Totango
OCTOBER 27, 2021
What’s scarier than a ghost roaming around your attic? Being ghosted by a client – especially one that you’ve put a lot of time and effort into nurturing. There are a number of reasons why a customer may ghost you. They could simply be in the midst of a really busy period or they could have decided they just don’t like or need your product anymore. Whatever the reason, being ghosted hurts.
SaaStr
OCTOBER 23, 2021
Dear SaaStr: How do you reduce employee turnover in your sales teams? The key is a great VP of Sales combined with a very fair comp plan — and a promotion path for those that want it. First, you need a comp plan where the top reps make a lot of money. Not necessarily everyone. The “average” rep just needs to be paid market. But if the top 10% of reps make a lot of money — by closing a lot — everyone will see it’s possible.
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Predictable Revenue
OCTOBER 25, 2021
Learn to identify the fundamental differences and merits of inbound and outbound sales development to implement them in your strategy effectively. The post Inbound Vs. Outbound Sales Development appeared first on Predictable Revenue.
SaaStr
OCTOBER 26, 2021
Q: Dear SaaStr: How Do I Set the Revenue Goals for Next Year? I try to model 3 overall plans for the year: C-90, C-60, and C-10 , not just for the sales team, but the whole company. The C is for “Confidence” The odds you think you can hit it, from the CEO’s perspective. The base plan, the plan I use for the overall sales and revenue goals, is the C-60 plan.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
For Entrepreneurs with David Skok
OCTOBER 28, 2021
2021 SAAS SURVEY – Part 1 For the eighth year in a row, we’re proud to work with KBCM Technology Group (formerly Pacific Crest Securities) Thank you to the readers of forEntrepreneurs who participated in taking the survey! Thank you also to Adam Noily and the team at KBCM Technology Group for their work on.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Predictable Revenue
OCTOBER 28, 2021
Dr. Nadja Brow, founder of The Doyenne Agency, joined us to explain why hiring a sales trainer instead of a sales manager will help you scale your sales organization faster. The post Why Hiring a Sales Trainer Will Help You Scale Faster appeared first on Predictable Revenue.
SaaStr
OCTOBER 26, 2021
Using Dave Kellogg’s “ Four Sources of Pipeline ” framework, marketing should source 60% of the pipeline for a representative enterprise software company. . In a noisy world where there are no practical barriers to creating B2B content, you need a thoughtful approach to engage your Ideal Customer Profile audience. . These sessions from SaaStr Annual 2021 provide a window into what approaches best-in-class marketers in SaaS are taking today: .
For Entrepreneurs with David Skok
OCTOBER 28, 2021
This is the second part of the 2021 SaaS Survey that we conduct in partnership with KBCM. The full Survey can be downloaded in PDF form using this link. This post contains the following sections: CAC Ratios and CAC Payback Contracting and Pricing Operations and Cost Structure Valuation, Capital Efficiency and Exit Expectations Top Quartile.
The Daily Egg
OCTOBER 24, 2021
Real estate software helps generate leads, engage with potential clients, and list homes for sale. We spent hours reviewing dozens of real. The post Best Real Estate Software Compared appeared first on The Daily Egg.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
OCTOBER 25, 2021
We’re extremely excited to connect with the tech community – in person – at Web Summit in Lisbon from November 1st to 4th. This year’s event will be especially significant, as thousands of people from across the industry gather in person after so long in remote-working isolation. We can’t wait to see old friends and make new ones. The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer sup
SaaStr
OCTOBER 23, 2021
………………… Hiring a VP of Sales in a startup is an incredibly hard thing. It requires good instincts, luck, timing, and plenty of other things to work. Even if you hire the right person there is no guarantee your startup is going to make it. That said, it is gotten wrong a TON. And part of the problem is VP of Sales searches center too much around statements like “Jim was most recently the VP of Enterprise Sales at IBM” or “I want to introduce you to this
Neil Patel
OCTOBER 27, 2021
Let me guess. You’re not seeing results from your SEO strategy, and you’re about one ranking away from throwing your laptop out the window. After all, you’re doing everything right. You’re publishing new content consistently. You spend hours researching keywords. You have a thorough content promotion strategy. Yet, crickets. What gives?
The Daily Egg
OCTOBER 29, 2021
Selling a business requires some specific knowledge and expertise. It’s far different from selling real estate or homes. That’s why many people. The post Best Business Brokers Compared appeared first on The Daily Egg.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Intercom, Inc.
OCTOBER 26, 2021
Getting the team right is one of the hardest parts of scaling sales. Rapid growth means you need a large, high-performing team, and you need it right now. But no sales team can afford to grow without intention. Many leads’ first meaningful interaction with your business will be a conversation with a salesperson – you have to carefully consider what kind of experience you want that to be, and who will be delivering it.
SaaStr
OCTOBER 26, 2021
So in January of 2021, Gartner predicted enterprise SaaS spend would grow by a stunning 10.2% next year. Unprecedented levels of growth for business software in the enterprise. They’ve now updated that and predict an even further, and stunning, acceleration in enterprise software spend in 2022 — now up to 11.5% growth: Put differently, Gartner after surveying 2,000 CIOs i s now projecting enterprises will spend $110 billion more on enterprise software in 2022 … than they predi
Andreessen Horowitz
OCTOBER 27, 2021
The next frontier in computing, which will take shape this decade, is building apps on programmable blockchains. Programmable blockchains are interesting for the same reason that innovation on smartphones spiked after opening up development to third parties via app stores. … The post Investing in Friends With Benefits (a DAO) appeared first on Andreessen Horowitz.
The Daily Egg
OCTOBER 26, 2021
International payroll services help companies process payroll for workers in other countries. We spent 10 days reviewing more than 15 international payroll. The post Best International Payroll Services Compared appeared first on The Daily Egg.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Many software companies are exploring PayFac-as-a-Service providers in an effort to drive more embedded payments revenue and gain greater control over the customer experience. But there are nuances in a PayFac relationship that often get downplayed – nuances that can impact the risk and resource responsibilities of software providers. In this webinar, integrated payments veteran, Pete Uselman discusses the following: What is a PayFac?
Sage Intacct
OCTOBER 26, 2021
Companies are continually striving to improve their performance and it is important to know how you stack up to your peers. As FinOps takes a bigger role in charting the growth of a SaaS company, what are the benchmarks for what to do, and when? Sage Intacct, The SaaS CFO, and RevOps Squared conducted research throughout Summer 2021 to benchmark how recurring revenue companies managed the financial reporting process.
SaaStr
OCTOBER 29, 2021
No marketing budget can compensate for a substandard SaaS product. As Amanda Malko (Chief Marketing Officer at G2) laid out in her SaaStr Annual talk, software buyer expectations are very high: Moreover, if you have a mediocre product offering, you simply will not be able to retain top marketing or sales talent long-term. Why should they tie their career and compensation to a second-tier offering?
Andreessen Horowitz
OCTOBER 28, 2021
If there’s one main idea driving excitement in the “creator economy,” it’s this: Creators with large audiences on platforms like Instagram, TikTok, Twitter, and YouTube could generate orders of magnitude increases in revenue if they had better ways to charge fans for content directly, rather than relying on ads or merch sales. A wave of. Read More.
The Daily Egg
OCTOBER 23, 2021
Direct mail services allow you to send promotional content straight to consumers’ mailboxes. We spent 15 days reviewing over 20 direct mail. The post Best Direct Mail Services Compared appeared first on The Daily Egg.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
IT World
OCTOBER 28, 2021
With COP26 just days away, Apple has joined a new chip technology program as it works to improve its environmental sustainability in product design. It's a move that reflects what is hopefully a growing understanding that every enterprise must mitigate the environmental consequences of doing business. An obsession with detail. The Sustainable Semiconductor Technologies and Systems (SSTS) scheme will take a deep look at how future processors are made in order to help reduce the environmental impa
SaaStr
OCTOBER 25, 2021
Q: What billing or pricing tactic have you found in the end just wasn’t worth it? “[You] have to get some sort of dollar commitment for pilots in Mid Market and Enterprise deals. 9/10 times they don’t work otherwise.” and “Something we found really effective at CoursKey, and other vSaaS businesses will likely find as well: Instead of running pilots, sign a multi-year contract but give them an opt-out after 3-6 months.
Andreessen Horowitz
OCTOBER 26, 2021
Primary care, a critical component of our healthcare system , got slammed over the last 20 months. Even before the pandemic, it was on its heels in the face of a fee-for-service reimbursement system biased towards technically complex specialty care … The post Investing in Patina appeared first on Andreessen Horowitz.
The Daily Egg
OCTOBER 26, 2021
Recruiting the perfect candidate can be a lengthy and arduous process. But using the right job posting site can ensure you promote. The post Best Job Posting Sites for Employers Compared appeared first on The Daily Egg.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
IT World
OCTOBER 28, 2021
What a long, strange trip it's been. From its inaugural release to today, Android has transformed visually, conceptually and functionally — time and time again. Google's mobile operating system may have started out scrappy, but holy moly, has it ever evolved. Here's a fast-paced tour of Android version highlights from the platform's birth to present.
SaaStr
OCTOBER 29, 2021
Amplitude is a quiet Cloud leader that you might not have heard of — unless you are building software. There, Amplitude has become part of the core product stack for many SaaS and software leaders for product analytics. They were founded in 2011 and IPO’d ten years later in 2021 at $150,000,000 in ARR, growing 57%, and have rocketed to a $7B+ valuation. 5 Interesting Learnings: #1. 1,200 total paying customers, with 300 of them at $100k ARR and 22 at $1m ARR.
Andreessen Horowitz
OCTOBER 26, 2021
It’s no secret that the Cambrian explosion of SaaS applications is already leading to a massive shift in how companies reach and engage with customers. As students of this evolution, we’ve watched the decade-long Death of the (traditional) Salesman alongside … The post Investing in Crossbeam appeared first on Andreessen Horowitz.
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