The Daily Egg
SEPTEMBER 16, 2020
Customer service is the lifeblood of businesses. From small ecommerce sites to Fortune 500s, organizations of all sizes across every industry must prioritize their customers to be successful. But like everything else in today’s day and age, customer support has gone digital. When a current or prospective customer has an inquiry or needs some assistance, […].
Adhere Creative
SEPTEMBER 16, 2020
Marketing is evolving once again, and with the rise of big data and integrated technology, it’s changing rapidly. In 2005 , we saw the rise of inbound marketing.
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Neil Patel
SEPTEMBER 14, 2020
Did you know Google Shopping listings are free for most merchants to use? Google has also dropped commissions for its Buy on Google program. This means nearly any retailer can sign up for Google Shopping Actions and link their products without paying the 12% commission Google formerly collected on each sale. Retailers and advertisers have a unique opportunity to get incredible exposure for their products.
SaaStr
SEPTEMBER 13, 2020
90% of my evaluation of any leader that works for me is the quality of people they can get to work for them. This could be wrong… Maybe it should be 95%. — Todd McKinnon (@toddmckinnon) September 13, 2020. Recruiting is tough. I certainly don’t do it well enough. But to be a great CEO, you need to find a way to force yourself to be a great recruiter.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
The Daily Egg
SEPTEMBER 18, 2020
Imagine moving thousands of articles, pages, images, and videos from one place to another. It sounds like an extensive, time-consuming mess because it is. But that’s exactly what you have to do if you choose the wrong content management system. A few years ago, I decided to switch one of my websites from WordPress to […]. The post Best Content Management Systems appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
SEPTEMBER 13, 2020
Where is the SaaS world relative to how far it can go? With valuations of as-a-service companies and all-time highs or close to it, and more and more startups leveraging this model to serve an ever-larger number of consumers, I wondered how much more business is there to capture? Let’s try to estimate. We do have enough data to get a sense of total as a service penetration.
SaaStr
SEPTEMBER 17, 2020
One of our top sessions from our recent Annual at Home event was from GitHub’s COO, Erica Brescia. For those unfamiliar with her background, Brescia started off as the founder and COO of Bitnami, a 75 person startup. Just over a year ago, she sold to VMware and the company has since doubled in size. In her session, Erica shares her hard-earned leadership lessons– from selling her company to what she’s learned at Github, we’ll share her most essential leadership principle
The Daily Egg
SEPTEMBER 17, 2020
With so many people using personal devices for work-related tasks, cybersecurity is more important today than ever before. Hackers are getting more sophisticated, and protecting your organization’s data needs to be a top priority. Endpoint security software is the solution. With an endpoint security system, your business can set up privacy controls for different devices […].
Intercom, Inc.
SEPTEMBER 17, 2020
But, there’s one company who believe that’s not always the case. Kyum Kim is the Head of U.S. Operations and co-founder of Blind , the anonymous social platform for verified professionals. The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Tom Tunguz
SEPTEMBER 14, 2020
Many companies today pursue a pincer GTM. First, target the individual user and then convince the economic buyer, typically a manager, director, or VP depending on the scale. Two constituents in the sales motion, but only one website raises a conundrum. Who do you serve on the home page? Technical products often face this two persona quandary. And it surfaces on the website because of the constraint of a single home page.
SaaStr
SEPTEMBER 14, 2020
In case u missed @SaaStrAnnual State of the Cloud w @bdeeter @TheValuesVC. ??Future of work = remote ??Privacy debt = new technical debt ??Cloud proliferating globally ??B2B txns moving online ??APIs driving innovation ??Automation at scale. Don't forget: tone starts at the top! pic.twitter.com/peiSffkwP4. — Janelle Teng (@NextBigTeng) September 2, 2020.
The Daily Egg
SEPTEMBER 15, 2020
Dedicated servers are the top of the line in web hosting. As the name implies, your website won’t be sharing server resources with any other sites—you’ll have a server all to yourself. For websites with high volumes of traffic, a dedicated hosting plan ensures high uptime rates, fast page loading times, and robust site performance. […]. The post Best Dedicated Hosting Plans appeared first on The Daily Egg.
Andreessen Horowitz
SEPTEMBER 18, 2020
In one of our special “2x” episodes of 16 Minutes (32ish minutes;) — our show where we quickly cover the headlines and tech trends, offering analysis, frameworks, explainers, and more — we cover the algorithm that powers TikTok, the short … The post 16 Minutes on the News #41: Tiktok and ‘Seeing Like an Algorithm’ appeared first on Andreessen Horowitz.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Neil Patel
SEPTEMBER 17, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. In a world filled with different web hosting options, VPS hosting has become a popular choice for websites in various categories. Upgrading to a virtual private server (VPS for short) will drastically improve your site performance if you’re currently on a shared hosting plan.
SaaStr
SEPTEMBER 17, 2020
Ok on the heels of 100,000+ across social, Zoom and more at 2020 SaaStr Annual at Home, our next big digital event is the 2nd edition of SaaStrScale.com on Dec 8-9. Scale particularly focuses on helping founders scale to $1B ARR … and beyond. We’ll have top CEOs like Todd McKinnon, CEO of Okta, and Howie Liu, CEO of Airtable, top product leaders like Carl Gold, Chief Data Scientist at Zuora, and 40+ CROs, CMOs, CCOs, and much more!
The Daily Egg
SEPTEMBER 14, 2020
With more than 300,000+ web hosting providers on the market today, finding the best hosting plan for your website can be challenging. Whether you’re starting a new website from scratch or looking to upgrade your existing plan, cloud web hosting is an excellent option to consider. Cloud hosting is known for providing high uptime rates […]. The post Best Cloud Web Hosting Plans appeared first on The Daily Egg.
Andreessen Horowitz
SEPTEMBER 17, 2020
We cover the latest coming out of Apple’s event yesterday, focusing on their new watches (including a lower price model); new sensors (including blood oxygen); and services for healthcare. Is always-on, (relatively) low-cost, passive monitoring for fitness and mainstream consumers … The post 16 Minutes on the News #40: Apple and the ‘Doctor’s Office on a Wrist’ appeared first on Andreessen Horowitz.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Neil Patel
SEPTEMBER 17, 2020
It’s hard to believe Instagram started in 2010. It has turned into a marketing powerhouse. There are 1 billion monthly active Instagram users , and more than half of them use the platform every day. US businesses also love the social channel, and about 71% use it to connect with their market. While Instagram isn’t the biggest social media platform (that spot belongs to Facebook ), it’s still the most impactful influencer marketing channel.
SaaStr
SEPTEMBER 13, 2020
Q: How are accelerators managing remote cohorts? I can’t literally answer for an accelerator, but as an investor here’s what I’ve observed: It’s a huge, huge boon for start-ups not based in SF / NYC / etc. No one cares anymore. This is a big, big change. Investing has accelerated even faster. All the stakeholders can get together even faster now. So decisions can be made even more quickly, especially for slightly larger checks that require consensus.
Unbounce
SEPTEMBER 15, 2020
When I first encountered A/B testing, I immediately wanted to become the type of marketer who tested everything. The idea sounded fun to me. Like being a mad scientist running experiments to prove when my work was actually “working.”. Turns out though, there’s always a long list of other things to do first… blog posts to write, campaigns to launch, and don’t get me started on the meetings!
FastSpring
SEPTEMBER 17, 2020
Following the success of the Pressing Matters podcast episode featuring FastSpring Seller, Nelio, we met up with Jack McConnell and Iain Poulson again to chat about WordPress plugins. Tune in to the latest episode where Jack and Iain chatted with our Solutions Architect, Jon Tewes, about how FastSpring’s WordPress plugin can integrate with other businesses’ WordPress websites.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Neil Patel
SEPTEMBER 16, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Phone communication plays a critical role in today’s business landscape. Practically every business, regardless of size or industry, needs to have a business phone system. This statement holds true for freelancers and single-member LLCs to Fortune 500 enterprises with thousands of employees across multiple locations.
SaaStr
SEPTEMBER 15, 2020
As a growing SaaS company, there is a lot to think about in a day: How is my ARR doing? Are we delighting our costumes? Are we doing right by our people? What does our next round of funding look like? When do you have time to think about preparing your company for the future? And, when you do, do you even think about sale tax compliance? Here’s why you should. .
Andreessen Horowitz
SEPTEMBER 15, 2020
Since Netflix started in the late 90s as a DVD-by-mail rental service competing with Blockbuster, it has completely reinvented itself… twice – first, when it went from DVD rental to video streaming platform, and then again when it went from … The post a16z Podcast: Designing a Culture of Reinvention appeared first on Andreessen Horowitz.
Chart Mogul
SEPTEMBER 17, 2020
Answering the most common and most pressing questions about MRR to guide your 2021 planning. Monthly recurring revenue is one of the least exciting topics to take on in 2020. It is simple (to calculate). Everyone knows what it is about. It is hard to act on it (especially if you’re gunning for immediate results). So why deal with it in the first place?
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Neil Patel
SEPTEMBER 15, 2020
Although Pinterest is often regarded as the go-to platform for pinning recipes and home décor ideas, it’s also a powerful digital marketing tool. More than 416 million people visited Pinterest each month to explore and categorize ideas they love. While you may think of Pinterest as being in the social media family, it’s also a powerful search engine.
SaaStr
SEPTEMBER 17, 2020
I get sent this resume to review all the time. Director+ of Sales at Slack / Zoom / DropBox / Pick Your Brand Name SaaS Company. Took Hot Start-Up from $0 to $30m as VPS from Day 0. Was there “early” through IPO and did amazing things. That all sounds impressive, for sure. But were they great? Or just lucky? The thing is, it’s actually hard to know on the surface.
Andreessen Horowitz
SEPTEMBER 18, 2020
Today’s episode, part two in our two-part series on the Creator Economy , focuses on the new potential revenue streams and fan-engagement models opened up by emerging decentralized technology. It’s a new type of fan club, driven by crypto networks … The post a16z Podcast: The New Fan Club—Creators, Fans, and the Power of Markets (& Crypto) appeared first on Andreessen Horowitz.
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