SaaStr
SEPTEMBER 6, 2021
Q: Who Should Our First Head of Customer Success Report To? Ah, who should Customer Success report to. It’s not super simple. There are generally 3 options in the early and middle days: CEO. VP of Sales (once you have one). VP of Something Else. Finance sometimes. Product sometimes. The other “business” co-founder. There are clear Pros and Cons to reporting to a VP of Sales.
Sales Hacker
SEPTEMBER 8, 2021
The clock starts ticking as soon as a lead engages with one of your marketing campaigns. Timing is everything. If you wait longer than five minutes to respond after engagement, your conversion rate could potentially plummet by 80%. But the average response time for B2B companies (those that bothered to reply at all) was a massive 42 hours— almost two full days.
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The Daily Egg
SEPTEMBER 5, 2021
Protecting your business from copycats and impersonators can be a challenge, especially if you’re trying to build a reputable brand. One way. The post 5 Easy Steps to Trademark a Business appeared first on The Daily Egg.
Predictable Revenue
SEPTEMBER 9, 2021
A consultative approach to selling is undoubtedly the most effective way to sell, and Simeon Atkins gives us some compelling reasons why. The post Why taking a consultative approach to sales works best appeared first on Predictable Revenue.
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SaaStr
SEPTEMBER 10, 2021
Recently, I spent several hours with a new but great friend who has been on a vaguely similar journey to me. This friend is one of the hardest working people in the industry. 20×7, near as I can tell. On jets. Investing at a breathtaking pace. Innundated with calls, Slacks, emails, and all the rest. And he made an observation to me that I’d been thinking about for a very long time, but didn’t know how to express.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Daily Egg
SEPTEMBER 4, 2021
The top challenge for small business owners is cash flow and the cost of running the business is the second biggest challenge. The post The Complete Guide to Business Startup Costs appeared first on The Daily Egg.
Tom Tunguz
SEPTEMBER 6, 2021
Imagine you have a dollar to invest and you can choose between two options: a public cloud service or a layer 1 blockchain. How do you decide which is more attractive? How does a token differ from equity? The answer is that tokens can act remarkably like equity if they are structured in the right way. In addition, tokens offer one benefit beyond equity: utility.
SaaStr
SEPTEMBER 8, 2021
I was recently talking with several SaaS companies that crossed certain customer count milestones. 1,000 paying customers. 5,000. 7,000 in one case. And I began to wonder: just exactly how many customers does the average public SaaS company have? The numbers make intuitive sense, but it’s helpful to see them broken about above for top SaaS and Cloud companies at < $2B ARR: The average public SaaS company has ~36,000 customers.
Trint
SEPTEMBER 10, 2021
Since the introduction of the internet, digital communication in business has evolved rapidly. From how we interact with colleagues internally to how we engage with clients and prospects, these technological advances have overhauled the world of business. It started with the introduction of email (a game-changer) and can now be seen in recent technology we take for granted, such as Zoom or Slack.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
The Daily Egg
SEPTEMBER 9, 2021
Human beings make snap judgments in as little as three to four seconds. So you can imagine how challenging it is to. The post The Complete Guide to Business Name Generators appeared first on The Daily Egg.
CloudGeometry
SEPTEMBER 7, 2021
A big side effect of the world’s new focus on work from home? Collaboration delivers leverage. Those of us who do software for a living are quite fortunate. Many of the habits we’ve learned in collaboration and wrangling a distributed workforce make a difference, particularly in the new work-from-home reality of Spring 2020. Lockdown and the pandemic, to paraphrase Mike Tyson , have punched us in the face with Everything-as-a-Service.
SaaStr
SEPTEMBER 4, 2021
Q: How do VCs pick which seed investments to make? There is one common factor, that founders know, but often lose track of in their pitch: every VC, at any stage, is looking for outliers. No matter the price or how early or late. Your pitch, your team, your metrics, your market position, your vision, your TAM, your everything, should honestly and transparently but aggressively and positively show how you can be an outlier.
Intercom, Inc.
SEPTEMBER 7, 2021
Is your support team craving more involvement in decision making? There are lots of good reasons why you should try to involve your employees in decision making when possible. From improving team morale and satisfaction to getting new perspectives that can drive business growth, giving your team greater visibility and input into decisions that affect their work has benefits for everyone.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Daily Egg
SEPTEMBER 5, 2021
??There’s something so satisfying about pressure washing something and seeing it look like new again. But if there’s anything more enjoyable, it’s. The post 5 Easy Steps to Start a Pressure Washing Business appeared first on The Daily Egg.
Unbounce
SEPTEMBER 9, 2021
Let’s talk about a phenomenon called “ pitch-slapping. ”. You research a product through Google and click on a relevant landing page. Before you can even learn more about the product, you get slammed with content trying to pitch you. You hardly even know what they want you to buy, let alone why you should buy it. Well, that settles it. You click the “back” button.
SaaStr
SEPTEMBER 7, 2021
Q: What actually happens in a VC pitch meeting to all the partners? Let me add one key insight to “Full Partnership” / Monday style pitches. The ones where everyone is there. Usually, these are yours to screw up. Usually, there’s already a 33%-95% chance you’ll get a term sheet if it goes well. Before you walk in the door. If your champion is senior enough, at least.
Neil Patel
SEPTEMBER 6, 2021
Consumer marketplaces are essential to connecting businesses with consumers looking for services. However, it can be hard for smaller businesses to compete with well-known brands in their market. That is where B2C niche marketplaces can help. Alongside customer choice, brand awareness and visibility are critical to business success. Niche marketplaces allow businesses to leverage the power and branding of larger platforms to reach their target audiences.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
The Daily Egg
SEPTEMBER 7, 2021
Many types of businesses have been around for years, traditional ideas that are tried and true. They are the ones that people. The post The Complete Guide to Traditional Business Ideas appeared first on The Daily Egg.
IT World
SEPTEMBER 7, 2021
The job growth in the US IT industry accelerated in August, adding 25,400 positions, according to US Bureau of Labor Statistics (BLS) data reported in the latest figures from IT employment consultancy Janco Associates. That growth in IT positions comes even as the highly infectious delta variant of Covid-19 slowed overall job growth, mainly due to slowdowns in the restaurant and entertainment sectors.
SaaStr
SEPTEMBER 10, 2021
We’re excited to take advantage of our 50+ outdoors acres for the 2021 SaaStrAnnual.com Sep 27-29 in so many ways! One fun way will be to have Cash Cash join us on Sep 28 100% outdoors, stretched across one of our massive outdoor stages! Grab your SaaStr Annual ticket now. Come for 5,000+ founders, VCs and execs. And 250+ speakers and braindates.
Neil Patel
SEPTEMBER 10, 2021
Customer engagement has quickly become a widespread use for AI in the retail industry and beyond. With more customers expecting a hyper-personalized, real-time experience, the demand for AI technology in marketing has never been greater. It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
The Daily Egg
SEPTEMBER 6, 2021
If you’ve thought of a good phrase or slogan for your business, you should consider protecting that catchphrase with a trademark. Phrases. The post 6 Easy Steps to Trademark a Phrase appeared first on The Daily Egg.
IT World
SEPTEMBER 7, 2021
Amid the coronavirus, 2020 was unpredictable in more ways than anyone would have expected. But one thing that stayed fairly constant was the steady flow of mergers and acquisitions (M&A) across the tech sector. Global tech M&A deals last year totalled $634 billion, a 91.8% year-over-year increase, according to GlobalData. Among a late flurry of big deals was the $35 billion acquisition of Xilinx by Advanced Micro Devices and Salesforce's $27.7 billion acquisition of Slack. [ Further read
SaaStr
SEPTEMBER 6, 2021
We’ve been running an A/B test at SaaStr for 5+ years now. As the SaaStr Annual comes up, we run 2 campaigns at the end of the month. One offers 30% off tickets, “expiring Monday” The other just says “ticket prices going up on Monday.” Guess which one performs better? The latter. And it doesn’t even require a discount at all.
Neil Patel
SEPTEMBER 9, 2021
TikTok is absolutely huge right now—and will be long into the future. It has almost 100 million monthly active users in the U.S. alone, and is one of the most downloaded apps on the App Store , topping giants like YouTube, Instagram, and WhatsApp. Why has it become so popular? TikTok has boomed due to the potential for anyone to become an influencer on its platform.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
The Daily Egg
SEPTEMBER 4, 2021
More than ever, young people are starting businesses. We’ve long since passed the days when starting a business in college was an. The post The Complete Guide to Business Ideas for College Students appeared first on The Daily Egg.
IT World
SEPTEMBER 7, 2021
Last week, when I wrote about the “Great Resignation,” I knew things were already bad. I mean, Gallup analysts reported almost half of America’s workers were looking for new jobs. I thought most of them were in lower-end jobs. I was wrong. According to another recent worker survey, this one by Dice , the technology job site, almost half, 48%, of employees said they are likely to find a new job…in 2021.
SaaStr
SEPTEMBER 8, 2021
How can Sales and Marketing work together? The simplest way is to get sales and marketing to work together is to (x) align marketing’s #1 goal to a revenue-related “commit” that (y) sales agrees to. Your VP Sales Has a Sales Quota. Your VP Marketing Needs a Lead/Opportunity Quota. Period. | SaaStr. That marketing commits to, and reports every week to, as their #1 goals.
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