Sat.Feb 04, 2023 - Fri.Feb 10, 2023

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Product Design Testing Process and Methods For Delivering Better Products

User Pilot

What’s the product design testing process? Why is it important in product management ? These are just a couple of questions we answer in this blog. More importantly, we look at the design testing process and various testing methods with their pros and cons. Are you ready to dive in? Let’s do it! TL;DR Product design testing is the final stage of the design process.

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Dear SaaStr: Do CEOs of Successful SaaS Startups Ever Have Any Free/Down Time?

SaaStr

Dear SaaStr: Do CEOs of Successful SaaS Startups Ever Have Any Free/Down Time? As CEO I’ve had as much free / down time as any exec on my team, possibly more: I always took my vacations Once I had great VPs, I didn’t even worry much about work on vacations I intentionally didn’t come into the office (when we all had offices) on any weekends I would often wait for the last one in the office to leave, but always leave with them I’d make sure there was no guilt finishing the normal day at 6 or when

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Generative AI: The Next Consumer Platform

Andreessen Horowitz

We’ve entered the age of generative AI. The use cases are everywhere—from writing essays to creating comics to editing films —and adoption has outpaced every consumer tech trend of the past decade. Text generator ChatGPT surpassed 1 million users in … The post Generative AI: The Next Consumer Platform appeared first on Andreessen Horowitz.

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The Compounding Advantage of a Big Chip Stack in a Downturn

Tom Tunguz

During this recession, startups will fall into one of four categories which I wrote about in June. But, I missed something in this post : the advantages are compounding, which is the reason the biggest will continue to win share. It’s also the reason changing strategies can be expensive. This is the time in the startup cycle when big balance sheets become strategic advantages.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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A Tale of Two Companies: The Professional Services Paradox

Kellblog

Quick: which company do you like better? Yes, assume they’re similar size, growing at similar rates, and both at scale. Pick A or B. Thelonious can’t help you because there’s no third option. C’mon. You know you want to pick A. Company A has a leaner services business at 10% of revenue, where company B’s is kind of hefty at 25%. Both companies have barely profitable services businesses (2% gross margin), but at least company A’s is relatively smaller so that services boat anchor does re

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Microsoft Bing is about to get chatty with OpenAI

IT World

Microsoft today unveiled a new AI-powered Edge browser and Bing search engine with a “chat” functionality. The new search engine allows users to ask questions and receive answers from GPT-4, the latest version of the artifical intelligence (AI) language model built by research lab OpenAI. The new, AI-powered search engine and Edge browser are available in preview now at Bing.com.

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Video Prospecting: A Simple Framework to Close More Deals

CloseSaaS

Imagine a day in the life of your most prized prospect. They most likely receive multiple cold calls a day and upwards of a dozen sales emails. Ignore. Delete. Until your prospecting video lands in their inbox.

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The Impact of AI on the Digital Landscape

SaaS Metrics

The impact of artificial intelligence in everyday life is immense. From digital marketing to customer relationship management, AI sets the tone. It helps marketers to predict customer behaviors and the motivation behind their purchases. Workplaces may improve efficiency with simple AI features. AI has no downtime to perform repetitive tasks 24/7 while.

AI 52
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Salesforce Ventures: Only 150 Private SaaS Companies Have Hit $100,000,000 in ARR

SaaStr

In the latest SaaStr Workshop Wednesday (sign up for FREE here ), Jessica Bartos of Salesforce Ventures did a great deep dive on the state of SaaS and venture in 2013. The full session is below and it’s a great watch. One metric stood out to me I hadn’t seen presented before: just how many private SaaS companies (i.e., startups) have crossed $100,000,000.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Planview Review

The Daily Egg

Planview is a comprehensive project portfolio management (PPM) platform that helps organizations maximize the value of their investments in projects and resources. The post Planview Review appeared first on The Daily Egg.

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Clouded Judgement 2.10.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Hard Landing? Soft Landing? No Landing? There’s a lot of talk about whether we’re headed to a deeper recession (hard landing) or a soft landing (light or no recession). And more recently there’s even talk about “no landing.” These terms get thrown out a lot, so I thought I’d take a step back and loosely define them (for those who hear the wo

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What Great SDR Follow-Up Looks Like

Predictable Revenue

Michael Tuso joins the Predictable Revenue podcast to discuss what great sales development follow-up looks like and tips for better SDR prospecting. The post What Great SDR Follow-Up Looks Like appeared first on Predictable Revenue.

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5 Interesting Learnings from Cvent at $650,000,000 in ARR

SaaStr

So everyone knows Salesforce, founded in 1999, originally to manage your salesforce. But there’s another SaaS leader that almost everyone in B2B software also uses also founded in 1999 — to manage their events. Cvent. It’s still around, too. A lot of it is a bit old, and hard to use, and expensive. But after taking a hit from lockdown, it bounced back, IPO’d for the second time via a SPAC, and today is at $650,000,000 in ARR, growing 20%, with a health 21% EBITDA margi

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Confluence Review

The Daily Egg

Confluence is a corporate wiki with a wide range of robust requirements management features and customization options. It’s used by businesses ranging. The post Confluence Review appeared first on The Daily Egg.

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Venture Capital, Withering & Dying

Tom Tunguz

Amy Cortese published “Venture Capital, Withering & Dying” in the New York Times on Oct 21, 2001. I came across it during a Google search & reading through the article. It’s a powerful reminder of history’s rhymes. With some market indexes off 50 percent or more and with uncertainty growing after the terrorist attacks on Sept. 11, investors have become much more discriminating.

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Five Predictions for the Future of Learning in the Age of AI 

Andreessen Horowitz

When OpenAI released its chatbot ChatGPT last year, proponents were quick to announce the death of various writing-related fields, such as screenwriting, computer programming, and music composition. One particular field stood out as a sector that would feel the power … The post Five Predictions for the Future of Learning in the Age of AI appeared first on Andreessen Horowitz.

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Dear SaaStr: One of Our Most Respected Team Members Quit and Folks Are Leaving. What Do I Do?

SaaStr

Dear SaaStr: One of Our Most Respected Team Members Quit and Folks Are Leaving. What Do I Do? Promote someone great that everyone respects into a leadership role. Right now. This is really the only answer I’ve seen to this situation. We’ve all been in it at least to some extent, at some level. Sometimes, a termination. More often, someone highly respected or at least with a lot of team loyalty quits.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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VivifyScrum Review

The Daily Egg

VivifyScrum is web-based project management software that can accommodate small teams and larger organizations alike. As the name implies, VivifyScrum delivers tools. The post VivifyScrum Review appeared first on The Daily Egg.

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Founder Intuition vs. Team Expertise vs. Customer Expertise

Casey Accidental

When founders of startups start to hire employees to work on various parts of the business, it tends to be uneasy for both the founder and the employee early on. The founder may have done that job in some capacity before they hired for it, but they are not an expert. The incoming employee may bring more expertise, but they don’t know the business yet.

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My SaaS Metrics Syllabus

Kellblog

I recently did a consulting project where I worked with an experienced executive to provide a crash course in SaaS metrics. In order to perform that assignment, I decided not to make an entire course, but simply the syllabus for one, as a way to guide our conversations. While I have no intention of attempting the Herculean task of turning this ten-page outline into a course, I do think sharing the outline itself is potentially useful for two reasons: It took a large amount of effort to map thin

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Braindates Are Open for SaaStr APAC 2023!

SaaStr

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 days of tactical content, networking, and epic evening events when the Cloud comes to Singapore. If you haven’t already, sign up here for tickets before we sell out. And we’re excited to share that the SaaStr APAC Braindates platform is now open. Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Best Visual Project Management Tools Compared

The Daily Egg

After reviewing 10 brands, we decided Monday.com is our favorite visual project management tool. It is a robust all-around tool for quickly. The post Best Visual Project Management Tools Compared appeared first on The Daily Egg.

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Healthtech x Fintech’s Biggest Prize: The Financial Operating System for Healthcare

Andreessen Horowitz

Consider this: most healthcare providers are flying blind when it comes to their finances. Once a medical provider treats patients, they don’t really know how much they’ll get paid, when they’ll get paid, and if that payment is more or … The post Healthtech x Fintech’s Biggest Prize: The Financial Operating System for Healthcare appeared first on Andreessen Horowitz.

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Alternatives to Hootsuite Free: How Buffer and Hootsuite Compare

Buffer Resources

TL;DR Hootsuite is discontinuing its free plan on March 31st, 2023. This blog documents how Buffer’s free plan compares 👇 Hootsuite recently announced that they are discontinuing their free plan. From March 31st, 2023, Hootsuite users will be encouraged to upgrade to a paid Hootsuite plan (starting at $99 per month) or look for another free tool.

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Dear SaaStr: How Do Enterprises Decide Which Software Vendor to Sign a Deal With?

SaaStr

Dear SaaStr: How Do Enterprises Decide Which Software Vendor to Sign a Deal With? 75%-90% of the time, enterprises have already made a tentative decision which vendor to choose before they pick up the phone or hit the Contact Me button or issue the RFP: In an established category, customers will pre-pick one of the Top 2–3 vendors based on brand, market share and research.

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Evaluating Embedded Payment Providers For Your Software? Get The Evaluation Scorecard Today

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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Jama Connect Review

The Daily Egg

The process of setting, sharing, and managing business requirements sounds like an easy task. However, it involves a lot more than simply. The post Jama Connect Review appeared first on The Daily Egg.

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A Crash Course in Speaking at Conferences

Sparktoro

Out of curiosity, I Googled, “public speaking tips” and the first piece of advice I saw was: “Breathe.” After my eyes rolled out of my head and I plopped them back into their sockets, I started typing this. This isn’t an “ultimate guide.

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Microsoft Outlook and Teams suffer another global outage

IT World

Microsoft on Tuesday said it was investigating issues with collaboration suite Teams and email service Outlook as users across the globe struggled to access their emails. This marks the second such disruption in less than two weeks for Microsoft online services. “Users primarily located in the North American region attempting to access Outlook.com may be unable to send, receive, or search email,” Microsoft said in a post on its service status page.

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