SaaStr

JUNE 26, 2023

One thing we’ve talked a ton about at SaaStr since inception is the power of going global as early as you have customer pull in other geographies. The internet works everywhere. You should be selling everywhere, assuming there are no regulatory or related issues in your space. Some examples: HubSpot gets 54% of its revenue from outside the U.S. Asana gets 39% of its revenue from outside the U.S.

Sales Hiring 284

Sales Hiring Revenue SaaS Scale 284

Kalungi

JUNE 26, 2023

In today's competitive SaaS landscape, understanding how your marketing efforts are performing is crucial to your venture's growth success. But what should you be comparing those numbers to when gauging your success? How do you know if you're in the range you need to be or need to start making serious adjustments? For that, you need access to industry-wide SaaS benchmark metrics.

Benchmarks 40

Benchmarks Metrics Marketing SaaS 40

Inturact

JUNE 25, 2023

What makes a user onboarding experience fantastic? It’s making them feel empowered, enlightened, and eager to explore what awaits them on the other side of this initiation process.

Onboarding 52

Onboarding 52

Predictable Revenue

JUNE 27, 2023

Jesse Ouellete, Founder of LeadMagic, and Vaibhav Namburi, Founder of SmartWriter, shed light on the truth behind cold email's future. The post Optimizing Email Deliverability for Cold Outreach with Jesse Ouellette and Vaibhav Namburi appeared first on Predictable Revenue.

Revenue 195

Revenue Development Sales 195

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Buffer Resources

JUNE 29, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. Today, we’ve got Stew Fortier, a more unconventional creator, as his day job is CEO of Type.ai , an AI content writing tool. 💡 To keep up with Stew, check out his newsletter , Twitter and LinkedIn. The rapid advancement of AI has spurred debates among creators of all types.

AI 122

AI Social Media Technical Review Travel 122

Tom Tunguz

JUNE 25, 2023

Yesterday, Databricks announced its intent to acquire Mosaic for $1.3b. Perhaps not coincidentally, Snowflake announced a deepened partnership with Nvidia to offer customers models & training on Nvidia’s Nemo platform. Clouds are picking teams in one of the most important dislocations in software. Cloud LLM Infrastructure Microsoft OpenAI Snowflake Nvidia Databricks Mosaic Google Anthropic Oracle Cohere Amazon HuggingFace Microsoft has invested over $10b, plus significant development e

Artificial Intelligence 197

Artificial Intelligence AI AWS Cloud 197

Nimble - Sales

JUNE 28, 2023

We’re excited to announce that Nimble has launched Deals onboarding and sample data to our New Nimble Deals to help you get up to speed quickly. By loading our Nimble Sample Data you can easily visualize what a live deal pipeline and reports look like for an active sales team. Onboarding to a new CRM […] The post Streamline Your Sales Teams Deal Onboarding with Nimble’s New Sample Data appeared first on Nimble Blog.

Onboarding 59

Onboarding Data Sales 59

Crafty CTO

JUNE 28, 2023

I did a micro-post recently, MosaicML’s Open Source MPT-7B Model Writes an Epilogue to The Great Gatsby. I was a bit puzzled, though, that MPT-7B was showing up as current news, since its release happened in May. I started pulling on that thread and it unravelled interestingly. MosaicML MPT-30B and MPT-7B Models First off—it wasn’t the MPT-7B model that was the news over the past week, it was MPT-30B , announced June 22nd. 30 stands for 30 billion parameters, up from 7 billion

ChatGPT 52

ChatGPT Scale AI Generative AI 52

CloudKettle

JUNE 26, 2023

When it comes to choosing a workplace, there are a lot of factors to consider. Salary, benefits, and location are all important, but intangible aspects shape the work environment and can make a big difference in your overall job satisfaction. Here are five intangibles for selecting a workplace that aligns with your professional and personal […] The post 5 Intangibles You Should Look For in a Workplace appeared first on CloudKettle.

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52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

SaaStr

JUNE 26, 2023

Ok we’re in full swing for 2023 SaaStr Annual now that Europa is behind us and it’s going to be out biggest, best Annual ever! The 9th!! It’s back again in the SF Bay Area Sep 6-8 again on our sprawling 40+ Acre, 10+ Stage campus. More in our official programming launch soon but an early look at just some of the epic speakers: Spenser Skates, Founder & CEO @ Amplitude Girish Mathrubootham, CEO @ Freshworks Roy Mann, Co-founder and CEO @ Monday.com Eran Zinman, Co-founder a

Enterprise 269

Enterprise Customer Success Product Marketing Startup 269

Predictable Revenue

JUNE 27, 2023

Jesse Ouellete, Founder of LeadMagic, and Vaibhav Namburi, Founder of SmartWriter, shed light on the truth behind cold email's future. The post Optimizing Email Deliverability for Cold Outreach with Jesse Ouellette and Vaibhav Namburi appeared first on Predictable Revenue.

Revenue 130

Revenue Development Sales 130

Sparktoro

JUNE 26, 2023

3 Years ago, SparkToro launched in the midst of a world-changing pandemic. In 2021 and 2022 I wrote updates about this business’ journey, both because I love to transparently share the adventure, and because we’re passionate about spreading the model SparkToro’s used to fund, grow, and bring value to customers.

Business 121

Business Startup 121

IT World

JUNE 26, 2023

Since announcing a partnership with ChatGPT creator OpenAI earlier this year, Microsoft has been deploying its Copilot generative AI assistant across its suite of Microsoft 365 business productivity and collaboration apps. Word, Outlook, Teams, Excel, PowerPoint, and a range of other applications will be connected to the AI assistant, which can automate tasks and create content — potentially saving users time and bolstering productivity.

Generative AI 119

Generative AI AI ChatGPT Business 119

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

SaaStr

JUNE 26, 2023

Dear SaaStr: What’s the Best Way to Get Ahead in SaaS Sales? It is important to decide which of 3 life tracks you want to be on: Super-successful sales rep / individual contributor. I.e., make $200k or even $500k+ someday, just closing deals yourself. Crush your number, live the life, take nice vacations, wear expensive suits, buy a cool condo. Live the high life.

Sales Recruiting 247

Sales Recruiting Sales Hiring Sales SMB 247

Buffer Resources

JUNE 28, 2023

Just over a year ago, my role at Buffer shifted, and I became a Growth Marketing Manager working on Buffer’s Growth Marketing team. This change happened at a time when we needed to quickly scale how we run experiments to start looking for improvements to their performance.   Experiments are an important component in marketing teams and are a proven method for understanding the causal impact of a change and improving marketing strategy iteratively and quickly.

Marketing 116

Marketing Machine Learning Artificial Intelligence Scale 116

Sparktoro

JUNE 27, 2023

Howdy SparkToro fans and welcome to the first edition of a new series we’re experimenting with—short, whiteboard style explainer videos. This inaugural video covers a concept that’s crucial to the future of marketing: measurement vs. attribution. For the last 20 years, we’ve lived in the golden age of attribution.

Metrics 99

Metrics Marketing Advertising Data 99

IT World

JUNE 29, 2023

OpenAI, the Microsoft-backed company that developed the ChatGPT generative AI chatbot, is the defendant in a federal class action lawsuit filed this week in California, where it is accused of misappropriating personal information for training purposes. The complaint, filed in the Northern District of California, lists 15 causes of action, including violations of the Computer Fraud and Abuse act , the Electronic Communications Privacy Act, and several state consumer rights laws and common-law tor

ChatGPT 118

ChatGPT Generative AI Data AI 118

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

SaaStr

JUNE 29, 2023

SaaS buying has changed. As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023.

VP of Engineering 235

VP of Engineering Trends Cybersecurity Sales Hiring 235

Buffer Resources

JUNE 26, 2023

Everyone says you should repurpose your content these days. But why? And how do you actually go about it? How do you decide what to repurpose, and how do you actually execute? These are all questions we hope to answer for you today. If you haven’t given repurposing content a try yet, you really should. Repurposing content can increase engagement, save you a lot of time and energy, and gives people a chance to see your best content they may have missed the first time you posted.

Social Media 111

Social Media Engagement Strategy Branding 111

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? There’s no simple answer to this question. Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to lon

AI Search 90

AI Search AI Payment Solutions ChatGPT 90

IT World

JUNE 30, 2023

A proposed EU law that would create the West’s first regulatory scheme for AI is the target of criticism from the business and technology sectors, which published an open letter today arguing for fewer restrictions and a less “bureaucratic” approach. The letter was signed by prominent executives from a who’s-who of major European companies like Siemens, Dassault, Heineken, Renault, Deutsche Telekom, and Airbus.

AI 115

AI Generative AI Business compliance 115

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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

Payment Solutions

SaaStr

JUNE 29, 2023

So YCombinator put out a list of its largest success stories not by valuations (as they’ve done in the past) — but by revenues. It’s 2023. It’s not a valuation game anymore. It’s about putting real points up on the board, and after that, real profits. So when sliced by revenue, what can we learn? That 50% of the top YC companies of all time by revenue are B2B/SaaS: Yes, B2C companies still often get more attention.

B2B 206

B2B B2C SaaS Revenue 206

Buffer Resources

JUNE 26, 2023

Selecting the perfect social media management tool can be an overwhelming task. There are dozens of options available and hundreds of features to compare. But don't worry, we at Buffer are here to help you make an informed decision by comparing our platform with another popular choice: Sked Social. To assist you in finding the right solution for your social media management needs, we've compiled a list of key differences between Buffer and Sked Social.

Social Media 99

Social Media Retention Data Management 99

User Pilot

JUNE 30, 2023

A basic support offering won’t impress your demanding users very much. Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. In this article, we’re going to examine Userpilot’s resource center editor in depth. We’ll explore how it can help you manage, control, and ultimately improve the resources you’re offering each and every user.

Software Review 87

Software Review Technical Review Engagement Pricing 87

IT World

JUNE 26, 2023

If you haven't invested in a Wi-Fi 6E-compatible router yet, you might never get around to it before the next-generation Wi-Fi 7 standard arrives. There's already talk it could show up in in iPhones As early as next year. (Macs could get support for the standard not long afterward. So, what’s so good about this new standard? The Wi-Fi standard is maintained by the Wi-Fi Allianc and the next iteration will be Wi-Fi 7 (802.11be).

Wireless 98

Wireless Investment Data 98

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

SaaStr

JUNE 28, 2023

If there’s one rule almost everyone universally agrees with when building software, it’s that focus is critical. Conventional wisdom says that if you narrow your focus, you can go really deep. Parker Conrad, the CEO of Rippling, disagrees. As a founder of two different compound startups, each valued at above a billion dollars, he’s probably the best person in the world to share this alternative perspective.

Startup 206

Startup Software Sales Hiring Pricing 206

Kellblog

JUNE 30, 2023

Just a quick post to share the recording of the webinar we did yesterday, where my Balderton Capital colleague, Michael Lavner, and I discussed the SaaS Metrics That Matter. You can find the slides here. The video is available here. Thanks to everyone who attended and for the great questions that kept it interactive. The post Video of the Balderton SaaS Metrics That Matter Webinar appeared first on Kellblog.

Metrics 75

Metrics SaaS 75

User Pilot

JUNE 28, 2023

Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. When used correctly, customer feedback can shape your growth strategy, help you detect issues, improve your brand image, and increase customer loyalty. To get your customers to talk, however, you must ask the right questions in the right manner.

Market Research 86

Market Research Scaling Branding Social Media 86