For Entrepreneurs with David Skok
SEPTEMBER 6, 2018
In today’s blogpost I would like to introduce my partner for Zero to 100, Stephanie (Schatz) Friedman. Stephanie has been an executive in 3 successful startups and was most recently the SVP of Sales and Customer Success at Xamarin which has since been acquired by Microsoft. Stephanie joined Xamarin as its first non-engineering hire in.
Tom Tunguz
SEPTEMBER 2, 2018
The SEC announced last week that it wants to find ways to let Main Street investors access stage private venture companies. This news item underscores an important trend that is reshaping the industry. Today in Startupland, startup access is the scarcest commodity. Everybody wants an allocation, an opportunity to invest in the very best companies. The SEC story highlights how much has changed in Startupland.
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Intercom, Inc.
SEPTEMBER 6, 2018
As a human being, storytelling is one of the most powerful tools in your arsenal. It works in just about every situation where other human beings are involved and, contrary to what you might think, it’s actually surprisingly simple to construct a compelling story. In my talk for Intercom’s tour last year, I walked the audience through a simple structure for building strong stories and spoke to several experiences I’ve had where a story made all the difference to the outcome.
Practical Advice on SaaS marketing
SEPTEMBER 1, 2018
If you’re marketing your SaaS solution without a compelling and consistent value proposition and messages, you’re doing something wrong. Without a value proposition – a crystal clear explanation of who should buy your solution, what problem it solves for them, and why they should buy it from you – you’re missing an essential foundation for all your marketing efforts.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
For Entrepreneurs with David Skok
SEPTEMBER 6, 2018
In today’s blogpost I would like to introduce my partner for Zero to 100 , Stephanie (Schatz) Friedman. Stephanie has been an executive in 3 successful startups and was most recently the SVP of Sales and Customer Success at Xamarin … The post Onboarding your first Sales Hire as an Entrepreneur appeared first on For Entrepreneurs.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
SEPTEMBER 5, 2018
A unique characteristic of our species is our enduring drive to represent the infinite richness of the real world in other mediums – from art to mathematics, we strive to capture and record the world around us. For instance, one of the most distinguishing aspects of Renaissance art was the gradual evolution of techniques to convincingly represent the 3D world on flat surfaces – elegant, clever tricks such as perspective and chiaroscuro developed slowly as the result of experimentation by a huge
A Smart Bear
SEPTEMBER 5, 2018
We all know that startups should make decisions quickly. Fast decisions leads to rapid action, which accelerates the loop of production and feedback, which is how you outpace and out-learn a competitor, even one that already has a lead. But some decisions should not be made in haste, like a key executive hire , or how to price , or whether to raise money, or whether to invest millions of dollars in a new product line.
Sales Hacker
SEPTEMBER 6, 2018
Sales is a hyper-social, customer-facing role that can get highly stressful. In this article we talk about the top indicators of sales burnout and how to tackle them. We all know Sales is the job for the people person — the high-flying, always-on-the-go charmer that’s on the phone, in meetings and/or closing deals. The same goes for recruitment — you’re constantly talking to people, helping them find their next big opportunity.
InsightSquared
SEPTEMBER 5, 2018
It’s that time of year again and here at InsightSquared, we are gearing up for our sixth annual Dreamforce. As part of our 2018 presence, we are partnering with our customers, industry leaders, and the revenue ops community to host two break-out sessions, as well as sponsor Ops-Stars. These sessions and our sponsorship booths will provide sales, marketing, and business ops professionals alike with actionable takeaways to help solve business challenges and grow revenue.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Intercom, Inc.
SEPTEMBER 7, 2018
Volume and capacity are always top of mind for sales, support and marketing teams. At Intercom , we’re helping all three teams do more with their time to increase their performance. For sales and support, the volume of prospects and customers they handle, and their capacity to scale up that volume, is the reason they are so focused on efficiency and output.
FastSpring
SEPTEMBER 6, 2018
We live in a world that runs on global ecommerce. In fact, the global ecommerce industry is worth $7.7 trillion and continues to grow each year. This impressive growth in the ecommerce industry is supported by consumers increasing interest in looking beyond their borders to shop online. Forrester estimates that cross-border ecommerce will reach $627 billion by 2022.
Sales Hacker
SEPTEMBER 4, 2018
What is Customer Success and why do you need it? This mini guide talks about this and more. Also inside are actionable steps to get started with CS! Gain a new customer, you increase revenue. Lose an existing one, your company’s sales potential drops. What happens when you lose more customers than you gain? Doomsday — and the painful clarity of failure.
CloseSaaS
SEPTEMBER 5, 2018
Here's the recording of today's webinar about how to achieve optimal sales and support alignment, with Help Scout's Tim Thyne, Predictable Revenue's Collin Stewart, and Steli.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Intercom, Inc.
SEPTEMBER 4, 2018
In sales and marketing, speed is everything. The fate of your business depends on how quickly you can turn promising leads on your website into paying customers. The faster you capture the intent, the faster you will make the sale, and the faster your business will grow. The traditional approach from marketers and salespeople of using lengthy contact forms and delayed callbacks doesn’t cut it anymore.
ChurnZero
SEPTEMBER 7, 2018
You are looking to grow your Customer Success team – that’s great news! Now, how do you go about finding the right candidate to join the team? Well, it first starts with a well-written and compelling job description that accurately describes the role, the primary responsibilities, must-have skills, and your company culture. As we’ve mentioned before – Customer Success Manager is the third most promising job for 2018 according to LinkedIn.
Sales Hacker
SEPTEMBER 7, 2018
The post 7 Ways to Ramp New Sellers to Full Quota Lightning Fast appeared first on Sales Hacker.
CloseSaaS
SEPTEMBER 4, 2018
There’s a cold, hard truth about cold calling few sales reps want to admit: It doesn’t actually matter what you say. Sure, you can practice your script until your lips go numb. But those first few words out of your mouth are way less important than how you sound.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
The SaaS Garage
SEPTEMBER 6, 2018
German HR software company Softgarden sells to Investcorp. By Andrii Degeler , September 5th, 2018. . Berlin-founded HR platform company Softgarden has been acquired by Investcorp , an investment fund headquartered in Bahrain, for an undisclosed amount. This is the fourth deal from Investcorp’s fourth Technology Fund. Softgarden’s main product is an applicant tracking system (ATS), which comes as a SaaS solution and is there to cover and streamline corporate recruitment processes.
Kraftblick
SEPTEMBER 4, 2018
In the highly competitive market of custom software development, adding a special twist to your appeal may be just what you need to attract potential customers and persuade them to pick your company out of a crowded field. Your website plays a defining role in attracting customers since it represents the public face of your company on the web. Even simple improvements in your landing pages may help draw dozens of new customers.
Chart Mogul
SEPTEMBER 4, 2018
Today we're launching an email course enabling anyone in SaaS to get to a baseline level of knowledge on metrics, no matter their level of experience. We’ve been writing on the topic of data-driven SaaS growth since 2015. Right from that first SaaS Metrics Cheat Sheet , our vision was — and remains to this day — that metrics and data are central to sustainable, measured growth.
BetterCloud
SEPTEMBER 7, 2018
BetterCloud is dedicated to innovating for IT professionals, which is why we’re constantly adding new features to the platform. At last year’s customer conference, Altitude , we presented a few feature ideas and posed a question to our attendees: Which one is most important to you? The number one requested feature was Activity-based Alerts, and at BetterCloud, your feedback directly shapes our product.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Mucker Capital
SEPTEMBER 6, 2018
If Alex Canter’s last name sounds familiar, it’s because his family owns the iconic deli of the same name that has been serving up matzo ball soup and pastrami sandwiches from the same spot on L.A.’s Fairfax Avenue since his great-grandfather founded the eatery in 1931. After spending much of his childhood at Canter’s, Alex learned a thing or two about the restaurant business.
ReSci
SEPTEMBER 4, 2018
The mission Our mission here at ReSci is to make artificial intelligence accessible and usable for brands. We believe that everyone should have access to the predictive capabilities that have made companies like Amazon and Netflix into the powerhouses they are today. So how did. The post Making AI accessible for everyone appeared first on ReSci.
Sales Hacker
SEPTEMBER 5, 2018
Doug Landis is a Growth Partner at Emergence Capital and on this episode, he chats about his top strategies to improve sales productivity. Tune in! If you missed episode 22, check it out here: PODCAST 22: Being a Successful Account Executive — There’s More to it Than Hitting Quota. What You’ll Learn. What messaging helps sales teams win and how to tell a story effectively.
FastSpring
SEPTEMBER 4, 2018
We’re thrilled to announce FastSpring’s all-in-one ecommerce platform has been recognized for the second year in a row as the best SaaS product for E-Commerce/Online Shopping by the SaaS Awards. The SaaS Awards are part of the Cloud Awards program , which has been recognizing businesses for their cloud-based “solutions as a service” since 2011.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Sales Hacker
SEPTEMBER 5, 2018
If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! High performers deliver as much as eight times the output of their peers, according to McKinsey. No wonder recruiters go ballistic trying to outdo each other in attracting the best professionals to create value for their companies.
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