Predictable Revenue
MARCH 8, 2023
AJ Cassata joins the Predictable Revenue podcast to discuss tips for prospecting and building authority through the power of Facebook groups. The post How to Establish Authority and Generate Limitless Leads on Facebook. appeared first on Predictable Revenue.
Dubb
MARCH 9, 2023
Are you a sales or marketing leader trying to get people to contact you (instead of the other way around)? Listen to this episode of the Connection Loop podcast with marketing leader, Shane Barker, to learn how to go from interceptor to influencer. Topics include podcasting, public speaking, events, networking, and marketing Listen The post How to Go from Sales Interceptor to Sales Influencer with Shane Barker appeared first on Dubb Blog.
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User Pilot
MARCH 7, 2023
Churn happens even to the most successful SaaS companies. But why? And what are the most concerning cancellation reasons you could avoid? Your job is to reduce churn as much as possible. That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their p
Tom Tunguz
MARCH 6, 2023
As machine learning becomes core to every product, engineering teams will restructure. In the past, the core engineering team & the data science/machine learning teams worked separately. The core engineering team ships the product & focuses on reliability. For most companies, the data science team analyzed data & wrote machine learning models to support the business functions : sales, marketing, customer support.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Buffer Resources
MARCH 6, 2023
An important part of growing your Instagram is connecting with other brands and accounts on the platform, and doing so just got easier with Instagram Collab posts. With this feature, you can share content in collaboration with another account. This means your content, whether it be photos or a Reel, will be shared from both accounts rather than just your own.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
MARCH 9, 2023
*Editor’s Note: This article first appeared on Inc.com by Bubba Page and is being republished with permission. The original article can be viewed here. I’m sure you get these emails. People asking to pick our brain, see their demo, provide feedback on their product, and the list goes on. Being a natural connector in the space, I’m constantly getting the ask, “can you provide and intro to X for me.
Infinicept
MARCH 9, 2023
As the idea of delivering payments through software platforms has picked up steam, the options available to companies that want to create that experience have evolved rapidly to meet the demand. That means that new models and terms have arisen quickly. Keeping up with the developing space can be confusing. Take the terms Integrated payments and embedded payments.
SaaStr
MARCH 6, 2023
So the recent survey we did above took me a bit by surprise. Since the earliest days of SaaStr, we’ve pushed founders to do more outbound, earlier. We’ve pushed the point that outbound — done right — always works. Done poorly, it often just ends up a bunch of expensive spam, however. And it does seem like with times a bit tougher for many, dialing up outbound could be the answer.
IT World
MARCH 6, 2023
Microsoft today unveiled a generative AI chatbot for business users that will draft email responses to customers, create textual summaries of Teams meetings, and generate marketing and sales email campaigns. Based on OpenAI’s GPT-3 , Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions, creating content, and summarizing conversations and notes.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Clouded Judgement
MARCH 10, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Consumption Chart Last week I talked a bit about consumption trends. Came across an interesting chart I wanted to share. Growth Deceleration of Consumption Companies So far, 2023 guides have not been pretty for consumption software companies.
The Daily Egg
MARCH 9, 2023
People use professional employer organization (PEO) software to manage and streamline their employees’ payroll, human resources, benefits administration, and other related processes. The post XcelHR Review appeared first on The Daily Egg.
SaaStr
MARCH 8, 2023
Did you know there is a “LinkedIn for Doctors”? That is doing $450,000,000 in ARR … growing a fairly mature 18%, but at an insane profitabilty level with a 43% (!) adjusted EBIDTA margin? Well, there is. It’s called Doximity and it’s worth $6.5 Billion Dollars. That’s 12x ARR even with fairly mature growth. Why?
Tom Tunguz
MARCH 8, 2023
With all the broad macro economic shifts, startups are pursuing their core markets much differently in 2023 than in 2022. To illuminate those trends, I’ve constructed a brief, 28 question go-to-market survey here. My goal is to understand how startups have evolved their sales, marketing, customer success, and cash management from the go-go days of early 2022 to 2023.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Buffer Resources
MARCH 9, 2023
If you’re looking to grow your career, make connections with people in your industry, and build a personal brand, you should be on LinkedIn. To get a little personal, nothing has been more valuable to my career than building a platform on LinkedIn. It’s difficult to get a remote job when there are many people, and it’s even harder when you’re outside the West.
IT World
MARCH 6, 2023
Before employing artificial intelligence (AI) to find job candidates, Southwest Airlines had no definitive way to track the success of the company's email and website hiring campaigns. The airline also couldn’t queue up potential applicants who’d logged into a job listings page and left before an applicable position had been posted. Since it began using an AI-enabled hiring platform from tech firm Phenom , the airline now has “a warm pipeline of candidates” it can draw on whenever jobs opportuni
SaaStr
MARCH 8, 2023
In celebration of International Women’s Day , we’re setting aside 1,500 no-cost VIP tickets to SaaStr events in 2023, including SaaStr Europa in London this June, and SaaStr Annual in the Bay Area this September. We believe that true innovation depends on hearing from, meeting with, and listening to people with a variety of perspectives and diverse backgrounds.
Predictable Revenue
MARCH 8, 2023
AJ Cassata is the Co-Founder & CEO at RevenueBoost, a B2B sales and marketing […] The post How to Establish Authority and Generate Limitless Leads on Facebook with AJ Cassata appeared first on Predictable Revenue.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Neil Patel
MARCH 7, 2023
ChatGPT took the internet by storm at the end of 2022, and its creator, OpenAI, already expects it to generate more than $200 million in revenue by the end of 2023 and hit $1 billion in 2024. Everyone is learning the endless possibilities that AI enables for digital marketing in general; and in the realm of SEO, there are some exciting potential uses.
IT World
MARCH 10, 2023
Reported plans to extend US chip export controls to Inspur affiliates signal continuing supply chain upheaval.
SaaStr
MARCH 7, 2023
Q: What is the ideal ratio of equity in a startup among co-founders? Is it always fair or ideal to have an equal share for each founder? IMHO what matters is the ratio is fair. Perhaps one of my biggest takeaways is most public SaaS companies do not have equal co-founder equity ratios. In fact, the average public SaaS company has about a 2:1 ratio for founder CEO:co-founder equity.
Agile Payments
MARCH 8, 2023
How Businesses Can Prevent Identity Fraud with ID Verification
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
ChurnZero
MARCH 10, 2023
Are you interested in using AI to make your Customer Success job easier? If so, this article is for you! We’ll walk through how to write prompts to help you better serve your customers, with examples you can add to your CS toolkit. Top tips include how to consider the customer perspective, use consistent language and formatting, and the best structure for efficient, effective results.
IT World
MARCH 10, 2023
Artificial intelligence is already designing microchips and sending us spam, so what's next? Here's how generative AI really works and what to expect now that it's here.
SaaStr
MARCH 10, 2023
The SaaS Capital Index from SaaS Capital had a nice summary this week of the 3 low points we’ve seen in SaaS multiples, and this chart puts things in great context: As you can see above, in the early days of SaaS … it was tough to be a public SaaS company. Public multiples often were around 4x-5x in 2008, and then the global meltdown came, and public multiples fell to as less than 2x revenue for a while.
Frontegg
MARCH 9, 2023
B2B ecosystems are becoming increasingly complex. System for Cross-domain Identity Management (SCIM), a set of application-level protocols, is helping securely manage and communicate user data across multiple domains. SCIM clients can be integrated to manage CRUD (create, replace, update, delete) operations, apply queries and filters, create user groups within your organization, and more.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Nimble - Sales
MARCH 9, 2023
Are you a Microsoft reseller looking to up your practice and differentiate yourself from other resellers? Look no further than this webinar to learn how to “Grow Your Microsoft Reseller Practice in 2023 and Beyond with Nimble CRM”, hosted by Nimble CEO Jon Ferrara and Nikhil Fernades! Nikhil is the IT Product Manager – Business […] The post Nimble Webinar Replay: Grow Your Microsoft Reseller Practice in 2023 and Beyond with Nimble CRM appeared first on Nimble Blog.
IT World
MARCH 8, 2023
Android widgets are awesome. That much is obvious, right? But as is the case with many tech-scented treasures, sometimes, it takes a teensy bit of digging to unearth the most wonderful widget options of all. This week, I stumbled onto an especially clever and practical Android widget possibility I'd never before considered. It's a super-simple setup that empowers you to create your very own Android widgets from almost any website on this wide, wild internerp of ours.
SaaStr
MARCH 9, 2023
Dear SaaStr: Why Are VCs So Lousy At Follow-Up? I hate this. And yet … I’m pretty bad at it myself, I’m sorry. It’s often a sign of a deal with some good stuff in it, but that doesn’t quite meet the bar. When I started investing, I vowed to always respond within 24 hours to all follow-up. And I kept up for 90 days … and then I failed.
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