TechEmpower SaaS
AUGUST 21, 2023
Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear.
Tom Tunguz
AUGUST 20, 2023
The post-Covid surge in venture capital pushed valuations & activity to record breaking heights. Since then, investing activity dropped precipitously. When a collapse follows a surge, mean reversion suggests behavior should revert to a reasonable baseline. By building a linear model we can hazard a guess of when that might be. The blue line shows actual Seed, A, & B activity by quarter.
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User Pilot
AUGUST 24, 2023
A well-designed cancellation survey will help you understand the reasons for churn. It’s also a valuable tool for winning over users about to cancel their subscriptions. This article shows you how to design a customer cancellation survey that collects actionable insights and reduces churn. We’ll cover the best practices for creating a customer cancellation template, questions to ask, and timing examples for best results.
SaaStr
AUGUST 24, 2023
We were fortunate enough to return to 20VC to help support the new format with multiple guests, and the deep dive on venture was a good one Per Harry: “VC markups have corrupted VC. We will see a rise of mega-funds once again and RIFs should be an embarrassment for all SaaS founders. Not enough discussions are direct and honest. Here are my 10 biggest lessons from our 20VC today with Jason M.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Predictable Revenue
AUGUST 22, 2023
Chris Brewer shares his pre-call preparation strategy, primarily for inbound lead generation, with insights adaptable to outbound leads. The post Inside the Sales Call with Chris Brewer appeared first on Predictable Revenue.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Infinicept
AUGUST 24, 2023
If you’re a software company looking for payments partners, your search won’t be hampered by a lack of selection. In fact, the number of options – from small, specialized companies to big, well-known names offering many services – can make choosing providers somewhat overwhelming. On the surface, these companies often offer similar services at comparable prices.
Sixteen Ventures
AUGUST 23, 2023
Every Customer Success Manager (CSM) and Head of Customer Success has felt it at some point: the nagging sense that although Goal Discovery is essential, something is missing in the process of keeping those goals continually aligned. You know it’s important, but somehow staying in-sync with your customer’s evolving goals seems elusive. Perhaps it’s the […] The post The Art and Science of Continuous Goal Alignment in Customer Success appeared first on Customer-centric Grow
TurnKey Labs
AUGUST 24, 2023
Welcome to the TurnKey Labs blog, your hub for insights into tech recruiting and remote development. As the demand for top-tier tech talent soars, navigating the landscape can be challenging. This article spotlights the pivotal role of a technical recruiter and underscores TurnKey Labs’ proficiency in this arena.
The SaaS CFO
AUGUST 22, 2023
We make constant capital tradeoffs in our SaaS business. Even if we have a ton of cash in the bank, we still need to prioritize the investments in our business. Investment in our product roadmap is a constant discussion. Are we fixing technical debt, responding to whimsical feature requests, or investing in features and modules […] The post How to Calculate Your SaaS R&D Investment Efficiency appeared first on The SaaS CFO.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
SaaStr
AUGUST 22, 2023
Dear SaaStr: As a CEO, Who is The Most Talented Founder You Have Ever Met? A few of the most talented I’ve ever met. Ok, let me qualify this by saying earlier in my career. As part of SaaStr, I meet so many incredible founders from HubSpot to Monday to Slack and more that I can’t count those, for the most part. So I’m excluded the CEOs and founders, for the most part, that I’ve met though SaaStr itself as there are too many great ones.
Clouded Judgement
AUGUST 25, 2023
Klaviyo filed their initial S1 statement today. This is the first S-1 we’ve seen in almost 2 years from a software company! A S-1 is a document companies file with the SEC in preparation for listing their shares on an exchange like the NYSE or NASDAQ. The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more.
Tom Tunguz
AUGUST 22, 2023
If we needed another exclamation point on the tremendous growth opportunity, NVidia’s earnings punctuated the euphoria with gusto. Revenue grew 88% in a quarter, nearly doubling. The company had projected $11b & exceeded projections by $2.5b or 26%. The Data Center business, which sells to clouds & consumer companies drove nearly all of the growth, surging 141% quarter-over-quarter to $10.3b & nearly 3x annually.
The Daily Egg
AUGUST 21, 2023
Influencer marketing has become a powerhouse. People trust people. When we see someone just like us (or someone we aspire to be). The post Taggbox Review appeared first on The Daily Egg.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
SaaStr
AUGUST 25, 2023
So we’ve been saying for a while that the back half of 2024 could be good for SaaS IPO s, we just needed a few of the break-out winners to IPO to get the engine rolling again. The SaaS IPO window really closed in late 2021 with HashiCorp as the last great one to IPO in December 2021. And now we have that first great IPO filing since 2021 — Klaviyo.
Buffer Resources
AUGUST 23, 2023
Question: How many social media platforms should a local business be using? Realistically, it is a challenge to manage multiple platforms well with the limited resources of a small business. – Keegan Edwards There’s no end to the tasks small business owners have to juggle daily. When you’re managing everything from strategy to sales, adding a dozen social media accounts into the mix is just not sustainable.
Tom Tunguz
AUGUST 24, 2023
Aakash Gupta published Product Requirements Documents (PRDs): A Modern Guide. credit: Wired There at the top of the post is a photo of the 2007 APM class, coincidentally my class (I’m there on the right), departing San Francisco for a trip that would take us to Tokyo, Beijing, Bangkok, Bangalore & Tel Aviv. Steven Levy, a reporter, traveled with us & documented the trip.
The Daily Egg
AUGUST 23, 2023
When you think about creating and hosting a website, “easy” is rarely the first word that comes to mind. However, if you’ve. The post Tiiny Host Review appeared first on The Daily Egg.
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SaaStr
AUGUST 25, 2023
So VCs are seen by most founders these days as almost commodities. Folks with money that you get money from. And maybe that’s a good thing, in many ways. I see fewer and fewer founders care if VCs make money, and the Go Go days of 2020 and 2021 are probably part of it. No one cared if they raised at 100x ARR. Everyone just wanted to be a unicorn.
User Pilot
AUGUST 23, 2023
A good grasp of the customer value chain is essential to product-led growth. Having a clear idea of how your solution adds value to your customers’ lives is the only way you’ll be able to clearly communicate the core benefits and get your value proposition across. TL;DR The customer value chain is a combination of what your customers need, how they use your product, and the ways in which you can make it easier for them to use the product.
Buffer Resources
AUGUST 21, 2023
Short-form video is everywhere, and so are monetization opportunities for creators. TikTok has its Creator Partner Program (a spinoff from the TikTok Creator Fund). Instagram creators can monetize their content with Subscriptions. And YouTube Shorts has the YouTube Partner Program. We’ve covered how to monetize your YouTube content before, but Shorts has a different model for creators.
Sparktoro
AUGUST 20, 2023
Many of us know the classic content marketing strategy to a tee.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
SaaStr
AUGUST 21, 2023
So SaaStr itself is a little funky — we only have 9 team members but a fair amount of scale in terms of reach, revenue, and in some cases, software utilization. We don’t need many CRM seats for example but we do a ton of marketing. So it was interesting when we tried to migrate off an existing enterprise-focused marketing tool we use. We mainly use it for legacy reasons, and no one on our current team really wants to use it.
User Pilot
AUGUST 24, 2023
I admit Introducing Userpilot Analytics may not be the most accurate title. After all, Userpilot is already a powerful analytics tool and we’re simply adding new features that have been available only in dedicated product analytics tools so far. Why? As the competition in the B2B SaaS space is growing, SaaS companies need even better product analytics to drive product growth.
CloseSaaS
AUGUST 21, 2023
Looking to grow your real estate business? Here's how to get more leads and expand your network with advice from expert realtors.
Agile Payments
AUGUST 23, 2023
The Benefits of Employing an IVR Payment System using ACH and Credit Card Processing
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SaaStr
AUGUST 20, 2023
So there’s a pickle a lot of you will get yourselves into. That critical team member, that you just have to have, that you need — that’s also toxic. I remember when it happened to me. In my first start-up, there were literally only a handful of engineers who understood our technology. The best we made our CTO. The second best, “William”?
User Pilot
AUGUST 23, 2023
Are you aiming to become a product analyst? Or are you uncertain about the occupation but want to explore it as an option? A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth.
Andreessen Horowitz
AUGUST 22, 2023
To put it simply: higher LTV:CAC → higher margins → higher valuation. Investors often use 3x LTV:CAC as a rough benchmark of a consumer company’s financial health. If your customer lifetime value (LTV) is 3 or more times your customer … The post Why Do Investors Care So Much About LTV:CAC? appeared first on Andreessen Horowitz.
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