Totango
OCTOBER 27, 2021
What’s scarier than a ghost roaming around your attic? Being ghosted by a client – especially one that you’ve put a lot of time and effort into nurturing. There are a number of reasons why a customer may ghost you. They could simply be in the midst of a really busy period or they could have decided they just don’t like or need your product anymore. Whatever the reason, being ghosted hurts.
SaaStr
OCTOBER 23, 2021
Dear SaaStr: How do you reduce employee turnover in your sales teams? The key is a great VP of Sales combined with a very fair comp plan — and a promotion path for those that want it. First, you need a comp plan where the top reps make a lot of money. Not necessarily everyone. The “average” rep just needs to be paid market. But if the top 10% of reps make a lot of money — by closing a lot — everyone will see it’s possible.
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Predictable Revenue
OCTOBER 25, 2021
Learn to identify the fundamental differences and merits of inbound and outbound sales development to implement them in your strategy effectively. The post Inbound Vs. Outbound Sales Development appeared first on Predictable Revenue.
SaaStr
OCTOBER 26, 2021
Q: Dear SaaStr: How Do I Set the Revenue Goals for Next Year? I try to model 3 overall plans for the year: C-90, C-60, and C-10 , not just for the sales team, but the whole company. The C is for “Confidence” The odds you think you can hit it, from the CEO’s perspective. The base plan, the plan I use for the overall sales and revenue goals, is the C-60 plan.
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The Daily Egg
OCTOBER 23, 2021
Receiving mail and packages is one challenge all remote companies and entrepreneurs face. A virtual mailbox is an excellent solution for many, The post Best Virtual Mailboxes Compared appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Predictable Revenue
OCTOBER 28, 2021
Dr. Nadja Brow, founder of The Doyenne Agency, joined us to explain why hiring a sales trainer instead of a sales manager will help you scale your sales organization faster. The post Why Hiring a Sales Trainer Will Help You Scale Faster appeared first on Predictable Revenue.
SaaStr
OCTOBER 26, 2021
Using Dave Kellogg’s “ Four Sources of Pipeline ” framework, marketing should source 60% of the pipeline for a representative enterprise software company. . In a noisy world where there are no practical barriers to creating B2B content, you need a thoughtful approach to engage your Ideal Customer Profile audience. . These sessions from SaaStr Annual 2021 provide a window into what approaches best-in-class marketers in SaaS are taking today: .
The Daily Egg
OCTOBER 24, 2021
Real estate software helps generate leads, engage with potential clients, and list homes for sale. We spent hours reviewing dozens of real. The post Best Real Estate Software Compared appeared first on The Daily Egg.
For Entrepreneurs with David Skok
OCTOBER 28, 2021
This is the second part of the 2021 SaaS Survey that we conduct in partnership with KBCM. The full Survey can be downloaded in PDF form using this link. This post contains the following sections: CAC Ratios and CAC Payback Contracting and Pricing Operations and Cost Structure Valuation, Capital Efficiency and Exit Expectations Top Quartile.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Intercom, Inc.
OCTOBER 25, 2021
We’re extremely excited to connect with the tech community – in person – at Web Summit in Lisbon from November 1st to 4th. This year’s event will be especially significant, as thousands of people from across the industry gather in person after so long in remote-working isolation. We can’t wait to see old friends and make new ones. The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer sup
SaaStr
OCTOBER 23, 2021
………………… Hiring a VP of Sales in a startup is an incredibly hard thing. It requires good instincts, luck, timing, and plenty of other things to work. Even if you hire the right person there is no guarantee your startup is going to make it. That said, it is gotten wrong a TON. And part of the problem is VP of Sales searches center too much around statements like “Jim was most recently the VP of Enterprise Sales at IBM” or “I want to introduce you to this
The Daily Egg
OCTOBER 29, 2021
Selling a business requires some specific knowledge and expertise. It’s far different from selling real estate or homes. That’s why many people. The post Best Business Brokers Compared appeared first on The Daily Egg.
For Entrepreneurs with David Skok
OCTOBER 28, 2021
2021 SAAS SURVEY – Part 1. For the ninth year in a row, we’re proud to work with KBCM Technology Group (formerly Pacific Crest Securities). Thank you to the readers of forEntrepreneurs who participated in taking the survey! Thank you … The post 2021 SaaS Survey Results – Part 1 appeared first on For Entrepreneurs.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Intercom, Inc.
OCTOBER 26, 2021
Getting the team right is one of the hardest parts of scaling sales. Rapid growth means you need a large, high-performing team, and you need it right now. But no sales team can afford to grow without intention. Many leads’ first meaningful interaction with your business will be a conversation with a salesperson – you have to carefully consider what kind of experience you want that to be, and who will be delivering it.
SaaStr
OCTOBER 26, 2021
So in January of 2021, Gartner predicted enterprise SaaS spend would grow by a stunning 10.2% next year. Unprecedented levels of growth for business software in the enterprise. They’ve now updated that and predict an even further, and stunning, acceleration in enterprise software spend in 2022 — now up to 11.5% growth: Put differently, Gartner after surveying 2,000 CIOs i s now projecting enterprises will spend $110 billion more on enterprise software in 2022 … than they predi
The Daily Egg
OCTOBER 26, 2021
International payroll services help companies process payroll for workers in other countries. We spent 10 days reviewing more than 15 international payroll. The post Best International Payroll Services Compared appeared first on The Daily Egg.
For Entrepreneurs with David Skok
OCTOBER 28, 2021
This is the second part of the 2021 SaaS Survey that we conduct in partnership with KBCM. The full Survey can be downloaded in PDF form using this link. This post contains the following sections: CAC Ratios and CAC Payback … The post 2021 SaaS Survey Results – Part 2 appeared first on For Entrepreneurs.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Intercom, Inc.
OCTOBER 27, 2021
With increasing conversation volumes and mounting customer expectations, support teams need a way to ruthlessly optimize their support strategy for maximum efficiency and CSAT. Last year we announced the Conversational Support Funnel – a powerful framework to help your support team to get ahead of known problems with proactive support , automatically answer simple, repetitive queries with self-serve support , and resolve complex issues with a human touch.
SaaStr
OCTOBER 29, 2021
No marketing budget can compensate for a substandard SaaS product. As Amanda Malko (Chief Marketing Officer at G2) laid out in her SaaStr Annual talk, software buyer expectations are very high: Moreover, if you have a mediocre product offering, you simply will not be able to retain top marketing or sales talent long-term. Why should they tie their career and compensation to a second-tier offering?
The Daily Egg
OCTOBER 23, 2021
Direct mail services allow you to send promotional content straight to consumers’ mailboxes. We spent 15 days reviewing over 20 direct mail. The post Best Direct Mail Services Compared appeared first on The Daily Egg.
Tom Tunguz
OCTOBER 24, 2021
Travis Bryant : All right, let’s get started. Good morning, afternoon, and evening Redpoint community. Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. I’m Travis Bryant. As you know, I run our Founder Experience program here, the set of tools and programs and people that we have to support our entrepreneurs in their growth journey.
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Intercom, Inc.
OCTOBER 27, 2021
?. Gone are the days of siloed customer operations , where sales lands a deal and hands it off to another team. The customer journey doesn’t end with a purchase, and if you’re not actively working to delight and retain your customers , sooner or later, you’ll have a leaky bucket on your hands. As our very own Chief Revenue Officer, Leandra Fishman , puts it, “sales is more fun when you get to tie in the satisfaction of a great support experience.” Leandra joined Intercom
SaaStr
OCTOBER 25, 2021
Q: What billing or pricing tactic have you found in the end just wasn’t worth it? “[You] have to get some sort of dollar commitment for pilots in Mid Market and Enterprise deals. 9/10 times they don’t work otherwise.” and “Something we found really effective at CoursKey, and other vSaaS businesses will likely find as well: Instead of running pilots, sign a multi-year contract but give them an opt-out after 3-6 months.
The Daily Egg
OCTOBER 26, 2021
Recruiting the perfect candidate can be a lengthy and arduous process. But using the right job posting site can ensure you promote. The post Best Job Posting Sites for Employers Compared appeared first on The Daily Egg.
Neil Patel
OCTOBER 27, 2021
Let me guess. You’re not seeing results from your SEO strategy, and you’re about one ranking away from throwing your laptop out the window. After all, you’re doing everything right. You’re publishing new content consistently. You spend hours researching keywords. You have a thorough content promotion strategy. Yet, crickets. What gives?
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Andreessen Horowitz
OCTOBER 27, 2021
The next frontier in computing, which will take shape this decade, is building apps on programmable blockchains. Programmable blockchains are interesting for the same reason that innovation on smartphones spiked after opening up development to third parties via app stores. … The post Investing in Friends With Benefits (a DAO) appeared first on Andreessen Horowitz.
SaaStr
OCTOBER 29, 2021
Amplitude is a quiet Cloud leader that you might not have heard of — unless you are building software. There, Amplitude has become part of the core product stack for many SaaS and software leaders for product analytics. They were founded in 2011 and IPO’d ten years later in 2021 at $150,000,000 in ARR, growing 57%, and have rocketed to a $7B+ valuation. 5 Interesting Learnings: #1. 1,200 total paying customers, with 300 of them at $100k ARR and 22 at $1m ARR.
The Daily Egg
OCTOBER 28, 2021
Offering a competitive employee benefit plan can help you to attract quality candidates, retain loyal employees, and even improve the work/life balance. The post Best Employee Benefit Plans Compared appeared first on The Daily Egg.
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