Sat.Feb 05, 2022 - Fri.Feb 11, 2022

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Using Sales Automation to Close Sales Deals Faster

Predictable Revenue

Kevin Snow joins the Predictable Revenue podcast to discuss how automating outbound sales can help close deals faster and more efficiently. The post Using Sales Automation to Close Sales Deals Faster appeared first on Predictable Revenue.

Sales 213
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How to Guide Your Team and Customers Through the Customer Change Management Process

ChurnZero

According to the Harvard Business Review , about 75% of change efforts fail due to their inability to deliver value or complete abandonment. . Pile that on top of other stressors, and your chances of change friction and burnout skyrocket. “The amount of change that the average employee can absorb without becoming fatigued is half of what it was last year,” says Jessica Knight , Vice President of Gartner. .

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Five Contract Renewal Tools to Increase Customer Retention

Totango

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. In this article, we’ll discuss five essential technology tools you can use to automate your contract renewal procedures.

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The 10 Ways to Get Marketing Going in the Early Days

SaaStr

Q: How do you market a B2B SaaS product in the early days? At the end of the day marketing is still “getting the word out” — just done with a lot of tools, systems, platforms and processes. But the playbook to do that varies based on the product, how mature the brand is, the space, and the skills of the marketer. Ways to get the word out: Press and PR.

Marketing 293
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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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15-Minute Summary of Predictable Revenue

Predictable Revenue

Predictable Revenue has been called “The Sales Bible of Silicon Valley”. This summary outlines key strategies to grow revenue without relying on cold calls. The post 15-Minute Summary of Predictable Revenue appeared first on Predictable Revenue.

Revenue 262

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Decentralized Science Is Gaining Momentum

Andreessen Horowitz

A growing number of scientists and entrepreneurs are leveraging blockchain tools, including smart contracts and tokens, in an attempt to improve modern science. Collectively, their work has become known as the decentralized science movement, or DeSci. Still in its infancy, DeSci lies at the intersection of two broader trends: 1) efforts within the scientific community.

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5 Interesting Learnings from CS Disco at $120,000,000 in ARR

SaaStr

So there was a pretty successful “small” SaaS IPO last year that you probably didn’t hear about — CS Disco. “Disco” is a leader in next-generation eDiscovery software, i.e. managing documents around lawsuits. You could call Disco a vertical SaaS play, but sometimes that term is overused. Really, it’s a next-generation Cloud player in eDiscovery, one of the oldest and largest categories in legal tech (a $15B category already).

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Unbounce Apps: Stripe, Typeform, Unsplash Join Growing Library of Tools to Help Your Business

Unbounce

As a small business owner, we know you’ve got limited time and expertise to run digital marketing campaigns. We also know that a whopping 47% of you run your marketing efforts all by yourselves. Now add technical issues, broken workflows, or a lack of developer resources, and you’re faced with a bunch of barriers that make you wonder how you’ll even keep up with or get a leg up on the competition.

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The New Discipline Web3 Software Companies Must Develop

Tom Tunguz

Suppose you launch a web3 company tomorrow. The business builds software to help other crypto companies grow. Perhaps you’ll sell infrastructure to help other startups scale or software to manage internal operations. After you’ve launched the product, you’ll encounter a new phenomenon. Your customers prefer to pay you in crypto. Fast forward three years, your business thrives.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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AI Foundation Models for the Rest of Us

Andreessen Horowitz

As machine learning technology has matured and moved from research curiosity to something industrial-grade, the methods and infrastructure needed to support large-scale machine learning have also evolved. Taking advantage of these advances represents both opportunities and risks for startups – almost all of which are leveraging machine learning in one way or another as they.

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The Argument High Cloud Multiples Are Behind Us. Even if Epic Growth is Still To Come.

SaaStr

At SaaStr, we are bullish on SaaS. I am bullish on SaaS. And it’s hard not to be extra bullish right now. The leaders in SaaS are growing so much faster. Asana, Bill, Monday, HubSpot, etc. are all growing every faster at $200m, $400m, $1B in revenue than they did before! That’s beyond epic, and a reason to be hyper-bullish on SaaS. But revenue multiples might be a different story.

Cloud 244
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Three Steps to a Winning B2B Customer Experience Plan

Totango

Delivering a satisfying B2B customer experience is key to staying competitive in today’s SaaS market. Here, we’ll outline a strategic roadmap to developing a winning B2B customer experience strategy. First, we’ll take a look at what B2B customer experience is and why it’s an important priority. Then, we’ll walk you through three steps for creating a solid customer experience strategy.

B2B 111
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A multiverse of metaverses: an emerging productivity powerhouse?

IT World

As with all new technologies, the Metaverse is surrounded by misconceptions ( like there will only be one ) and substantially more hype than substance. But it is being used successfully (and at scale) already for simulations — from building virtual objects collaboratively (like an architect creating a virtual representation of a building) to advanced testing for autonomous robots and vehicles.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Payment Integration Mistakes - The MSB Factor

Agile Payments

It happens on a regular basis; prospective clients contact us because they have a SaaS application in development, usually nearing launch, and they need a solution to pay-out to people or companies that serve a role within the application's ecosystem, but who are not the primary beneficiary of the funds received from a credit card payment.

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Of Course Your Competitor Is Trying to Sell To, And Steal, Your Customers and Prospects

SaaStr

Q : How Do I Know if My Competitor is Cold Calling My Customers? Just assume your competitor is cold calling all your existing customers. They should be. Be most worried if they are doing it well. They should be calling your customers. Yes, oftentimes the yield here can be low if your customers are very happy. But: First, it is almost always worth continuing to market to lost deals if you have the resources and are in a competitive space.

Marketing 237
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Magic Links: Powering the Passwordless Shift

Frontegg

The SaaS space is slowly but steadily moving away from the use of passwords, with biometric and camera-based methodologies gaining traction. But magic links are still the most effective and common way to get things done. Let’s take a closer look at this technique and how one can get started with just a few clicks. Before starting off, we highly recommend you check out our article about Password Authentication and why it is getting outdated.

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5G is finally ready for business

IT World

For years, I’ve been writing about 5G and telling you why you shouldn’t invest in it. The bottom line has been that 5G simply hasn’t been able to deliver on its high-speed, low-latency promises. But, finally, things have changed. Today, 5G can at last deliver much better performance—sometimes—with certain versions of 5G only offered in specific places.

AWS 114
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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4 Actionable Tactics To Improve Your Product Adoption Rate in SaaS

User Pilot

Wondering how you can improve the product adoption rate of your SaaS business? Without product adoption, your new users will remain stuck in the activation stage, and there will be no growth. As users adopt more and more features down their journey and continue getting value from them, they become loyal and profitable customers. So let’s look at how you can boost product adoption and drive growth.

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Dear SaaStr: Should We Pay Our Sales Reps on Renewals?

SaaStr

Q: Dear SaaStr: Should We Pay Our Sales Reps on Renewals? Simple answer: most don’t. You can, especially in the early days. But very few SaaS companies pay sales reps on renewals as they scale. And you can definitely pay on upsells and account expansion. Longer reason: most SaaS companies don’t pay AEs on renewals — because you want to specialize.

Scale 236
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ChurnZero earns spot on G2’s 2022 Best Software Awards

ChurnZero

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. This award is earned by software products and companies that provide best-in-class customer service products and experiences for their customers.

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Twitter complaint-tracking bot reveals most griped about tech products

IT World

A bot tracking Twitter complaints about electronic products found the Google Pixel 6 smartphone, HP laptops, and Apple’s iPad 6 were among the most groused-about tech products. Electronics Hub , a products review website that also offers project information to electronics do-it yourselfers, said it used a “complaint detection tool” to analyze the sentiment of tweets about best-selling tech products.

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How to Leverage AI for Actionable Insights in BI, Data, and Analytics

In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Imagine having an AI tool that answers your user’s questions with a deep understanding of the context in their business and applications, nuances of their industry, and unique challenges they face.

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Industry Professionals Share Their 2022 Resolutions

Nimble - Sales

Whether 2022 is just starting to gain traction or you’re already completely submerged in projects and meetings, it’s important to keep our goals in mind to stay on track and avoid detours. As we’re embarking on the journey this year is bringing, a powerful tool that can help anyone would be the lessons learned from […]. The post Industry Professionals Share Their 2022 Resolutions appeared first on Nimble Blog.

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Waze’s Head of Sales on The 4 V’s: Volume, Variety, Value, and Velocity

SaaStr

Scaling a sales organization isn’t easy. Knowing which metrics matter and how to analyze them to increase your revenue and hit organizational sales goals is essential. . Waze sales executives Fernando Belfort , Head of SMB Sales, and Kendra Wrightson , Head of Sales Enablement, discuss optimizing sales processes for four essential data points: value, variety, volume, and velocity.

Scale 235
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Episode 8: How to Hit the Ground Running as an SDR

Sales Hacker

Sellers ask questions in the community to get help from people who have been in their shoes. I’m Jeff Swan (Sales Coach & Founder of Outbound SOS) and I’m here to do exactly that. Sellers ask questions in the community to get help from people who have been in their shoes. I’m Jeff Swan (Sales Coach & Founder of Outbound SOS) and I’m here to do exactly that.

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Take your time testing these February Patch Tuesday updates

IT World

There are ( as of now ) 51 patches to the Windows ecosystem for February, but no critical updates and no "Patch Now" recommendations from the Readiness team. I'm hoping that with this month's list of Patch Tuesday updates, we can enjoy the quiet after the storm. January was tough for a lot of folks. And, with this month's very light release from Microsoft, corporate security and systems administrators can take the time needed to test their applications and desktop/server builds.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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The 2022 Accounts Receivable Aging Guide

SaaSOptics

There’s a reason most late payments are rewarded with fines: cash is king, and companies need to know when they can expect to be paid. The longer a bill remains unaddressed, the higher the risk of nonpayment. In this post, we’ll discuss the main tool companies use to manage these delayed payments and mitigate potential damage to their cash flow: the Accounts Receivable (AR) Aging report.

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How Many Name Brand VCs Do You Need These Days? 1 Is Probably Enough

SaaStr

Dear SaaStr: Is It Worth It To Try to Get 2-3 Name Brand VCs Into My Round? For as long as I’ve been in start-ups, having a name-brand VC on your cap table has mattered. Folks have always worked hard to get Sequoia or Andreesen or Bessemer or Accel, or for me back in the day, Emergence on the cap table. Brands do matter. We can say they shouldn’t matter so much in general, and especially in venture.

Branding 231
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3 Steps to Focus on Your Customer’s Customer

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Ashley Welch , co-Founder at Somersault Innovation , where she leverages design thinking in sales coaching. Join us for an engaging conversation about the 3-step process to help sales reps unlock their empathy, curiosity, and insightfulness. powered by Sounder. If you missed episode #194, check it out here : No More Quotas, No More Commission: Sales Without SDRs with Nelson Gilliat.