to say hello than to send out a warm, personalized email?
SaaStr
DECEMBER 7, 2021
Product-led scaling isn’t about growth hacking, and it can be challenging no matter where you’re starting. How do you navigate the product-led maze and set your company up for success? Rachel Wolan, Dropbox GM, shares wisdom from her years of experience in product-led scaling at Talkdesk, LiveRamp, and Dropbox to help you better scale your company. .
IT World
DECEMBER 6, 2021
Potentially more significant than the deeply unethical NSO Group hack or Apple’s new product plans for 2022, Nvidia’s attempt to acquire Arm seems unlikely to succeed, leaving the world’s most important silicon development company in limbo. Who will buy Arm? A very short list of contenders. First, a little background.
Andreessen Horowitz
DECEMBER 9, 2021
The killer app of the internet is networks. The web and email are networks. Social apps like Instagram and Twitter are networks. Marketplaces like Uber and Airbnb are networks. Networks get more valuable with more participants, which is great when they are at scale, but cuts the other way when starting out. This is the. Read More. The post The Web3 Playbook: Using Token Incentives to Bootstrap New Networks appeared first on Future.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Intercom, Inc.
DECEMBER 7, 2021
Support managers are consistently keeping track of conversation volume, capacity, and team performance. Reliable, up-to-date information is crucial to keep the team running smoothly and efficiently. . When all of this information is located in different places, it can be difficult to get an overview of what’s going well, what needs attention, and what trends are revealing themselves.
SaaStr
DECEMBER 6, 2021
If you follow the public markets, you can see a lot of top SaaS stocks recently have been hit — hard. Zoom has taken a hit as its growth at $4B+ ARR returns to merely high rates, DocuSign took the hardest hit (falling 42%) as growth declined a bit, and more. But let me share just a little perspective. SaaS and Cloud have been on an incredible tear the last decade, and especially the last 5 years, like we’ve never seen before.
IT World
DECEMBER 9, 2021
A Financial Times report seems to argue that Apple has allowed app developers to collect customer data from iPhone users without their permission. This isn’t a new story , but shows that those of us who have denied App Tracking permission may still be tracked, thanks to a loophole. When privacy…isn’t. Apple’s decision to introduce App Tracking Privacy controls generated lots of controversy and considerable pushback from Facebook.
Andreessen Horowitz
DECEMBER 8, 2021
A decade ago, equity compensation — paying employees with company stock — was a perk reserved solely for executives. The practice was largely deployed by companies as a way to optimize retention while keeping their balance sheets clean. Since then, equity compensation has expanded quickly. Within the next 10 years, it’s estimated that public companies.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Buffer Resources
DECEMBER 9, 2021
Corporations like Apple, Nike, and Starbucks are known for their solid, instantly recognizable brands that are woven through everything they do. While the same can be said for many smaller businesses, building a brand from the ground up can feel daunting for entrepreneurs, especially if you’ve never done it before. While you don’t need to spend millions creating the next iconic logo, it is worth going through the process of strategically developing your brand.
SaaStr
DECEMBER 6, 2021
More and more SaaS companies are going public, but we often don’t get an inside look at what that process is like. As a CEO, how do you know when your company is ready? What comes next? How do you prepare yourself and your companies for growth? Jennifer Tejada, CEO of PagerDuty, discusses the process leading up to IPO in 2019, her main focus for the company in the years since, and the lessons she’s learned along the way.
IT World
DECEMBER 8, 2021
Google's Chrome OS software is in a constant state of evolution. And for the tinkering-lovin' tech nerds among us, that means there's always an opportunity to find and embrace something new — often long before it's officially released and available to the masses. Well, gang, we've got quite the tasty treat to tinker with today. It's a massive update Google's been cookin' up for its Chromebook app launcher for a while now, and it'll bring a significant change not only to how your device looks but
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