SaaStr
MAY 16, 2024
So not everyone is seeing tougher times these days. SaaS outside of classic “B2B’ is often holding up well. Klaviyo, Toast, etc. just had very strong quarters. More B2B2C there. And AI is obviously on fire, pulling up AWS, Google Cloud, Azure, etc. Security remains on fire overall as well. But classic B2B SaaS is definitely in many cases seeing tougher times.
USIO
MAY 13, 2024
As time presses on, a world of paperless transactions catches up with the world everyday. Over time the world has seen a speedy decline with paper checks. Paper checks usually cost around $4 to $20 and fluctuates due to certain companies and how they function. The reason why they can be so expensive is that overtime additional expenses go into paper checks like the costs of labor charges, working hours dedicated to making the check, material costs, and other charges levied by banks.
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Predictable Revenue
MAY 17, 2024
Explore aspects of market validation, the importance of founder-led selling, and how strategic experimentation can drive growth. The post The Power of Market Validation and Strategic Experimentation appeared first on Predictable Revenue.
Tom Tunguz
MAY 15, 2024
On Thursday May 30th at 9:30 Pacific time, Office Hours will host Benn Stancil. Benn co-founded Mode, a analytics platform acquired by ThoughtSpot. He writes about the future of data & analytics on his blog & asks deep questions about core tenets of software including Do software companies actually have good margins? & Disband the analytics team.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
User Pilot
MAY 15, 2024
What are Amplitude integrations? How do they work? These are 2 of the questions we answer in this article. The main reason you should read it? To learn about the 15 best integrations that the Amplitude product analytics platform offers its customers! Let’s dive right in! TL;DR Amplitude integrations are connections that allow businesses to sync data between Amplitude and other tools or data sources for cross-platform data collection, management, and analysis.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Moz Blog
MAY 16, 2024
Looking to make the most out of your SEO conference experience? Discover how the right preparation can boost your team's strength, energy, and enthusiasm during and after events like MozCon. Whether you're a seasoned attendee or a first-timer, our guide will ensure you maximize the rewards and make the most of this fast-paced environment. Let's dive in and make your conference experience truly unforgettable.
Subscription Flow
MAY 16, 2024
Did you know that the value of all card payments grew to more than $8 trillion in 2018? A major payment gateway that handled all this was CardConnect. A few important reasons why businesses flocked to CardPointe was because it simplified the payment process for their end consumer, it seamlessly integrated with other systems like accounting software, and offered solid security to the businesses to protect their end consumer’s payment details.
Kellblog
MAY 12, 2024
I’m always looking for better ways to distill strategy. My favorite strategy author is Richard Rumelt , who wrote Good Strategy, Bad Strategy and the more recent but less acclaimed follow-on, The Crux. I love Rumelt’s work for two reasons: He takes a wrecking ball to the garbage that is often passed off as strategy. Aspirations are not strategy.
Groove HQ
MAY 14, 2024
When a customer has an issue, how you communicate can make the difference between them leaving a 5-star review or turning to your competitor. Customers come in all shapes and sizes: friendly and patient, interested and indifferent, angry and erratic, etc. So how can you make sure that no matter what the situation is, you get […] The post 8 Effective Customer Communication Skills for Your Small Business appeared first on Groove Blog.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
USIO
MAY 16, 2024
Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. 1. What are integrated payments? Integrated payments refer to the seamless incorporation of payment processing capabilities directly within a software application. This means users can make and receive payments without leaving the platform, providing a smoother and more efficient user experience. 2.
SaaStr
MAY 15, 2024
A lot of you reading SaaStr are probably more B2B SaaS oriented and may not be paying attention to the consumer market, but it’s already massive and is continuing to grow quickly. In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. You can tune into Workshop Wednesday every single Wednesday at 10 a.m.
Tom Tunguz
MAY 16, 2024
Ramp published its quarterly spending trends & revealed how businesses are spending on AI. There are many great data points that underscore the growth in AI but there are important nuances in the patterns. First, AI growth rates across the most popular vendors have fallen 78% annually. On average, these AI businesses are growing customer counts 105% ; the median is 38%. 1 However, this isn’t a uniform trend.
Clouded Judgement
MAY 17, 2024
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now April Inflation (CPI) Update After rising to ~4.7% about 3 weeks ago, the 10Y is now back down to ~4.35% April CPI: April CPI YoY was +3.4% vs expectations of +3.4% (and +3.5% in March) April CPI MoM +0.3% vs expectations of +0.4% (and +0.4% in March) April Core CPI (ex Food/Energy) YoY +3.6% vs expectations of +3.6% (and +3.8% in March) April Core CPI (ex Food/E
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Predictable Revenue
MAY 16, 2024
Kellen Casebeer and Collin highlight the strategic matrix approach. This approach aligns marketing efforts with current market realities. The post What Founders Get Wrong About GTM Efforts appeared first on Predictable Revenue.
SaaStr
MAY 14, 2024
Dear SaaStr: Is It Common To Have a VC Fund a Seed Round in Milestones? It’s not common with typical Silicon Valley investors. But outside of that? It’s a little old school, but it’s not that uncommon. And run from a milestone-based “second check” Because really, it’s just a one-way option for the investor. If you had just one investor, then in a perfect world, this investor would get to dole out chunks of the initial investment and see how it goes.
Tom Tunguz
MAY 12, 2024
The Theory AI Index of publicly traded companies continue to outperform more classical software companies since we published the index earlier this year. In addition to the delta in absolute multiple, is there a difference in the factors that drive valuation? Across the five most important metrics, AI companies’ valuation correlates isn’t that much different than non-AI companies.
Payrix
MAY 14, 2024
When it comes to software, success doesn’t hinge on innovation alone. Instead, it’s about understanding how to harness efficient growth. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
USIO
MAY 14, 2024
A good revenue share agreement with a payments service provider depends on various factors including your software platform’s volume of transactions, the average transaction size, industry standards, and the services provided by the payment provider. Typically, revenue share agreements with payment service providers range from 1% to 5% of the transaction value.
SaaStr
MAY 16, 2024
Dear SaaStr: Should Founders Start Their Vesting at the point of incorporation so they have shares vested prior to signing a deal with investors? No. At least, don’t do too much of this. I got this backwards , as do most founders. We think “being vested” protects us from VCs. Yes, there can be some corner cases where that is true, I guess. Maybe.
FastSpring
MAY 16, 2024
Ready to join the ultimate gathering in Europe for around 3,000 WordPress enthusiasts? If so, join FastSpring at WordCamp EU 2024 at Booth 13! We’d love to talk with you in person! Join us at the Lingotto Conference and Exhibition Centre in Torino, Italy from June 13 to 15 for an extraordinary event dedicated to all things WordPress. Immerse yourself in a diverse array of programs, workshops, and presentations, where industry experts will share their wisdom and cutting-edge trends will be unveil
Sparktoro
MAY 15, 2024
I go to a lot of conferences. They built my career, and I have a soft spot in my heart for them. But, best I can tell, 2023 had both the fewest marketing conferences and the fewest total attendees of any year in the past 15.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Andreessen Horowitz
MAY 17, 2024
In this episode of the AI + a16z podcast, a16z partners Guido Appenzeller and Matt Bornstein discuss the state of the generative AI market, about 18 months after it really kicked into high gear with the release of ChatGPT — everything from the emergence of powerful open source LLMs to the excitement around AI-generated music. If there’s one major lesson to learn, it’s that although we’ve made some very impressive technological strides and companies are generating meaningful rev
SaaStr
MAY 15, 2024
So with public SaaS companies continuing to grow, but revenue multiples often at relative lows, it can make sense in some cases to “go private”, invest in more growth for a few years, and try to IPO again down the road. Qualtrics did it, nCino just did it, and the latest is Squarespace. They are going private at an almost $7 Billion valuation.
The Moz Blog
MAY 13, 2024
MozCon is fast approaching, and Meghan is here to save the day with her MozCon Field Guide. Explore summertime in Seattle this June with us and discover everything this city has to offer. Grab your MozCon tickets now, and don’t miss out!
Totango
MAY 15, 2024
“AI may not replace me, but AI will definitely change the way I work.” This bold statement, shared during a keynote at the recent Technology Services Industry Association (TSIA) World INTERACT conference in Orlando, set the stage for a series of thought-provoking discussions and insights from industry leaders. As CS grapples with rapidly evolving AI opportunities, executives from top companies gathered to share their hot takes on the advancements that will shape the future of the industry.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Andreessen Horowitz
MAY 16, 2024
This content first appeared in the May 2024 Fintech newsletter. If you’d like more commentary and analysis about news and trends from the a16z Fintech team, you can subscribe here. It didn’t take much to convince Varun Krishna, the Chief Executive Officer of Rocket Companies and Chief Executive Officer of Rocket Mortgage, to join the retail mortgage giant last year.
SaaStr
MAY 17, 2024
As Product leaders, you have to build trust with CEOs and founders, align on vision and strategy, stay focused on the customer’s problem, and effectively navigate misalignment to ensure your product has the greatest chances of success right out of the gate. But how do you tactically achieve all of that? Tamar Yehoshua, former CPO at Slack and Partner at IVP, Anneka Gupta, CPO of Rubrik, and Noam Lovinsky, CPO of Grammarly, share practical advice from the trenches so you can build great products
Buffer Resources
MAY 16, 2024
Over the past decade, Instagram has grown exponentially, with more than a billion monthly active users. However, with that increase in users has come an equal rise in fake accounts. According to this report, as of 2019, there were approximately 95 million fake Instagram accounts, representing about 9.5% of the platform's total user base With about 1 billion active users, that means roughly 1 in 10 Instagram accounts are fake.
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