Intercom, Inc.

JUNE 22, 2021

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies.

Technical Review 233

Technical Review Scale Technology Trends 233

SaaStr

JUNE 22, 2021

Even in these, The Best of Times for SaaS and Cloud, an important but subtle issue is coming up for a lot of start-ups. Especially these days, when more and more seed, Series A and even Series B rounds are being done by less traditional sources of venture capital. The subtle issue is this: A Weak Investor Syndicate. What does this mean? A Weak Investor or Syndicate, or group of investors: Is all tapped out and has little to no more money to invest in the company.

Venture Capital 330

Venture Capital Investment Cloud Branding 330

BetterCloud

JUNE 24, 2021

Cost per ticket. Mean time to resolution. Uptime. There are a lot of IT success metrics out there, but how do you know which ones to use? IT’s role is no longer about “keeping the lights on” and reducing costs. Amidst accelerated digital transformation, IT teams are becoming change agents. They’re reimagining the role of technology , enabling organizations to transform and innovate.

Metrics 52

Metrics Benchmarks Machine Learning Artificial Intelligence 52

The Daily Egg

JUNE 24, 2021

Your content marketing strategy influences how you reach your audience. If you don’t have a content strategy, now’s the time to create one. Many businesses feel overwhelmed about where to begin: What content should you produce? How often? And where should you post it? We’re going to answer those questions today. The important thing to […]. The post A Step-by-Step Guide to Develop a Content Marketing Strategy That Converts appeared first on The Daily Egg.

Content Marketing 358

Content Marketing Development Strategy Marketing 358

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

Predictable Revenue

JUNE 24, 2021

Joe Paranteau is a leading expert on sales and author of Billion Dollar Sales Secrets. In his book, he shares fifteen secrets to help inspire salespeople to rise to meet today’s challenges. He has led nearly 30K sales meetings in his 28-year career with Fortune 500, SMBs, and startup businesses, and once generated $1B in a span of just 5 years. The post Asymmetric Selling appeared first on Predictable Revenue.

Startup 232

Startup Revenue Sales Business 232

Intercom, Inc.

JUNE 24, 2021

?. For the second June in a row, many of us are still celebrating Pride from our own homes (and screens). That’s why our theme for Pride this year is “being out while the world is in.” And with this in mind, we took a very Irish idea and shared it with our colleagues – the concept of being out out. What is “ out out”, you may ask? Well, if you’re going to the cinema, you might say you’re going out.

Customer Support 221

Customer Support Interviewing Company Culture Management 221

The Daily Egg

JUNE 24, 2021

Easy to use, affordably priced, and offering many integrated services, Domain.com is a well-rounded domain register that works for most people’s needs. Its free SSL certificates and the availability of domain privacy and protection sets it apart from the competition. Whether you’re looking for a domain register-only service or want a solution that offers web […].

Pricing 299

Pricing 299

Predictable Revenue

JUNE 21, 2021

Are you keen to scale your company? If so, Mark Roberge’s advice and insights will be invaluable for you. Mark is the Managing Director of Stage 2 Capital, a Senior Lecturer at Harvard Business School, and was formerly the Chief Revenue Officer at HubSpot. Additionally, he is the author of the bestselling book "The Sales Acceleration Formula". The post The Most Common Growth Potholes & How to Avoid Them with Mark Roberge appeared first on Predictable Revenue.

Scale 232

Scale Scaling Revenue Sales 232

SaaStr

JUNE 20, 2021

Meet Klaviyo –– a heavyweight industry player in the next generation of eCommerce and customer communication. In this podcast, SaaStr CEO Jason Lemkin sits down with Klaviyo CEO Andrew Bialecki to discuss the nitty-gritty details of the journey from the company’s origins to its incredible $9.5 billion valuation. These days, Klaviyo is known as an eCommerce, email marketing and customer messaging solution.

Scale 317

Scale Marketing Consulting Pricing 317

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

Neil Patel

JUNE 25, 2021

When it comes to building a conversion rate and search engine optimized website, speed is crucial. If you don’t have a fast website, people will bounce faster than you can say “conversions.”. However, speeding up your website is no easy task. Your problem could be anything from code that’s written poorly to images or large page elements. You need to fix those issues fast, because Google will ding your website if you don’t.

Software Review 145

Software Review Mobile Technical Review Travel 145

The Daily Egg

JUNE 22, 2021

If you had to guess, which number would you call right now to order a mattress? It’s probably something like 1 (800) M-A-T-T-R-E-S. I bet you won’t forget to leave off the last ‘S’ for savings! That’s the power of a toll-free number, and you can harness its potential for your small business in nine […]. The post How to Get a Toll-Free 800 Phone Number appeared first on The Daily Egg.

Business 286

Business 286

Andreessen Horowitz

JUNE 24, 2021

We believe that the next wave of computing innovation will be driven by crypto. We are radically optimistic about crypto’s potential to restore trust and enable new kinds of governance where communities collectively make important decisions about how networks evolve, … The post Crypto Fund III appeared first on Andreessen Horowitz.

Government 143

Government Innovation Blockchain 143

SaaStr

JUNE 19, 2021

Q: How can the CEO/COO inspire/organize employees to work harder? First, let’s be clear here. Working “harder” doesn’t work. Working better does. Maximizing the high-quality productivity of your team — without burning them out. There are no magic answers here, but a few things sort of always work: Incentives. Put as many folks on an incentive plan as you can.

Sales Hiring 299

Sales Hiring Customer Success Sales Marketing 299

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Artificial Intelligence

Neil Patel

JUNE 24, 2021

What if I told you that you could get 10,000 Twitter followers without having to follow others or spend a bunch of money on ads? What if I also told you that it would be pretty easy to do? Well, I’ve got seven simple, straightforward, and super effective Twitter tips to help you do just that. Twitter is still among the top social networks today for users with over 192 million daily active users.

Social Media 145

Social Media Branding Entertainment Technical Review 145

The Daily Egg

JUNE 22, 2021

Proofing and finalizing projects can be time-consuming and lead to long email chains, lost and overlooked comments, and an array of edits in multiple versions of the same file. The results can be messy, and the edits can be time-consuming, and that’s what ReviewStudio works to prevent. This online proofing software facilitates communication between team […].

Software Review 251

Software Review Communication Software 251

FastSpring

JUNE 23, 2021

Traditional B2B SaaS proposals are in serious need of a revamp. As buyers continue to shop online, learn different buying processes, and are aware of how smooth an ideal customer buying experience should be, it is time for B2B companies to adapt. The state of proposals is currently ineffective. However, proposals are still important in the B2B purchasing process.

B2B 138

B2B SaaS Payments SaaS Payment Methods 138

SaaStr

JUNE 22, 2021

After a year of rapid digital acceleration, many SaaS companies grappled with high volumes of new customers. This is a positive trajectory, but it presents a challenge for your customer success efforts: How can you scale your support and CS while still delivering a memorable, quality customer experience? Fortunately, experts at Totango and Zoom have some answers. .

Scale 283

Scale Customer Success Scaling Compensation 283

Advertisement

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Neil Patel

JUNE 22, 2021

Link building sucks. It’s time consuming and hard. But as an SEO, you have no choice but to build links… assuming you want to rank on Google. So, today I am announcing a new Ubersuggest feature, that makes link building faster and easier. Here’s how…. What is the easiest way to get links? What if you could only focus your link building efforts on sites that are highly likely to link to you?

AI Search 145

AI Search Engineering AI Trends 145

The Daily Egg

JUNE 25, 2021

Squarespace is a versatile website builder that can accommodate creatives, bloggers, and even ecommerce site owners. Known for its templates’ visual appeal and professional design, Squarespace can help you create a professional-looking site. Its affordable pricing and inclusive plans make this site builder a top choice for many site owners. With complimentary services like email […].

Pricing 246

Pricing 246

Unbounce

JUNE 23, 2021

If you launch a pay-per-click (PPC) campaign using a bunch of random keywords you think might work, will anyone click on your ad? Well, lemme ask you this: if a tree falls over with nobody to hear it, will it make a sound? Technically, sure. The tree will make sound waves, but nobody will experience the impact. When you use the wrong keywords for your PPC campaign, people will see your ads—but not the folks you want to get to click on them.

Advertising 135

Advertising Social Media Metrics Pricing 135

SaaStr

JUNE 25, 2021

Some thoughts. You may not be comfortable asking all of these in all circumstances, but I think they are telling: What’s a key hire you made that didn’t work out? What lessons did you learn? Who are the best 1 or 2 hires you’ve ever made? What will the industry look like in [X} years? X=how long the company has been in existence. Who are some of the folks who have grown their careers here?

274

274

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Revenue

Neil Patel

JUNE 22, 2021

With over 2.74 billion monthly active users , Facebook is the world’s most popular social media platform. From a marketing perspective, there are many opportunities to engage with new audiences and expand your company’s reach. How do you capitalize on these opportunities? By devising a Facebook marketing strategy. For beginners, this can all seem a little daunting but don’t worry.

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

The Daily Egg

JUNE 24, 2021

Virtual conference platforms can help your business to host events that are powerful marketing and profit-building tools, but the platform has to be right for your needs to be effective. We carefully reviewed the best virtual conference platforms against four main criteria. We found that BigMarker’s overall versatility and functionality make it the best choice […].

Marketing 239

Marketing Business 239

Unbounce

JUNE 22, 2021

We all impulse shop online every now and then, but the truth is, most customers aren’t ready to commit the moment they first see your brand. For the typical consumer, a purchase comes after a series of moments, choices, inquiries, and experiences that slowly bring us closer and closer to a buying decision. We think about it. We shop around. We read reviews.

Education 133

Education Branding Software Review B2B 133

SaaStr

JUNE 23, 2021

I recently put together a list on Quora of 6 things sales reps recently said to me as a buyer of SaaS products myself that killed the deal: “You are wasting my time”. I don’t think this was meant to be said aloud, but many B-tier reps say and think this all the time. No. A prospect’s time is always valuable. Sales is there to serve. If sales was routed the wrong lead, that’s the company’s fault, not the prospect’s.

Scale 270

Scale Sales Hiring Sales SMB 270

Advertisement

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Neil Patel

JUNE 22, 2021

Your business won’t succeed by doing the same thing as everyone else. Content marketing is powerful, but it’s also hugely competitive. If you’re just rehashing the same points as everyone else, you won’t get anywhere. Your business is unique and so is your audience. If you want to make the most of content marketing, you need to produce content that is helpful, detailed, and different.

Content Marketing 145

Content Marketing Marketing Social Media Underperforming Technical Team 145

The Daily Egg

JUNE 23, 2021

VoIP call recording solutions immortalize vital phone conversations and keep them safe in the cloud. Whether you’re a contact center or a small company handling customer calls, you need a specific call recording solution tailor-fit to your needs. To help you out, we’ve tested a wide range of solutions, both standalone and built-in. Nextiva emerges […].

Cloud 239

Cloud 239

Sales Hacker

JUNE 24, 2021

Are your sales org’s deals getting stuck in the proposal stage more often than not? If so, it’s not a rep problem. It’s a process problem. Stalled deals are usually a result of placing too much emphasis on optimizing the top-of-the-funnel at the expense of the bottom. Adding insult to injury, that imbalance means all that time and money it takes to get prospects to the closing phase goes to waste.

Strategy 130

Strategy Sales Engagement Benchmarks 130